Originally posted by Blitz4: As an update. Found that Unity Pro and Enterprise do offer tech support from Unity. So the devs chose not to fix the issue.You're making some hella assumptions right there. What if it could be fixed but required sacrificing some other major part of the game they didn't consider to be worth the loss? Or maybe they tried and tech support wasn't very helpful? Or something else?
Tech support isn't magic. They'll try to help- But it doesn't mean the help will be successful.