foodprinter

As far as I know should be fixed with 0.9.7

Please submit a ticket to CS

try to reach out to CS. They have better visibility and can help you

Try submitting a ticket to CS. Only they can help

While getting chat banned is a negative experience, please make sure that you're behaving in the chat. Chat rules are part of the game rules so if you decide to violate chat rules you should be prepared to have your account sanctioned.

Which game mode are you playing? Sounds like Co-op to me

There's an issue on the Comcast side going on right now. We're looking into it but all signs are pointing out to the outage on Comcast side

What kind of error were you getting at the time of having this iissue?

Possibly desync issues if that was a mass issue. However, that's the first time I hear about anything like that and we'd definitely were spammed with tons of thread like that if that was a case.

However, what is described sounds like a typical connection issue or lag spikes. Since it's a single report i would assume that @capncrunch21experienced that issue. Unless there were some major issue with one of the major ISP but then again we'd know by now

Can we get any replays to investigate?

Where do you try to upload it to?

Have you tried to send a ticket to CS?

as far as I know the issue should now be resolved. Sorry fir the delay

I'd recommend you to submit a ticket to CS. They can help you identify the root of the issue and provide solutions

Please submit a ticket to support.

The 350 collector emblem will be live for all eligible players with the release of 0.9.7 update

It's up to you which browser to use. Most of the browser issues appear due to cache and cookies so normally clearing them helps to resolve the absolute majority of them.

Do you have video or replay representing this issue?

Oh, we do have a simple way. It looks like a browser issue, so that's why I ask him to submit a ticket.

Our billing support usually pretty quick to assist.