UbiKobold

UbiKobold



22 Aug

Comment
    UbiKobold on Support Forums - Thread - Direct

@skull980dne Hey there and welcome to Discussions. Thanks for reaching out about this crash with OSD. Is this a new occurrence? Also, please try ...

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    UbiKobold on Support Forums - Thread - Direct

@renato1972br Hello and thank you for contacting us about this collecting items issue that you have encountered. Currently there is not a way to collect items while running, but thank you for your suggestion!

Comment
    UbiKobold on Support Forums - Thread - Direct

Hey there harr0w. and thank you for letting us know all of the troubleshooting that you have completed so far. I can see that you currently have a support ticket open in regards to this and have recently provided your traceroute. I suggest staying with that ticket so that all of your information stays in one place. From there, our support agents will be able to continue assisting. Thanks so much for all of your patience.

Comment
    UbiKobold on Support Forums - Thread - Direct

@bungara4500 Hey there! Have you unlocked it in story mode? Also, if you have completed the manhunt mission, can you set it back to a normal mission and try again?

Comment
    UbiKobold on Support Forums - Thread - Direct

@dynamite_joe Thank you for letting us know that you are unable to gather the key from the white box that is inside the room of the power board. Would you be able to gather a video showing that you are unable to gather the key from this area? Just post it to YouTube as unlisted and then provide the link here. Also, have you tried this with a second agent? If so, are you able to collect the key with one agent and not the other?

Comment
    UbiKobold on Support Forums - Thread - Direct

@harr0w Thank you for contacting us about this error message, and I'm sorry to see that you have not been able to play recently. Have you completed our guide here? If so, but you are still unable to play, please ...

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    UbiKobold on Support Forums - Thread - Direct

@stygianrenegade Thanks for providing these further details. Would you be able to provide images of these ceiling textures, light affects, and debris on the floor that can be seen from the floor below? Also, you mentioned to not get you started so I do not want to cause any aggravation, but would you be able to provide a video of the physics bug and prop duplication that you are referring to? For a video just post it to YouTube as unlisted and then provide the link here.

Comment
    UbiKobold on Support Forums - Thread - Direct

@howshenotdead Thank you for this update. I'd like you to try verifying your game files and ensure that you are running Ubisoft Connect as ...

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18 Aug

Comment
    UbiKobold on Support Forums - Thread - Direct

Thank you for this update SteveZ_Pun, and I am happy to see that you were able to continue. The Game team is actively looking into this and your provided information has been greatly appreciated! Please keep an eye out for further updates, and thank you for your patience.

Comment
    UbiKobold on Support Forums - Thread - Direct

Thank you for this update SteveZ_Pun, and I am happy to see that you were able to continue. The Game team is actively looking into this and your provided information has been greatly appreciated! Please keep an eye out for further updates, and thank you for your patience.

Comment
    UbiKobold on Support Forums - Thread - Direct

Hello! Thank you for contacting us about these freezes and crashes that you have been experiencing. I appreciate you letting us know what troubleshooting that you have tried so far, and providing your system set up. If you have not already, please complete our guide here and ensure that you are running Ubisoft Connect as administrator. However, if afterwards you continue to experience these freezes, please contact us on ...

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Comment
    UbiKobold on Support Forums - Thread - Direct

Hello! Thank you for contacting us about these freezes and crashes that you have been experiencing. I appreciate you letting us know what troubleshooting that you have tried so far, and providing your system set up. If you have not already, please complete our guide here and ensure that you are running Ubisoft Connect as administrator. However, if afterwards you continue to experience these freezes, please contact us on ...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

Hello! Thank you for contacting us about these freezes and crashes that you have been experiencing. I appreciate you letting us know what troubleshooting that you have tried so far, and providing your system set up. If you have not already, please complete our guide here and ensure that you are running Ubisoft Connect as administrator. However, if afterwards you continue to experience these freezes, please contact us on ...

Read more

27 Jun

Comment
    UbiKobold on Support Forums - Thread - Direct

@irutokling Hey there! I moved your thread from The Crew and to Rainbow Six Siege Discussions. I looked over your case and noticed that some steps were sent to you. Were you able to complete these? If so, did you notice any changes?

Comment
    UbiKobold on Support Forums - Thread - Direct

Hey MissCoolCat and OBu42, thank you both for your patience and welcome to the new Discussions layout! Just to make sure, are your stats not showing in-game or in Ubisoft Connect? Also, would either of you be able to provide a photo showing that your stats have not updated correctly?

Comment
    UbiKobold on Support Forums - Thread - Direct

Hey MissCoolCat and OBu42, thank you both for your patience and welcome to the new Discussions layout! Just to make sure, are your stats not showing in-game or in Ubisoft Connect? Also, would either of you be able to provide a photo showing that your stats have not updated correctly?


23 Jun

Comment
    UbiKobold on Support Forums - Thread - Direct

Good day everyone! Thanks for all of your patience. I have heard back from the Game team with the following information. In short, this is not a defect in-game and is working as intended.

Speaking with the guard at Sjaleng Outpost is not a quest or part of the "Eyvind Sleepwalker World Event." It is dialogue that points Eivor in the direction of the world event. It is intended that no follow up dialogue occurs with the guard and Eyvind should appear in the camp on a horse or just standing around. If you finished the world event and Eyvind is not present in the camp, reloading the save or restarting the game should make him appear, but already at this point the world event is completed. There is no extra reward or Artifact related to travelling back to Sjaleng Outpost after the "Eyvind Sleepwalker World Event."

However, let me know if any of you have any further questions or concerns.


21 Jun

Comment
    UbiKobold on Support Forums - Thread - Direct

@vampyrvenom Thanks for letting me know that this has affected more than just the Life/Health runes. Just to make sure, are the gear ability runes not appearing over the health bar in the HUD when in effect? Or are the runes completely missing from your gear and from your inventory?

Also, for others who are also missing runes, can you similarly let me know if your runes have completely disappeared from your gear and inventory? For example, are just the icons missing like the ...

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Comment
    UbiKobold on Support Forums - Thread - Direct

@vampyrvenom Thanks for letting me know that this has affected more than just the Life/Health runes. Just to make sure, are the gear ability runes not appearing over the health bar in the HUD when in effect? Or are the runes completely missing from your gear and from your inventory?

Also, for others who are also missing runes, can you similarly let me know if your runes have completely disappeared from your gear and inventory? For example, are just the icons missing like the ...

Read more
Comment
    UbiKobold on Support Forums - Thread - Direct

@vampyrvenom Thanks for letting me know that this has affected more than just the Life/Health runes. Just to make sure, are the gear ability runes not appearing over the health bar in the HUD when in effect? Or are the runes completely missing from your gear and from your inventory?

Also, for others who are also missing runes, can you similarly let me know if your runes have completely disappeared from your gear and inventory? For example, are just the icons missing like the ...

Read more