ubi-smash

ubi-smash



11 Feb

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Hey there, @crz_park and welcome to the forums! Sorry to hear this has been an issue recently in-game. Have you tried playing today to see if you receive the same results after the maintenance downtime? If you have also exhausted all ...

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Hiya @kaisen! The Archean skins have a chance to drop off of Protean enemies that you encounter in Cautious or higher threat levels. What threat level are you currently playing on?


08 Feb

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@kingofpizza77 Hiya! Warmest greetings to the forums! Thank you for sharing your research with us on this matter. Our team has been actively looking into this situation with elite gadget skins. I will provide this with their continued research. While we do not have any further updates right now, please stay tuned to our social media channels and our News & Announcements page. We truly appreciate you sharing this information with us and bearing with ...

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    ubi-smash on Support Forums - Thread - Direct

Hey @yaboidade! We can take a closer look into this with you and your friend but will need both of you to contact us to speak with you one on one. To start this, you will need to create a support ticket and provide the Account currently linked with Rainbow Six Siege and the primary Account you would like to use. You may also reach out to us on our social media support page on ...

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    ubi-smash on Support Forums - Thread - Direct

Hi @hzd-godzilla, and welcome to the forums! It's bizarre that you cannot see the changes in the resolution while in-game. Have you tried verifying your game files and then reloading Rainbow Six Siege to see any changes in this behavior? If so, could you tell us what your settings are currently showing in the Nvidia Control panel? Also, do you run multiple monitors or just the Aorus KD25F?

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    ubi-smash on Support Forums - Thread - Direct

Hey @sommer4155, sorry to hear this. Our team has looked into this previously and could not reproduce the issue on their side. To help gather some further information to share with them, could you provide a video clip of the problem and the affected operators? Also, do you remember the last actions taken before loading the game again when seeing this behavior? Any additional information you can provide of what took place before this has occurred is much appreciated. Thank you!


05 Feb

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    ubi-smash on Support Forums - Thread - Direct

Hello @ranahiren007, thanks for reporting this to us here! To help share this with the team, if you are still missing the rewards for completing the Situations, could you please share a screenshot of the requirements met?

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    ubi-smash on Support Forums - Thread - Direct

Hiya @neT_shane1337! I am sorry for the belated message getting back to your thread and for the trouble with collecting your previous trophies earned when playing Rainbow Six Siege on PS4. When transferring the saved data from one platform to another, some aspects of progression can be detected while others require additional work. For instance, some repeatable actions may not see their trophies unlocked, as it is an ongoing set of trackable actions, and in that new save data version created, those actions have not been done since the game was first launched. However, this may...

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    ubi-smash on Support Forums - Thread - Direct

Hey @V3ntilator, were you queued along with a group or solo queued when running into this issue in matchmaking? Also, did you have any messages of any ongoing matches after canceling both times this occurred?

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    ubi-smash on Support Forums - Thread - Direct

@callmedukonquak Hello there, I'm sorry for the trouble encountered during this match. When using the alt + tab command, could you tell us if you were using fullscreen, borderless, windowed as your Display for Rainbow Six Siege?

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    ubi-smash on Support Forums - Thread - Direct

@Nezer1407 Hi there! Thanks for contacting us here on the forums! As these are the English forums, we ask that all posts be in English to allow us to moderate and assist more effectively.  Please feel free to use the Spanish Discussion Forums for your convenience. 🙂...

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    ubi-smash on Support Forums - Thread - Direct

Hiya @zerotwo997, sorry to hear! You are running For Honor on PC, correct? If so, and you are constantly crashing after the warning screen, I would try verifying your game files first to see if this may help remedy the problem. Another suggestion is to make sure that For Honor and your Ubisoft Connect client is running Administrator Rights. Lastly, I would check if your graphics card drivers are up-to-date and no ...

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    ubi-smash on Support Forums - Thread - Direct

Hiya @fodas_richard! Thanks for reaching out to us here, and welcome to the forums! When playing For Honor on separate platforms, progression is only on the same console family (ex: Ps4/Ps5). The progression will be different when playing on a console when playing on a PC. Check out our article here for more details about our titles that currently support cross-progression.

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    ubi-smash on Support Forums - Thread - Direct

Hi there @ether_centuri! Sorry for the troubles you are having with accessing your Ubisoft account at this time. The temporary suspension of the account is a security measure to prevent fraud attempts. I'm afraid we do not have a way to remove it at this time and would advise waiting 20 - 60 minutes before logging in again, as every attempt while the account is suspended will extend the lockout. However, I am very sorry for any inconvenience this may cause at this time. If you still can't log in after 1 hour, please try again in 24 hours. In the unlikely event the lockout has not expired after this time, or you continue to receive the same error message, please don't hesitate to update us in your support ticket so we can continue to review this with you. You can access your support ticket from your account page ...

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04 Feb

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@guest-pouqji9k Hiya, and welcome to the forums! This is quite a strange situation you encountered. This has been one of the first occasions we have heard this happening during zone transition. Could you tell us what map you and your squad were on when it happened and were dealing with any explosive enemies around this location before you and your friends agreed to continue?

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@eridiangamer Hey there! Sorry to hear that you were having this trouble earlier. To confirm, are you still encountering the same error message as before? If so, could you please share with us a screenshot of the message you are still seeing when loading Rainbow Six Extraction? We'd like to provide this to the team if this persists after you have exhausted ...

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@el_mata_baca_54 Hey there, and welcome to the forums! My apologies for the roadblock you are coming across in progress in Rainbow Six Extraction. We have seen a few similar reports of this behavior happening the Maelstrom. To gather some further information, share back with the Dev Team. Could you please share a short video clip after completing one challenge showing the total XP received and your overall XP not updating for you?

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Hiya @SSDFixer-Ju! Thank you for getting in contact. However, our team can only offer support on these forums in English at this time; apologies for this. If you still need help and would like to request support in your preferred language, please open a ticket with us here. Otherwise, you can also contact us directly through our ...

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@flexfiveoh I completely understand the frustration this causes during the wait. However, we consider several factors when transferring content between accounts to ensure that the permissions are successfully linked. Also, this may take longer than normal due to higher contact volume, but rest assured, our team will be reaching back to you from your support ticket as soon as the process has been completed.

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Hey @crestfelt97, apologies for the difficulties this issue has been with you and your squad. We have received similar reports of this behavior, and the team is currently looking into his further. To help share this information with the Dev Team, could you please answer the following:

  1. Which map did this happen on? 
  2. What difficulty were you on? Moderate, Cautious, Severe, or Critical? 
  3. What were the objectives in the subzones prior and after? 1st : Hunt, 2nd : Sabotage, 3rd :
  4. How long did you wait to see if the door opened?