ubi--unicorn

Update: the degradation on PS4 is now affecting all platforms. This may be causing this issue.

UPDATE: There is degradation occurring so creating a ticket is not necessary at this time. Thanks for your patience.

Hey Qutross, here are the connection steps for PC.

If none of the troubleshooting helps, please create a ticket. Thanks!

If the troubleshooting doesn't help, please create a ticket with MSINFO/DXDIAG and a screenshot of your ... Read more

Hey guys, just an update, we're investigating degradation on all platforms. Thanks for reporting!

Esox_ocnn, issues with tickets are better pushed to Facebook or Twitter since back and forth on the forums isn't always ideal

Hey GarrusxVakarian! Do you experience lag on any other part of the game?

I'd also recommend trying any of these steps that you haven't tried already.

Pencilneck43, verifying files may help.

Hey guys, if you are experiencing long wait times on your ticket, please let our support Twitter or Facebook know so we can look into it.

Hi Exolious! I looked and saw you played on PC. Since rubberbanding may be caused by connection issues, I recommend trying these steps and seeing if they help. If it doesn't help, please let support know with ... Read more

Hey GRU878, I've passed your ticket along to the correct department. Thanks for your patience.

Hey Shmoopey! These steps may help speed things up. If they do not, please reach out to support by creating a ticket with a screenshot of your ... Read more

Hey NoTimeForDying! There can be a delay of up to 24 hours to receive credits. If they do not appear after that time, please create a ticket with your proof of purchase.

Hey Jillynon6! You should receive them immediately. If your friend isn't receiving them, I recommend he creates a ticket at support with his proof of purchase. Thanks

Hey jmgeraci! I recommend trying to clear the cache on your Xbox. To do this, unplug the Xbox for two minutes. If that doesn't help, you can try these steps. If none of that helps, please create a ticket with a screenshot of your ... Read more

Hey ThatsEon! Please create a ticket with support with proof of purchase. Thanks!

Hey Donpooo! Please create a ticket and they'll assist you.

Hey AliAlqadree. Please create a ticket with proof of purchase to receive your credits. Thanks