Ubi-WheelyDuck

Ubi-WheelyDuck



26 Oct

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by SirHarryPierce
The map Artefact bug has been fixed on the minimap, but not on the trademap.

How to reproduce;

1) open trade routes from the Arctic
2) open another region, in trade route menu

Hey SirHarryPierce,

Sorry to hear that you are encountering this.

To help us troubleshoot this would it be possible to share a link to a video showing this happening?

Many thanks in advance
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by pewp3wpew
I also still have this problem. Pretty annoying.
Sorry to hear this.

We are currently investigating this and will update you once we have an update.

Thank you for your patience
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by SirHarryPierce
Euhm, heuh? No idea how to create this

Hey there,

This is very strange, would it be possible to try verifying your game files?
... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by mtgrhox


I know there are things like canned Beijing air, but I think it's more like a bug.

https://imgur.com/a/iUAJrkw
Hey mtgrhox,

Thank you for bringing this to our attention.

... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by nplvrst
So shouldn't you give me the version I bought the game for? If the updates are a problem for me, do not I have the right to install the update or not? (Either you have to give me the version of the game at the time I bought it, or you have to refund my fee.) For this reason, I said "Conditions seem to have changed. I see and think that there are many players who suffer from this situation.

It does not suit UBISOFT to pass this out with an apology.

TURKISH
O zaman bana oyunu satın aldığım versiyonu vermeniz gerekmez mi? Güncellemeler benim için sıkıntı olmuşsa güncellemeyi yükleme ya da yüklememe hakkım yok mu? (Ya bana oyunu satın aldığım dönemdeki versiyonu vermelisiniz, ya da ücretimi iade etmelisiniz.) Bu sebeple "Şartlar ...
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by AlexCurse15
I want to second this, have the same problem. The text description of the generous innkeeper states that residences in his influence radius will generate extra income, but they don't
Hey AlexCurse15,

Would it be possible to share a screenshot and or video so we can see exactly what is happening?
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by SirHarryPierce
In my current play-through, I could build the research institute, without first receiving the blueprint from the quest-line.

The video is still uploading, will take a while.

So, I got the blueprint, when I already finished phase 3.
Originally Posted by SirHarryPierce


Also crashed out for the first time....
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by woolydave
i get a directX unknown error, between 5 - 20 mins of playing Anno 1800, running with directX 12
All updates are current
graphics and game drivers are current

i heard this problem of uplay and steam online off line configurations
and came up unsuccessful;

playing in online and offline mode
0= OFFLINE / 1= ONLINE
--------------------------------------------------------------------------
0 STEAM / UPLAY 0 ---- STEAM START = FAILED, 5 - 10 mins
0 STEAM / UPLAY 0 ---- UPLAY START = FAILED, GOES OK, 2 HRS
1 STEAM / UPLAY 0 ---- STEAM START = FAILED, AT PAVILION EVENT
1 STEAM / UPLAY 0 ---- UPLAY START = FAILED, DID NOT FAIL AT PAVILION EVENT 1/2 HOUR
0 STEAM / UPLAY 1---- STEAM ST...
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by F-Y-Y-F-F
With respect, asking the community to provide you with screenshots and videos is insulting to those suffering from the issue. Let's be clear this is not a port issue, you can put your computer (through your router) into DMZ (all ports open unrestricted) mode and you still suffer the issue. And how many screenshots or videos of the "Please Wait, Synchronizing Data" screen do you really need? It is the same simple issue for everyone playing Lone Wolf.

Let's put it as plainly as possible. Ubisoft broke something with the game when it released the first October update. Therefore what Ubisoft needs to do is examine that update and determine what it broke and fix it. That's what you can tell your development team, fix what caused this in t...
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Emtin.
I also have the same issue. I too started having this issue with the launch of operation shadow legacy. What I have noticed is that it only happens if I'm dead when the round ends or when I join mid-match. Basically it's whenever I am spectating and as soon as the next round starts I am returned to the main menu. As my friend Utah.ranger said there is never an error message and neither does it happen every time. I have yet to figure out what is causing it but I do know it does not happen when I survive a round.
Hey Emtin.,

Sorry to hear you are having this trouble.

Have you tried the previously mentioned connectivity troubleshooting s... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by xTwistedJinxx
I loaded up my siege this morning and I went to look at my operators to find out that some are missing. 4 attackers and 4 defenders. This happened to me a while ago and I bought them again but it's happening to me now and I do not want to rebuy them. I dont know why this is happening, I did a hard restart on my console and even restarted my game multiple times but nothing's working.
Hey xTwistedJinxx,

Sorry to hear that this has happened.

Would it be possible to try the steps below that are relevant to your console?

... Read more

05 Oct

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by xXSoCalTsTXx
Every time I get dossed I get an abandon penalty, Currently I have a 24 hour ban just from being booted off. Ubisoft needs find away to not get a penalty when being tossed. Probably soon I will have the max abandon penalty.
Hey there,

Sorry to hear that you have encountered this.

Would it be possible to take a look at ... Read more

04 Oct

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Lion_Tacos
I did the whole thing again now all operator have uniform after (doing situation and relaunching) but some operator shows weapon skin on menu screen and some still donot
https://drive.google.com/uc?id=1stDB...78O71tpYrRCNez
https://drive.google.com/uc?id=116XY...JxBFzOGwLbGeRB

Here on the link y...
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01 Oct

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Squattangent0
I noticed that they were missing at the start of this season. i was last able to purchase them at the end of last season. i cannot confirm if i am missing any uniforms that i owned because i noticed this with operators that i rarely play like pulse, castle, doc
Hey there,

Is it possible to share a screenshot of what you see in game?

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Squattangent0
im playing on xbox one and i'm not getting anything for rainbow from someone else
Can I check, when was it you noticed these were missing and when can you last remember having them?
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by BullShiiiWTF
Thanks for the response

I just wanna find out if I lost MMR for "abandoning" the match?

We won that game but I saw under my stats that it counts as an abandon and not a win. So I think I lost MMR instead of gaining?
Hey there,

If this match was 'abandoned' this will explain your MMR.

If there is ever anything else we can help with just let us know
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by surothedeath
when i try to load my game it chash i have try difrent saves but all crash on loading. i dont know what to do.
Hey surothedeath,

First of all I am sorry to hear that your game is crashing on loading. Is this happening just as you try to load a save state or is it at any other point?

I would suggest trying these steps first of all, part... Read more

29 Sep

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by sdbonez
Hi guys -

In our first Summit run yesterday, we couldn't progress on level 65 and had to eat grenades to wipe ourselves (which brought us back down to level 64 so wasn't terrible) - we were then able to clear normally.

Video: https://www.twitch.tv/videos/749190489?t=4h23m18s (right when we run into the bug - you might want to replay that room before hand.)

Some additional details:

It was a jammer pulse room. The guy running the pulses swears...
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys it is great to see that you found a solution that works for you.

Would it at all be possible to share a screenshot or better yet a video of exactly what you see before restarting?
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by n8thegr8108
Specifically with the division 2, it seems to change the brightness or hdr settings on my xbox. If I leave the game, the settings will go back to normal. This results in a game that is way brighter than it normally is. I have had this is since just before TU11.
Hey there,

Sorry to hear that this is happening. Can I just check, when you change the brightness in game and then leave the game are the settings at that point not saving?

This is not something I have come across so if you are able to get a video of this it would be really useful in helping us get to the bottom of this

Many thanks in advance ...