Ubi-WheelyDuck

Originally Posted by Seungmin.
Hello.. while connecting to a ranked match with a friend, we got queued in a lobby apparently like we can do all chat etc, but we are unable to connect to the actual match and we are stuck in the lobby, and when we try to leave the match, we will get a matchmaking cooldown, but I tried to leave my game, I tried to connect to Quick match and then go back to the ranked but it is still the same, and I tried restarting my game, but the glitch is still there. I want to play ranked but I cant because when I try to reconnect it will try to reconnect me into the pre-existing ranked match that wont load me or any other players in. Is there help available? Thanks!

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Fantastic!

It is great to hear that you found a solution to this.

If ever we can help in the future just let us know as we will be more than happy to help!

Originally Posted by IlIlIlIlIIl.-
Sure

Here is the Reflex sight that I just took
http://prntscr.com/vlnldj

Here is the Holographic sight that I took
http://prntscr.com/vlnlzh

Hey there,

Following the changes we made we were very aware that when it come... Read more

Originally Posted by big.daddyd
Yeah I did that but nothing has worked so far.

Thank you for clarifying this.

When you get that pop up do you get any error code at all? Would it be possible advise exactly what the error says?

Can I check what happened the last time you were able to play? How did you close down the game?

Would it be possible to try all the steps in... Read more

Originally Posted by BoD_Maks
nope, im not wish to report any players, just fix glitch... thats all )

Thank you for the feedback.

With regards to this one we would still recommend contacting us by the methods advised above so as to not shame players over a forum.

Many thanks

Originally Posted by Krullibulle.NKR
tachanka no play soviet national anthem in elite mvp animation? what the **** is this bug

Hey there,

Sorry to hear you are encountering this.

So we can see exactly what is happening, would it be possible to share a link to a video of this happening?

Any trouble just let us know

Hey there,

Sorry to hear this.

Can I just check what streams you have been watching and roughly how long you believe you have now watched?

Originally Posted by The1Flyer
The most glaring issue I've been having recently is, I cannot hear the other players but they can obviously hear me. I can't hear them shooting, or moving. Some of the other players I can hear but other times, I get zero feedback in such a sound based game this is nearly unplayable. It's been a few weeks of this and I don't want to play even with my stack backing me up. I've tried reinstalling nvidia drivers including the sound drivers. I have changed every setting in the audio tab in settings in an attempt to fix it. If it was backwards like the other sound bugs, I could at least assume someone is near me. I currently have other players running up behind me and shooting me in the back, like I don't deserve a sound update for that? I have a GTX 1080 ...

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Originally Posted by RelaxedRacer.
Thanx

Thank you for your continued patience on this.

Once we know more we will be in touch

Originally Posted by Barbcue.Sause
I have completed all troubleshooting step except reinstalling Windows with no change. I ran the benchmark twice with no change, here are the results.
138 avg.
111 min
149 max
System Resources
CPU 33%
GPU 49%
VRAM 46%
RAM 4
Game is on all Ultra, I have reduced to a combination of Highs and Mediums with very little variation (maybe 3 frames avg)

Thank you for trying these steps, your breakdown is great as it gives us a great insight.

I think for this we may need to get a look at your system files, in particular your ... Read more

Originally Posted by ShrapnelPanel
I have sent what my settings.ini file contains to the previous case. And yeah, i do NOT use any proxy.

Thank you for attaching this.

Because we will need to forward this to a team for further investigation would it be possible to also attach to the case a screenshot showing your port forwarding as per ... Read more

Hey guys.

Can I just confirm that you are all having this issue with the Silver charm?

Can I check which streams you have been watching

If you find that this persists, would it be possible to open a new case so that we can investigate this in much greater detail?

Originally Posted by PhoSimurg
I have the error of returning to the main menu between almost every match. Unfortunately, other players are also affected by this bug. we also do not receive any warning messages. that's the problem! it feels like I'm back to the main menu.

Thank you for this information.

Can I ask whether or not you receive high ping or disconnects in game also?

Would it be possible to try ... Read more

Originally Posted by irishtrolls
I did the verification and stated it in my case but still no answer for 2 days

I can see that you have indeed verified yourself.

We will however need to discuss this further on that case as we will need to discuss your account.

This is currently with the right team and someone will be in touch as soon as possible I can assure you

Many thanks for your patience!

Hey guys.

Sorry to hear that you have not received your charms.

If this still persists would it be possible to open a ticket so we can investigate this in greater detail?

Many thanks in advance

Originally Posted by STFUAndEatlolol
I have subscribed two twitch streamers..One with Amazon prime and one with my own money but i haven't got any streamer charms still now..It's over 4days..I have created the case in Ubisoft last 3days ago..No one reply me..My account already linked with twitch and activated twitch drops..
Any idea?

Sorry to hear this.

The suggestion below by Sgt Astor is completely correct.

If you find that this doesn't help you however then don't hesitate to update us. You can also ... Read more

Originally Posted by Waffel_RX.LGN
that is correct, except ive watched 26 hours AFTER already getting the silver charm a week ago.

Thank you for confirming this.

Would it be at all possible to open a ticket so that we can investigate this in much greater detail from our side?

If when you open the ticket you could attach a link to this thread it will greatly help the team get a head start on this.

Many thanks

Originally Posted by DatDiggles.LCH
tysm ill try to see which one i can get ahold of you on

No problem at all.

If we can ever help further in the future just let us know

Originally Posted by swagman_atk
I paid for club access a little over an hour ago via PayPal, money is out of my account and I have both Xsolla and PayPal receipts for the transaction but still don't have club access. I've seen that this is not uncommon and sometimes does not resolve itself. I've tried restarting the game and giving it a little bit of time, but it's still stuck on Standard Access.

Hey there,

Sorry to hear this.

When you make a purchase it can take 24 hours for the product to show in game.

If you find after this time you are still unable to access Club then I would recommend ... Read more

Originally Posted by AdosMoorinos98
I am on PC and am running Windows 10 Home

I do not have F Secure or DeepGuard , so those shouldn't be an issue

I have checked the files on Uplay and it told me "Successfully Validated"

I have Installed the files to the default location which should work and should not cause issues ---> C:/Programfiles(x86)/Ubisoft/Ubisoft Game launcher/Games/Trackmania/

I can't start my own thread so I must reply to other threads

I am annoyed

How do I get this game to work?

Hey there,

Sorry to see that you are having trouble with a corrupt installation.

Would it be possible to t... Read more