Ubi-WheelyDuck

Ubi-WheelyDuck



20 Nov

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by UnShavedSakk
Every time i download R6 i play it for 30 mins then it black screens and crashed, boots me from the game then starts downloading all over again again, it doesnt do this with any other game on my pc
Hey there,

Sorry to hear that this is happening, what you have described is a very strange issue and so I think we are best to troubleshoot this in depth to get to the route of the problem.

Would it be firstly possible to try ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Raging_raccoon0
I have updated it now
Thank you for that.

So that an agent can help you as quickly as possible I have sent you an email to verify you.

To discuss your account we will however need to do so on the case in private

Many thanks for your patience
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by mrwhizzarduk
Does seem like you've had a general change of policy in terms of allowing people to game share content across many of your games - the same behaviour is also happening with Ultimate Editions of Watch Dogs Legion, also on Xbox.

Worse for Siege users who have been permitted to do so for years until whatever recent DRM change you've decided is prudent to implement.
Hey there,

Thank you for your feedback on this.

As we have advised Xbox One players can share Year Pass Operators with profiles on the same console, but not additional purchases or Operators purchased with renown/credits.

Any updates can be seen in ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys.

I can assure you we take this report very seriously and we are investigating this currently.

As soon as we have an update we will be in touch as we want you to be able to enjoy your gaming experience as intended

Thank you for your patience
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Kliger89
Please reply when it gets addressed, its a shame that this even happened again. A similar bug happened during ember rise, most people lost access to ALL preorder character skins from all recent operators as well. My friend lost mira and jackal during that time for almost no reason, and the bug "fixed itself" when another update came through. FeelsBadMan, dont let Tachanka's rework turn into another operation health, please lmao.
We certainly will Kliger89.

Thank you for your patience!
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by b.o.n.s
Hi!

I'm not a hardcore Siege player, but i like the game offcourse.
Today ive bought a PS5 and was looking to download the game again from the store.

But it won't let me. I have the base game of Rainbox Six Siege, and it's not PS5 compatible?
Why?
Hey there,

Sorry to hear this

Can I check exactly what error you get?

If you are able to provide a screenshot or video that will also greatly help us investigate.

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by SixAttorney7797
How do I fix this
Hey SixAttorney7797,

As advised this is currently under investigation.

Once we have an update we let players know

Sorry for any inconvenience
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by ThrowingMMR
What if I cant because I have 144hz?
Hey there ThrowingMMR,
Sorry to hear you are having trouble with this and welcome to our forums.

We would recommend in this sort of situation to start a new thread rather than bumping an old thread.

Having a 144Hz monitor should not prevent you from being able to run the game in windowed or windowed borderless as per previous suggestions.

We would also recommend running through... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by WashedUpR6
I just joined into another ranked game on a streak feeling good when as soon as the ban phase is up I start connecting, and lose total internet connection for 1 minute then im back, hate when u get ddos but I was like whatever my teams got this and I now have a suspended, and another abondon on my ranked stats. This is ******** ubisoft I know u put the if a teammate leaves u can cancel, but people are using it if people look sweaty to get out of playing against them. Fix your ******g game or get rid of this. I tried contacting support but you across seas servers must be down because there was no one to talk with. This is the 4th time this season this happened amd nobody is getting banned on xbox. If it happens one more time I will make it to champio...
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Bigdockchris
I would just like to unlink the account but I cannot because it only says re link, I want to unlink it so I can change it to another account
We understand this and will be more than happy to help you do this.

We will however need you to contact us by 1 of the methods previously stated.
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Ameerre00
The problem is kinda fixed, its just that it didn't count the other times I played with an operator so I have to grind more.
Thank you for your update Ameerre00.

If there is anything else we can help with at all just let us know
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by SLD.Ritalin
Does this work on pc as well??
Hey SLD.Ritalin,

It certainly does exactly as described above.

If there is anything else we can help with at all just let us know
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by javiwho
I just wish that if I win against a hacker, I don’t lose mmr because that would be a well deserved win.
Completely understand, we want to ensure this is as fair as possible for all players.

Your feedback is great on this so thank you for sharing!
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Gammatsunami
Its broken again. So every update we get now will rebreak it?
Sorry to hear this

Would it be possible to share a screenshot of what you see?

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys,

Sorry to hear that you have not been receiving your charms.

Can I just check that when you have been watching the streams that you have done so with sound? I would advise having your volume above 30% in the stream to ensure these register as intended.

Any trouble just let us know
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by muddxy
I have been closely following the number of hours of streaming that I have, since I have written everything down in a notepad and so far I have been 35 hours
Can I check when exactly the last charm you received was?

Can I also check that nothing is showing in Twitch at all?

Once we have enough information we will be able to escalate this for further investigation

Many thanks for your assistance
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by BREWAGOD
Glad to be here!

I’m on Xbox, and the achievements are console own. I know Ubisoft doesn’t really have control over Xbox achievements but maybe someone had the same issue and just uninstalled and reinstalled.

On Xbox you can see the completion percentage for each achievement. One day all the percentages all froze. So for example “asset protection” destroy 20 gadgets in quick match/ Ranked, mine was at 75% completed last week. After probably 50 more gadgets destroyed it still hasn’t moved/updated.
Thank you for clarifying this.

The only things that we could advise to do would be to redo the steps required and to also try... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by u.B.m
any news on this ?
Hey there,

Sorry for the delay.

I have no update for you as of yet but as soon as we have one we will be in touch
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Tarrmin
I have every operator that the package can contain, I just want the language settings included. Do I have to pay the price of the full package even when I only want to get a small segment of it?
Hey Tarrmin.

I am more than happy to see how we can help you.

Would it be possible to clarify what language settings it is you are wanting?

Many thanks in advance!

19 Nov

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by COBA_B_KOHCEPBE



Hello. Recently I noticed there's a reward from RtSI marked as 'locked' for me. I'm not sure why. You can see on the screen that I have an another reward from that time from a b...
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