Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




04 Apr

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @DeadpanSnail apologies for the late response.

I am also sorry to hear that you are experiencing an issue with the quest 'War in the North'.

From what I remember I can't recall needing to play a game of Orlog in this particular quest. I have also checked a walkthrough and cannot see this quest objective.

Can you provide a detailed description of what happened as you mentioned you were instructed to pla...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @wraithmyth apologies for the late response.

I'm pleased to hear that you have found the option to start a new game. Please note when starting a new game your auto saves will be overwritten, however any manual saves you have made will remain and can be loaded again.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @SpirantCrayon22 apologies for the late response.

Thanks for the information provided.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @natefilm1 apologies for the late response.

I am also sorry to hear that you are experiencing issues accessing the Season Pass content.

I have created a support case for you and our Customer Support team will look into this further. You will receive an email with more information. 

As you will receive further assistance via your support case I will now lock this thread.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @Pskordilis apologies for the late response.

I am also sorry to hear that you are experiencing screen tearing and FPS drops.

As mentioned previously in this thread and in the megathread that was created for this issue ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @LostWindsurfer apologies for the late response.

I am also sorry to hear that the Ubisoft Connect core challenge 'The Odyssey' has not unlocked.

I have reported this issue to the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @SoloStrider7 apologies for the late response.

I am also sorry to hear that your game keeps crashing.

We had created a thread for players who were also experiencing this issue with those errors in the crash logs. Please check the best answer in the thread ...

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02 Apr

Comment
    Ubi-Gouda on Support Forums - Thread - Direct

@DubStteppeR I'm sorry to hear that you still are not able to see the photos that you have taken in game.

I suggest verifying your game files, as well as logging out of Ubisoft Connect, and then logging back in as this may be an account-related issue. I also suggest ensuring that cloud-sync is enabled in the Ubisoft Connect client. You can do so by...

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Comment
    Ubi-Gouda on Support Forums - Thread - Direct

@vfwdoug After thorough investigation, the development team is unable to provide a solution for the reported issue. When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

In the meantime, I can suggest le...

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Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hello there @guest-GAwozUqp,

Sorry to hear you are seeing this error message when trying to claim your game from Game Pass. By any chance, did you have your Xbox account linked to a different Ubisoft account in the past where you had claimed the game previously, or has your Game Pass subscription ever expired before you were able to renew it?

You can try claiming the game to your account using THIS LINK: (...

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Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hey there @Sudeepa47! Thanks for posting.

I'm sorry to hear that the Ezio outfit is still locked in your game. Have you ensured that you are playing Assassin's Creed and Assassin's Creed 2 on the same Ubisoft account that you are playing Valhalla on?

If so, and the outfit is showing as locked in the Ubisoft Connect rewards page within the game, please try logging into your account on the Ubisoft Connect website from your PC or mobile device, and try claiming the outfit from there.

...

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Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hello everyone, sorry for the late response here!

Thank you all for chiming in on this thread. I've just gotten this issue reported to the appropriate team with all of the information you have provided.

@Sikl0s thanks for noticing that this is likely due to having an AMD graphics card! ...

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30 Mar

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Syn1679,

Issue should now be resolved.

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @japeters2096,

After thorough investigation, the development team is unable to provide a solution for the reported issue.

When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

...

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Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Tobias12345689,

For the particular issue mentioned in this thread, it has been reported to have been resolved with 1.6.2.

Are there areas of Ravensthorpe, where you're still encountering this issue?

Comment
    Ubi-Nova on Support Forums - Thread - Direct

@azullFR No worries, we appreciate you bringing awareness to spam posts.

If there's anything else we can assist with, let us know.

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Vanyatko89,

Just to confirm, are you referring to the quest 'Walls and Shadows'?

Would you be able to provide more information on the issue, that's preventing you from completing the quest?

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey everyone,

We are still continuing to provide feedback to the ACV team.

If there's anything else anyone wishes to add, please let us know.

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @vendetti531,

Can you provide a video showing the issue you're encountering?

Is it possible you already picked up the clue in St. Kenhelms Church?