UbiStorm

UbiStorm



07 Oct

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    UbiStorm on Support Forums - Thread - Direct

@envy_nero Hey there! Thanks for letting me know everything you've done so far to resolve this issue as well. Since it does appear that you've exhausted all of our troubleshooting steps, I highly recommend doing as ...

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06 Oct

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    UbiStorm on Support Forums - Thread - Direct

@NekyoArc Thanks for posting those screenshots, and for listing out everything you've done from that guide provided by @Ubi-Thrupney ! Do you recall when exactly this starte...

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    UbiStorm on Support Forums - Thread - Direct

@hundread1800 Hey there! Thank you so much for reaching out about this issue. To get a better look at what's going on, would it be possible to also get a short video clip of this as well? You can upload the video to Youtube as an unlisted video, and then post the link here for me. Thanks!

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    UbiStorm on Support Forums - Thread - Direct

@asterix201252 I'm glad to hear that this issue is resolved for you! Thank you so much for that update!

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    UbiStorm on Support Forums - Thread - Direct

@asterix201252 Are you getting any specific errors when you attempt to upload those files? Or does the entire support site appear to be down?

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    UbiStorm on Support Forums - Thread - Direct

@MasterofMules Thank you so much for that update! I'm glad to hear that the game appears to be running smoothly for you again, even if you did have to uninstall that DLC. Have you also updated your support case to let our Support Agents there know that the issue seems to revolve around that DLC as well?

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    UbiStorm on Support Forums - Thread - Direct

@andromeda_2205 Hey there! Welcome to Discussions! I'm sorry to hear that you're running into some issues with your new DLC, however. Since you've already tried verifying your game files, would you also try reinstalling the game to see if that gets the DLC working properly? If it doesn't, would you either grab some screenshots or a quick video of this issue?

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    UbiStorm on Support Forums - Thread - Direct

@Wasdom_Kung Thank you so much for that video! Just to confirm further, have you completed all of the River Raids available?

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    UbiStorm on Support Forums - Thread - Direct

@adul8tion Thank you so much for all of that information! I'm glad to hear that it finally resolved for you, even if it took a few relaunches. Just to clarify further, however, did the issue pop back up again after it was seemingly resolved?


04 Oct

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    UbiStorm on Support Forums - Thread - Direct

Hello @dextershaya . Thank you so much for providing the steps you've already taken! I believe I responded to you in another thread about For Honor not launching, but would you confirm for me if you've also tried the steps outlined in this guide as well? If so, did you provide your ...

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    UbiStorm on Support Forums - Thread - Direct

@dextershaya I'm sorry to hear that you're encountering this issue as well! Did you recently download the game? I also highly recommend running through these steps for PC to see if they allow the game to launch as it should. Please let me know how it goes!


28 Sep

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    UbiStorm on Support Forums - Thread - Direct

@king8-savage I'm so glad to hear that! Thanks for the update. I hope you enjoy the rest of the game now that everything is unlocked! 😊

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    UbiStorm on Support Forums - Thread - Direct

@tuskedgazelle01 Hey there! You should be able to have access to all of those DLC weapons and items if they aren't mission specific. Otherwise, you'll need to re-do the missions. Would you confirm for me when exactly your character appeared to be deleted, however?

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    UbiStorm on Support Forums - Thread - Direct

Hey there @Daniexus . Thanks for reaching out about this! If your friend has multiple versions of the same game installed on their PC, it can cause issues. This is especially true if one version of the game comes from us, and one comes from Steam or Epic. Just to clarify a bit further, would both versions of the game come directly from our Store?

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    UbiStorm on Support Forums - Thread - Direct

Thanks for confirming that for me! At this point, I recommend opening a ticket with us on our Support Site. That way, we can verify your account ownership and we can look into possibly moving the game to the correct account.

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    UbiStorm on Support Forums - Thread - Direct

Okay. Thanks for letting me know that this didn't work. Would you also try uninstalling and reinstalling the game as well, if you haven't already?

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    UbiStorm on Support Forums - Thread - Direct

Hello @lolol934 . I'm sorry to hear that this has happened, especially on hardcore characters! Thank you as well for that video clip as well. Just to clarify further, after you got out of the cutscene your character died from the gunshots inflicted during the cutscene that was playing? Or were there still two Keeners and that's how you died? Have you noticed of this also happens when not playing a hardcore character?

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    UbiStorm on Support Forums - Thread - Direct

Hey guys! I'm sorry to hear that you're still experiencing all of these crashes and freezes. If all of the steps as outlined by @Ubi-Gizmo aren't working to resolves, I do highly recommend gathering your system files, such as MsInfo and DxDiag files, so that they can be submitted via a ticket on our ...

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    UbiStorm on Support Forums - Thread - Direct

Hello @Ospina01 . Thank you so much for reaching out and reporting these continued issues you're experiencing after the latest maintenance! Do you get a Delta error every single time this happens to you? Do you also recall what that exact error was and whether you also got it in solo-mode? Would it also be possible for you to grab a quick video clip of this happening so that I can get a better look at what exactly is going on?

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    UbiStorm on Support Forums - Thread - Direct

@KofromNz I'm sorry to hear that the game is crashing on top of not running the correct version of the game now. Let me know how that support ticket goes!

As for this issue with the patch not downloading, would you and @AVFuse try running the game and Ubisoft Connect application in ...

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