frontier_support

Hi there. If you're still having this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Agent Nova

Hey CMDR,

To access the game through Steam, you will need to link your Steam account to your Frontier account following the steps here. Once linked, you should be logged in automatically.

If you require further assistance, please feel free to send in support ticket via: ...

Hey CMDR,

Sorry to hear about the disconnect.

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can take a look at your logs to see if there's anything that can be done to help.

- Ikaros

Greetings Commander!

I'm sorry to hear you're having trouble with the game. Do get in touch via https://customersupport.frontier.co.uk/hc/en-us and the team can take a look!

~ Viking

Greetings Commander,

Please get in touch with the team here https://customersupport.frontier.co.uk/hc/en-us and we can assist directly.

~ Viking

Hey CMDR,

Our QA team is currently investigating this as we've received a few reports of similar issues for different engineers.

In the meantime, please get back to us with the ticket and we will assist further.

- Ikaros

Hey CMDR,

Please do send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros

You said you've done this already, but to reiterate for all those having a peek in this post, please report players you suspect of hacking! Use the in-game tool, and if you have a bunch of evidence to add, do so in a ticket, here:

https://customersupport.frontier.co.uk/hc/en-us/articles/4404172344978-How-do-I-block-or-report-another-player-

Thank you for your help!

- CMDR Zenit

Hi there,

If you're still having issues, please send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we can try to help from there!

- CMDR Zenit

Hey there,

You should be able to play on Base Elite, and on Horizons if you like! Update/Upgrade should simply update the game to the latest version.

If you're still having issues, send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we can try to help. :)

- CMDR Zenit

Greetings Commander!

I'm sorry to hear you ran into an issue here - the team can review and assist in some cases so please do feel free to get in touch https://customersupport.frontier.co.uk/hc/en-us !

~ Viking

Hey CMDR,

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a DxDiag file so that our team can take a look.

The steps to obtain the dxdiag can be found ...

Hey CMDR,

Please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a Dxdiag of your system so that the team can take a look.

Steps to obtain the DxDiag can be found ...

Hey CMDR,

Please feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a dxdiag file of your system so that our team can take a look.

Steps to obtain the dxdiag file can be found ...

Hey CMDR,

Is the game itself fully updated on Steam? That should also update the launcher.

If the game is updated and you are still seeing outdated news, you can try reinstall the game on Steam.

If there's still no change, please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/ne...

Hello CMDR, if you're still having troubles with unlocking Liz Ryder then get in touch with us, we'll take a look into this for you.

https://customersupport.frontier.co.uk/hc/en-us

- Vostok

Hello CMDR, you need to receive 15 or more Bounty Vouchers to unlock McQuinn, if you're not receiving one of these when destroying a ship then that kill won't count towards his unlock. If you're still having issues you can contact us at https://customersupport.frontier.co.uk/hc/en-us

- Vostok

Hello CMDR, if you're still have trouble finding your FSD in the outfitting section then contact us at https://customersupport.frontier.co.uk/hc/en-us and we can take a look for you.

- Vostok

Hi there. Please rest assured that your ticket will be answered as soon as we are able. We respond to all tickets in the order that they are received, so we will be in contact shortly. Thank you for your patience regarding this.

- Support Agent Nova

Hi there. If this continues to be an issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Agent Nova