Ubi-WheelyDuck

Originally Posted by Godpossiblyfat
by reseting the keybinds it should make it normal

Hey there,

This suggestion is completely correct.

Thank you for sharing it to help others

Originally Posted by Etirion
I can't remember the quests name, it was a quest from the elders where I had to help her prepare a speech, as part of this there were 3 options to choose a bonus from. I chose the one that gave me -10% Need consumption for the Shepherd, but instead of reducing how much they consume it limited their needs to 90% maximum, where I now have no Shepherd resident full, with too little workforce and no possiblity of upgrading any shepherd until the "buff" runs out after 30min.

Edit: Here is a Screenshot that might help
https://i.imgur.com/AWfEH7Y.jpg

...

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Hey guys

There is currently no workaround, except starting a new save game, but our team is currently looking into that issue. Keep an eye on our forums and the Anno Union for all future updates and patchnotes.

If you are able to provide screenshots or even better a video showing what is happening this will also help our investigation

Originally Posted by GWyMAtt
Apos a atualizaçao do dia 26/10 no xbox one perdi 14 operadores mira,jackal,melusi,zero entre outros, antes da atualizaçao eu tinha todos

Thanks for getting in contact, however our team are only able to offer support on these forums in English, French and German at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, please ... Read more

Originally Posted by Effective.-
I have now tried to verify game files and uninstall the game and it still has not worked

Thank you for the screenshot and all the steps you tried.

Would it be possible to provide screenshots of your key mapping?

Steps on how to obtain this can be ... Read more

Originally Posted by RoLeoNP
I can collect ,add or remove weekly challengs.Can somebody help me?

Hey RoLeoNP

We are aware of this, this is as a result of moving to Ubisoft Connect. Please see this article for a detailed explanation and when you can expect this feature to be back up and running

Originally Posted by s0nari0n
Unplayable. Noticeable input lag after the update. 1.5x scope feels the laggiest. For the thing 2 be worse, went for a bit of csgo aim fun and saw the actual difference between mouse responsiveness of the mentioned games.

No v sync
no free sync
no fps cap (got around 150-200)

i7 8700k
vega 56
16gb ram
ssd

Hey there,

Sorry to hear that you are having this trouble.

Would it first be possible to try ... Read more

Originally Posted by Krizu.ecksdee
Adding to this.
Connectivity issues to Uplay as well as the actual game after a successful login to Uplay.
Platform PC
Server WEU
Uplay error message: Connection lost (after minutes of trying to login)

That's an ongoing issue since at least yesterday.

Edit: Now getting the infamous [8-0x00000054] error code when trying to connect to Ubisoft servers

Originally Posted by ActuallySinan
1. I am trying to connect t...

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Originally Posted by fadbamsendk
hi i brought the game ANNO 1800 for 7 month ago
i buy a cd key and downloaded the game
but then my windows crashed and must start over again
but now im wondering where can i get the game again ???
i should download it again at ubisoft but cant find anything ??

any1 know what i can do ???

Hey there,

From what you have described it sounds like the game has linked to another account, do you have another Ubisoft account at all?

In this case I would suggest ... Read more

Originally Posted by Charles_Wise
Small unfortunate typo, see attached screenshot. There should be a space between ":" and "20"

Hey there,

Thank you for bringing this to our attention, I have highlighted this with the team for investigation.

If there is anything else I can help with at all please let me know

Originally Posted by dryjins
I have the same issue!! but UBI even does not allow me to issue the ticket!!!

How to solve this?

Hey there,

Sorry to hear this.

If you are unable to open a ticket you can also contact us by Twitter or Facebook where we will be able to open a ticket for you and discuss this there no problem

Hey Todesdoener,

Sorry to hear that you are having this issue.

Would it be at all possible to share a full screen screenshot so we can see exactly what is happening?

Many thanks in advance

Originally Posted by Mohsemio
Hello, I've encountered a problem with the main questline of LoL which stops me from advancing it.

I've gotten to the point where Archie shows up. I've sided with him in two quests: stopping the growth of the city and weapons supply (before anyone asks why would I support that windy *******, I'm roleplaying as an evil loyal industrialist ). After this come two quests, when Ketema sends Archie a gift, and Archie sends him a gift of fruit in return. It turns out that it contains diseases and as soon as this is discovered music and all sounds in the game stop immediately, the Elder, Archie and Ketema ...

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Originally Posted by gweber3075
So I built the research facility but all the stuff I want to research is 5k points required. I am capped out at 1k.
????????

Originally Posted by B4Nd1d0s
Get them more stuff so population number will rise and also your points cap

Hey there,

This is completely correct, thank you for your assistance!

Originally Posted by B4Nd1d0s
Hi.

In institute i can develop Anarchists items, but when i collect them i dont get them in any warehouse. Research points go higher for next develop even i didnt get the item.

I dont own Anarchist DLC, but items can be discovered and developed in institute.
:
Item can be developed


After collecting there is no item in any warehouse:

Hey there,

Sorry to hear you have had this issue, washout the Anarchist DLC you should not have access to this item which will explain ... Read more

Originally Posted by tanghm
Hi,

Just updated to Land of Lions patch update. Unfortunately the issue still persist.

It only happening in Ditchwater, which I continued all the way from the Campaign story.

Let me know if you need my save file I can upload it here.

Update: I just verify game files via UPlay as suggested, problem remains.

Game version 9.0.966147

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Originally Posted by SirHarryPierce
Stacking of items still can be a problem.

How to reproduce;

1) Drop items from Townhalls
2) Open storage

Confirmed on Crown Falls and an Old World island.

Hey there,

Sorry to hear you are having this issue.

We believe this to now be resolved. If this issue is still persisting for you would it be possible to share an up to date video of this occurring?

Originally Posted by GunterVG1977
Ubi-TheBerry - The problem was the driver of my NVIDIA Video Card Driver.

Many Thanks for helping me out!

This is fantastic to hear GunterVG1977!

If ever we can help again in the future just let us know

Originally Posted by Zahnschmerz1
Hello everybody,


after the new update today some of my savegames got corrupted.

https://ibb.co/HzM0jzF

https://ibb.co/b5msvt5

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Originally Posted by Gargammel77
I have lost my special company logo for have been bêta tester (a flag?), lost also chess table and rewards for being in the technical phase test..i think that i have forgot another items.

Hey there Gargammel77,

Sorry to hear this.

Whilst we are moving rewards to Ubisoft Connect this may happen. If however after the 27th this still persists please let us know as we are more than happy to take a look