frontier_support

Hi there,

Sorry to hear you're having trouble with the game. Please get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist.

~ Viking

Hi there,

Sorry to hear you're having trouble with the game. Please get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can assist.

~ Viking

Hi there,

I'm sorry to hear that!

If this issue persists, feel free to send us a Support Ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we can try to help. :)

- CMDR Zenit

Hey there,

I'm very sorry to hear that! I'd recommend trying to swap modes, and double check that your planetary approach suite is installed. If that is all fine, then get your friend to send us a Support Ticket, here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll try to help more from there.

-CMDR Zenit

While I'm sure you don't want us to know about this, we would love to know more details so we can see why this is happening!

If you could contact us here:

https://customersupport.frontier.co.uk/hc/en-us

That would be much appreciated. :)

- CMDR Zenit

Hey CMDR,

I've received confirmation that the heatsink modules has been distributed earlier this morning (10am GMT).

Could you please confirm that you've received them in your module storage?

- Ikaros

Hey CMDR,

Our QA team is aware of this issue and a fix is currently being worked on.

We aim to deploy the fix along with the next update but we currently do not have a confirmed date for this.

Apologies for any inconvenience caused.

- Ikaros

Hi there. If you're still experiencing this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Agent Nova

Hello CMDR, that definitely doesn't look right! Would you be able to send us over some more video and as many details as you can to https://customersupport.frontier.co.uk/hc/en-us for us to review?

- Vostok

Hey CMDR,

Please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach some screenshots showing what happens when you set fire buttons so that we can assist further.

- Ikaros

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a DxDiag file of your system so that our team can take a look.

The steps to obtain the DxDiag can be found ...

Hey CMDR,

Our QA team has been made aware of this issue and we've managed to replicate this internally.

We aim to resolve this issue as soon as possible but we currently do not have an ETA on the fix.

Apologies for any inconvnienence caused.

- Ikaros

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros

Hi there,

I'm sorry to hear you're having trouble with the game. Please get in touch with the team via https://customersupport.frontier.co.uk/hc/en-us and we can look into that for you.

~ Viking

Hey CMDR,

You can use EDSM to locate systems that are currently in election state.

Hope this helps!

- Ikaros

Hello CMDR, if you're still having issues with this please get in touch with us at https://customersupport.frontier.co.uk/hc/en-us and we'll take a look!

- Vostok

Hi there. If you're still experiencing this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Agent Nova

Hi there,

This should be fixed! But if stuff was handed in before the fix, it may not count towards the end total.

- CMDR Zenit

Hey there,

If this is persistent, please send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

With as many details as possible, and we'll try our best to fix whatever may be occuring!

- CMDR Zenit

Hello CMDR, please contact us at https://customersupport.frontier.co.uk/hc/en-us with some screenshots of this and a Dx Diag to review.

- Vostok