foodprinter

If you got chat banned you can always reach out to CS to get the details on why you were sanctioned and appeal your ban. If you were naughty in the chat there's no way your ban will be removed.

That's a completely different issue though.

That feature might see some performance adjustments in the near future.

I'd forwarded this information to CS. They can help you troubleshooting.

I can see ping spikes at 11 hop and that what might cause it. If they can confirm it you should reach out to your ISP and show them this pingplotter report. They should be able to reroute to avoid this hop.

You can always reach out to CS if you have issues logging into PTS

Sorry for the late response.

Please contact CS. They should be able to help you.

We had some server works done at that time. Sorry for any inconvenience

I'm afraid that linking impossible technically

Please submit a ticket to CS

So if you don't want another browser ( and that's the most obvious next step) what kind of browser are you using?

We're happy to help everyone. Including Karens :)

It happens that your isp may reroute the traffic to the specific server through a hop that experience issues. In that case all other services will work just fine but that one game or web service will experience issues.

The best way to identify connection issues is by running a Pinglotter and check the report after that. Please reach out to CS. They can always help to resolve any technical issues including connection ones.

You can reset your PTS password here: https://pt.worldofwarships.ru/personal/password_reset/
If you still have any issues - reach out to CS

Can you try drag and drop replay to the game executable file ad try launching this way?

They could tell that only if they found those codes so I'd recommend running the Memory Diagnostic tool. CS is not telling you it's not their fault that just provide you possible solutions based on the data they found. It's not like you gave them your computer and they returned it to you after full diagnostics.

You tell them what kind of problem you have and they provide you with troubleshooting steps that should help you to resolve it.

Can you describe to me the process of how you're trying to watch the replay?

Once again. We're happy to refund any payment that was not used in-game. You focused on the fact that these are identical ships while you played several games in Atago before actually contact support.

Once you've used your purchased Premium ship in battle it's considered used and no longer eligible for the refund.

Both Takao and Atago have been available in the game for a very long time. And also Arpeggio ships including Takao could have been earned for free just by completing some missions ( pretty easy ones) when they first appeared back in 2016.

I'm sorry but CS has to follow internal policies that are well communicated to everyone. If you're upset with these policies - I understand but please don't blame CS for them. They handled your request professionally.

Did someone summon a wild foodprinter? I can safely say I don't lock any threads unless it's a very old one and no more relevant. I'm not here for moderation but addressing your concerns related to the game and CS questions

Are you trying to import the game version previously installed via Steam?

Do you have any mods installed? If yes - try to run the game in the safe mode. If no - try to repair and fix your game client

Cool. Let me know if you have any issues there.