Ubi-WheelyDuck

Originally Posted by Charles_Wise
Small unfortunate typo, see attached screenshot. There should be a space between ":" and "20"

Hey there,

Thank you for bringing this to our attention, I have highlighted this with the team for investigation.

If there is anything else I can help with at all please let me know

Originally Posted by dryjins
I have the same issue!! but UBI even does not allow me to issue the ticket!!!

How to solve this?

Hey there,

Sorry to hear this.

If you are unable to open a ticket you can also contact us by Twitter or Facebook where we will be able to open a ticket for you and discuss this there no problem

Hey Todesdoener,

Sorry to hear that you are having this issue.

Would it be at all possible to share a full screen screenshot so we can see exactly what is happening?

Many thanks in advance

Originally Posted by Mohsemio
Hello, I've encountered a problem with the main questline of LoL which stops me from advancing it.

I've gotten to the point where Archie shows up. I've sided with him in two quests: stopping the growth of the city and weapons supply (before anyone asks why would I support that windy *******, I'm roleplaying as an evil loyal industrialist ). After this come two quests, when Ketema sends Archie a gift, and Archie sends him a gift of fruit in return. It turns out that it contains diseases and as soon as this is discovered music and all sounds in the game stop immediately, the Elder, Archie and Ketema ...

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Originally Posted by gweber3075
So I built the research facility but all the stuff I want to research is 5k points required. I am capped out at 1k.
????????

Originally Posted by B4Nd1d0s
Get them more stuff so population number will rise and also your points cap

Hey there,

This is completely correct, thank you for your assistance!

Originally Posted by B4Nd1d0s
Hi.

In institute i can develop Anarchists items, but when i collect them i dont get them in any warehouse. Research points go higher for next develop even i didnt get the item.

I dont own Anarchist DLC, but items can be discovered and developed in institute.
:
Item can be developed


After collecting there is no item in any warehouse:

Hey there,

Sorry to hear you have had this issue, washout the Anarchist DLC you should not have access to this item which will explain ... Read more

Originally Posted by tanghm
Hi,

Just updated to Land of Lions patch update. Unfortunately the issue still persist.

It only happening in Ditchwater, which I continued all the way from the Campaign story.

Let me know if you need my save file I can upload it here.

Update: I just verify game files via UPlay as suggested, problem remains.

Game version 9.0.966147

...

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Originally Posted by SirHarryPierce
Stacking of items still can be a problem.

How to reproduce;

1) Drop items from Townhalls
2) Open storage

Confirmed on Crown Falls and an Old World island.

Hey there,

Sorry to hear you are having this issue.

We believe this to now be resolved. If this issue is still persisting for you would it be possible to share an up to date video of this occurring?

Originally Posted by GunterVG1977
Ubi-TheBerry - The problem was the driver of my NVIDIA Video Card Driver.

Many Thanks for helping me out!

This is fantastic to hear GunterVG1977!

If ever we can help again in the future just let us know

Originally Posted by Zahnschmerz1
Hello everybody,


after the new update today some of my savegames got corrupted.

https://ibb.co/HzM0jzF

https://ibb.co/b5msvt5

...

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Originally Posted by SirHarryPierce
The map Artefact bug has been fixed on the minimap, but not on the trademap.

How to reproduce;

1) open trade routes from the Arctic
2) open another region, in trade route menu

Hey SirHarryPierce,

Sorry to hear that you are encountering this.

To help us troubleshoot this would it be possible to share a link to a video showing this happening?

Many thanks in advance

Originally Posted by Emtin.
I also have the same issue. I too started having this issue with the launch of operation shadow legacy. What I have noticed is that it only happens if I'm dead when the round ends or when I join mid-match. Basically it's whenever I am spectating and as soon as the next round starts I am returned to the main menu. As my friend Utah.ranger said there is never an error message and neither does it happen every time. I have yet to figure out what is causing it but I do know it does not happen when I survive a round.

Hey Emtin.,

Sorry to hear you are having this trouble.

Have you tried the previously mentioned connectivity troubleshooting s... Read more

Originally Posted by SirHarryPierce
In my current play-through, I could build the research institute, without first receiving the blueprint from the quest-line.

The video is still uploading, will take a while.

So, I got the blueprint, when I already finished phase 3.

Originally Posted by SirHarryPierce


Also crashed out for the first time....

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Originally Posted by pewp3wpew
I also still have this problem. Pretty annoying.

Sorry to hear this.

We are currently investigating this and will update you once we have an update.

Thank you for your patience

Originally Posted by Gargammel77
I have lost my special company logo for have been bêta tester (a flag?), lost also chess table and rewards for being in the technical phase test..i think that i have forgot another items.

Hey there Gargammel77,

Sorry to hear this.

Whilst we are moving rewards to Ubisoft Connect this may happen. If however after the 27th this still persists please let us know as we are more than happy to take a look

Originally Posted by xTwistedJinxx
I loaded up my siege this morning and I went to look at my operators to find out that some are missing. 4 attackers and 4 defenders. This happened to me a while ago and I bought them again but it's happening to me now and I do not want to rebuy them. I dont know why this is happening, I did a hard restart on my console and even restarted my game multiple times but nothing's working.

Hey xTwistedJinxx,

Sorry to hear that this has happened.

Would it be possible to try the steps below that are relevant to your console?

... Read more

Originally Posted by nplvrst
So shouldn't you give me the version I bought the game for? If the updates are a problem for me, do not I have the right to install the update or not? (Either you have to give me the version of the game at the time I bought it, or you have to refund my fee.) For this reason, I said "Conditions seem to have changed. I see and think that there are many players who suffer from this situation.

It does not suit UBISOFT to pass this out with an apology.

TURKISH
O zaman bana oyunu satın aldığım versiyonu vermeniz gerekmez mi? Güncellemeler benim için sıkıntı olmuşsa güncellemeyi yükleme ya da yüklememe hakkım yok mu? (Ya bana oyunu satın aldığım dönemdeki versiyonu vermelisiniz, ya da ücretimi iade etmelisiniz.) Bu sebeple "Şartlar ...

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Originally Posted by SirHarryPierce
Euhm, heuh? No idea how to create this

Hey there,

This is very strange, would it be possible to try verifying your game files?
... Read more

Originally Posted by mtgrhox


I know there are things like canned Beijing air, but I think it's more like a bug.

https://imgur.com/a/iUAJrkw

Hey mtgrhox,

Thank you for bringing this to our attention.

... Read more

Originally Posted by AlexCurse15
I want to second this, have the same problem. The text description of the generous innkeeper states that residences in his influence radius will generate extra income, but they don't

Hey AlexCurse15,

Would it be possible to share a screenshot and or video so we can see exactly what is happening?