Ubi-WheelyDuck

Ubi-WheelyDuck



28 Oct

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Plazmuhs
Purchase a 3 day booster with uplay points
and a 7 day booster with uplay points
cancelled out my 7 day booster
Hey Plazmuhs,

Sorry to hear about this.

In this instance I think it would be really beneficial to take a deeper look at your account. For this reason would it be possible to ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Slyrr7
The more I look at Siege these days, the more I realize that I dislike pretty much every change the developers have made since its release. Online play has become a cesspool of cheaters, hackers and trolls. UBI has nerfed every operator that I liked to irrelevancy and wrecked all the maps I enjoyed with their awful 'remakes'. They have ruined Single player and Casual by changing the game to try and force everyone to play by Ranked and Pro league rules. Which is to say, they have terminated support for all game types except "Defuse Bomb".

So I'm preparing to give up on it. But I'm wondering - is there any way for a PC owner of this game, who plays it on Steam, to 'reset' the game to what it was originally in 2015? To be frank - the game seemed...
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys,

Sorry to hear this. If you ae unable to open a ticket we are more than happy to help via Facebook and Twitter. Here we will be able to open a ticket for you.

Many thanks
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by ConnorsRevenge
Hey there,

I'm missing my "Fire" skin (gained from alpha/beta test) and other skins gained from the club (for owning other Ubisoft games like Far Cry) since aprox. two weeks now.
Is this only a temporary issue? Due to covid-19 all official support from Ubisoft is closed right noch (Germany), per email as well as per live-chat.

Thanks in advance for your help!
Hey there,

Sorry to hear you encountered this. We are aware of this and is linked to our change to Ubisoft Connect.

Many thanks for your patience
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by SDfireZ.EP
Hi! I know this is old and maybe no one is watching this but i am just going to hope someone will see this. I just got an abandon penalty for an hour because i canceled the matchmaking for a ranked match I never got into.the reason it was for an hour is because yesterday I played ranked and when the score was 3-0 for our team, a hacker kicked my whole team out of the match and because the game thought it is our fault, we got a penalty. I love the game and I usually try to be an active member of the community, but these things are gamebreaking and I can't play a game that is going to drive me crazy.
Hey SDfireZ.EP,

Sorry to hear that you enco... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by u.B.m
that message is clearly a scam site. it claims to repai excel files and even that is spelled wrong, please delete the link. this is harmfull to non expirienced users.-

- see all of his (4) posts: https://forums.ubisoft.com/search.php?searchid=5361453 / remove the links -or delete the posts please
Completely agree with you.

This post has now been deleted for security purposes

Thanks again ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Luoppis
I'll keep an eye out if this trend seems to continue and report back on my findings. RNG is a force of nature, it can't be predicted nor told what to do :P

I do have the game installed on a standard SSD drive, but I don't think faster loading times should have an effect on team placement. And it really is just a basic SSD so there's a lot of people out there whose setup is way faster than mine on loading times.
Thank you for the additional information, it is indeed very interesting.

Please do let us know how you get on going forward
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by RonShwanzy
Just got an abandon panelty mid game while playing the sugar fright event. Was my first game of today and i did not even qued for ranked or any other matchmaking...just played my first game of sugar fright and mid game it popped up.

Now I am banned for 30min and can just play quick match...because I ABSOLUTLY HATE quick match for me this is like beeing banned from playing at all. i refuse to play quick match.

I am slowly getting frustrated with this kind of bugs. Its my favorite game of all time but it costs me some nerves the last weeks because of random stuff like this happening to me.
...
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by KellanB
Can confirm that this works.
Fantastic!

If ever we can help in the future just let us know as we will be happy to help
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys,

I am afraid we are unable to remove temporary sanctions. As UbiKoality advised this has been implemented to help improve the gameplay experience for everyone.

I hope you enjoy the rest of the event
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Strefl
Thankyou for taking time to respond to my query. After I restart my game my renown and xp is still the same prior to playing the training grounds mission in the first place.
Thank you for clarifying that Strefl,

I have updated the team with your answer to assist their investigation. Many thanks for your patience!
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Alexandros323
There is a problem with the weekly challenges. In the past it was possible to select them and a bar on the right would display the player's progress towards reaching the objective. The individual challenges can't be selected anymore. The progress bar is also stuck at 0% and no progress is recorded. In addition, the number of days left to complete the challenges is 2, even though the weekly challenges were posted today (every Tuesday). Please investigate.
Hey Alexandros323,

Thank you for bringing this to our attention.

Would it be possible to share a screenshot of what you see for us please?
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys,

Sorry to hear you have encountered this issue.

Can I just check you have tried the steps previously advised?
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Malkialex21
I was fighting a Nuxia as Shaman, and a Warlord tried to kill me from above, which he failed doing and died. However he revived himself in a second and killed me.

The clip in question : https://www.youtube.com/watch?v=6MrI27JEEtI

Is this a bug/hack ? I've never seen that but im quite new....
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys.

Sorry to hear that you are having trouble with NAT in game.

Would it be possible to try the steps in this support article?

If you have any trouble please let us know

27 Oct

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by velzevo0l
Hello faced with this problem when the game starts after the screen saver preview the game won't start (after the previews it hangs in task Manager 20 seconds and then crashes), although in theory it should start, and then the "play" button lights up blue again, tried to reinstall the game (even with disabled antivirus) and update the system software (including the graphics driver and Microsoft Visual C++) and it too did not give results.
Hey velzevo0l,

Sorry to hear that you are having trouble launching the game.

Thank you also for trying some troubleshooting steps, would it be possible to try ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by NoxSanctus
I've done everything what I can, also this troubleshooting. I tried it and didn't work. And what is 5-00000084 error code. I couldn't find what is it. So have you got any other idea, becouse there is no problem with my network and I tried the troubleshooting. So I don't know what to do. Please help.
Hey NoxSanctus,

I think in this case it would be really useful to see your port forwarding. Would it be possible to send us this ... Read more
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    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by PhantomSkater39
Just seeing this reply now, but it seems the problem I have is due to the switch from Ubisoft Club to Ubisoft Connect, which has since been stated on these forums.
Hey PhantomSkater39,

This certainly is likely and so I would suggest for any and all updates to keep an eye on this support article
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys,

It is great to hear that this is now resolved for you.

If ever we can help in the future please let us know as we will be more than happy to help
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by VSample
Well, even after the Ubisoft Connect update happened, I got all the skins back except this one. I guess thats because for other skins the granted access is permanent while on the mpx skin whatever you do - access is granted immediately, but the reward can be acquired only during that month back in the early 2020. So screw me i guess(and mb a bunch of other ppl out there).
Hey there,

If this has not unlocked for you I would advise to ... Read more