Ubi-WheelyDuck

Originally Posted by KillerMazdak
The system deleted my agent, KillerMazdak only one agent level 669

Hey there,

Sorry to hear that this has happened would it be possible to provide the answer to the following questions in a new case to us please?

CHARACTERS MISSING:
LAST TIME ACCESSED:
... Read more

Originally Posted by Crimsenwolf
How do I stop this dang skipping on pc I'm sick and tired of being killed because of this skipping it's not my internet so don't go there it's also not my computer because it's setup as a straight gaming system and this is the only game that gives me problems. So tell me how to stop it

Hey Crimsenwolf,

Sorry to hear that you have been encountering this issue.

Although you have a good internet connection it does sound like your network may not be configured for the game and so as a result you are experiencing this issue.

Would it therefore be possible to try ... Read more

Originally Posted by LuucasMR
Sou do brasil caindo em server EUA, minha internet está tudo ok

Thanks for getting in contact, however our team are only able to offer support on these forums in English, French and German at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, please ... Read more

Originally Posted by RadioNationale
I was trying out my Eclipse Protocol build again after a long break from it and was getting into a lot of trouble.

Enemies were able to move into its zone with impunity because it wouldn't trigger on a regular basis.

Screenshot below shows a Hyena taking pot shots at me with clear line of sight for the hive, but it won't attack them:



It's been a while since I used the hive in a buil...

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Originally Posted by XxLUC1F3RxX666
WE KNOW IT IS ITS NOT JUST ME AND A LITTLE BIT OF PEOPLE ITS HAPPENING TO MOSTLY ALL USERS ON PLAYSTATION AND XBOX USERS WE START UP A GAME 1 to 5 IT CRASHES WE ALL ALREADY TRIED ALL STEPS ON YOUR TROUBLE SHOOT NOTHING WORKS AND EVERYBODY IS COMMENTING THAT THIS HAS BEEN HAPPENING EVER SINCE THE UPDATE CAME OUT YOU GUYS HONESTLY CHECK YOUR R6FIX.com BECAUSE ITS BEEN HAPPENING AND EVERYONE IS REPORTING AND YOU GUYS HAVENT DONE NOTHING YET FIX YOUR GAME THIS IS WHY PEOPLE DONT PLAY YOUR GAMES BECAUSE ITS FULL OF BUGS/GLITCHES/ AND CRASHES FIX YOUR GAME NOW

As advised previously this error is a console error, the troubleshooting steps that we provided... Read more

Originally Posted by TiredCircle8725
Fix sever conection on xb1
South African severs

Hey TiredCircle8725,

Sorry to hear that you are experiencing connection trouble in game.

Can I ask exactly what is happening as this will help us understand how we can help best?

The CE-34878-0 error is a PlayStation console error. CE actually stands for Console Error.

As this is an error coming from the PlayStation console itself, we can only advise you to follow these FAQ instructions, Following this we would then suggest to contact PlayStation Support.

Originally Posted by GoldMath_
Hello,

There is an issue with the game status in the friends list of Uplay; when playing Ranked they just all noted as "in MENU"; when in quick match it's stuck at "Round 1/4" and else.
It's very frustrating the do squads.

> ...

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Originally Posted by HYPER_CL4P-TP
Yes in every match and rounds. Yes always load into the match i never got kicked out

Thank you for clarifying this.

Would it be possible to try these connectivity troubleshooting steps?

Please let us know if you have any trouble as ... Read more

Originally Posted by EesaInTuMadre
I've been playing r6s with my friends and we all got disconnected from our ranked matches due to a server error which has been happening so much ever since the new season release. Me and my friends lost our mmr and this is really p*ssing me off now, r6s is now a game full of corrupt devs and cheaters. I can tell it's either corrupt devs or ddosers because of that incident that happened at ubisoft not a while ago and that DDoSers have been here ever since release. I've spent so much money on this game and I feel like ****. I really want a change.

I hope a real nice dev sees this and helps the r6s community with this problem.
Please return our lost mmr

Platform: PS4
My Username: XNX_MrFrostPvP-
My Friends Userna...

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Originally Posted by shadowninja193
the bug just happened again today, its driving me crazy, i haven't even been in a match, its like a bug has its own penalty, preventing me from playing

Thank you for your update and sorry to hear that the problem has returned.

Can I check what platform you are playing on?

Hey there,

Sorry to hear you are having trouble with this.

I know you advised you tried changing datacenters but can I just check that you tried these steps to do this?

I would also advise at this stage to try ... Read more

Originally Posted by Squattangent0
ok thanks for letting me know

You are welcome.

Just let us know if you ever need further support

Originally Posted by CordzII
Yeah, i tryed it, but the problem continues, made no difference .

i'm basically having this same issue: ...

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Originally Posted by Super_III
As mentioned in the title, i have owned and played Future soldier but the camo for RB6 will not unlock in ubisoft rewards, anyone know what to do?

Hey there,

If you have recently purchase Future Soldier then it can take up to 4 hours for the skin to become available for Siege I am afraid.

If you require any further assistance please don't hesitate to contact us

Originally Posted by KuruFasulye_
After the new update, when I enter the 2nd or 3rd rounds in Quick Matches with my friends, it directly throws it to the menu without any error code. I cannot complete the match. It is ok when I enter a Quick Match alone, but when I enter with someone, I cannot finish the match. I will delete the game with this going. up to date, Internet Stable please help :deli:

Hey there,

Really sorry to hear that this is happening.

As this seems to only be happening when you play with a friend I would adv... Read more

Originally Posted by Mqjestic_
it didnt work, idk what to do

Thank you for the update.

As your GPU was not detected previously I would advise to try these steps, they should help you switch between your graphics card and integrated graphics

Please let us know how you get on as we are ha... Read more

Originally Posted by the0ckjohnson
i'm running an i7-6700k with gtx 1070 on vulkan with all low setting besides the texture quality which is on the highest setting. i've also the adapted scale rendering target fps to 204 fps. i've also capped my fps in nvidia control panel at 234 fps and i run the RTSS and msi afterburner overlay and experience frequent crashing. anyone here experience similar thing? any help would be appreciated.

Hey there,

Sorry to hear that you are having this issue.

From what you explained a likely reason you may be having this issue is due to the 3rd party applications being used as these are known to cause issues.

Please see ... Read more

Originally Posted by OCE_Pyro
When i first got the game my fps was going from about 90-120. Then something happened i opened it up one day and it was windowed not fullscreen and it wouldnt go above 30, I've recently fixed that but now it wont go above 60. Please Help I'm not getting what i payed for.(its only r6)

Hey there,

It would be interesting to know if anything changed at all?

Would it be possible to advise on your system specification?

Is it a solid 60 fps constant or does it fluctuate?

If you have Vsync turned on and your monitor refresh rate is only able to manage 60fps then this would explain this scenario and is there to prevent ... Read more

Originally Posted by Probably.Joe
Last week, I open my desktop and I receive one message from steam that I has been banned by battleye because of cheat but I never use any cheat or hacks and I find out there is someone log in my steam account and play r6. I find battleye and ubisoft but they just send the same email to me can anyone help?

Hey there,

Sorry to hear this.

We are more than happy to help but we will need you to ... Read more