Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




28 Mar

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Resurrected2016

Sorry to hear that you're experiencing graphical issues while playing Assassin's Creed Valhalla.

Have you tried to follow the steps in this article ?

If the issue still persist after this, feel free to come back.

In the meantime, if you have any other questions, feel free to ask and we will do our be...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @fatpuma_Matt

Happy to hear that the issue is now solved !

Also, thank you for your feedback on this issue, I'll transfer it to the game team.

Have a nice day ! 🙂

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Gatjoge04

Sorry to hear that you can't find the DLCs for Assassin's Creed Valhalla.

Could you please send us a video showing the missing DLCs in Ubisoft Connect ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @FRANKSREDHOT7

Sorry to hear that you can't find your legacy outfits for Assassin's Creed Valhalla.

Could you please specify which outfits you're talking about ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @WolfVein_

Sorry to hear that you linked the complete edition of Assassin's Creed Valhalla to the wrong account.

Because we can't handle this on Forums, I created a support ticket for you on our support website.

An agent will respond to your case as soon as possible.

In ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @acravetz

Sorry to hear that you're stuck in the Boudicca tomb in Assassin's Creed Valhalla.

Could you please provide a video of the issue ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Isistriskle

Sorry to hear that you can't complete the "An efficient cremation" quest in Assassin's Creed Valhalla.

Could you please send us a video of the issue so that we can investigate further more about this issue ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Creed0173

Thank you for the video provided ! I'll transfer it to the game team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @klink918

Sorry to hear that you're experiencing crashes when trying to launch Assassin's Creed Valhalla.

Have you tried to follow the steps in this article ?

If the issue still persist after this, feel free to come back.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 


27 Mar

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @BulletLukey,

All Discovery Tour titles, do not have achievements for the games themselves, through Ubisoft Connect.
However the standalone title for Freedom Cry, does.

There are achievements you can unlock, for the titles they represent. By completing a part of the Discovery Tour. Like the achievement 'First Tour' in AC Origins is done by completing 'Alexandria: Planning of the City' in Discovery Tour: Anc...

Read more
Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Lafciocg,

We have another thread on this, where players have provided instructions here.

Let us know if you're still encountering issues, after reading the thread.

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Gekko3000,

I'm sorry to hear that you're encountering an issue with a quest in Lundun.

Have you tried creating a manual save, shutting down the game completely, then relaunched the game, loading the manual save, to see if the issue still persists?

If the issue still does persist, can you provide a video, showing the issue you're encountering? Including some of the workarounds you've tried.

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Thanks for the heads up @azullFR.

Looks like that post was already taken care of.

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Collera77,

I'm sorry to hear that you're encountering, an issue with a mystery in Lundun.
To clarify, the mystery you're encountering an issue with is Falling Stars?

Have you tried creating a manual save, shutting down ACV completely, then launching the game again, loading the created manual save?

Additionally, have you tried warping to a different look out point, then back to see if the issue persi...

Read more
Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Zaid_147,

I'm sorry to hear that you are encountering sound issues, when playing ACV.

Before launching ACV, are you making sure that your default output, is your laptop speakers?
To clarify, when you mention that you have output to your mobile, when playing on a remote device, did you make any changes prior, to have your sound output to your mobile?

Could you also provide more information, regarding your remote device setup to play ACV?


24 Mar


23 Mar

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @Raindog42

Thank you for reaching out, apologies for the delay.

We haven't had any other such reports regarding crashes in Ireland specifically.

May we please know more about which troubleshooting steps you've tried?

Have you already completed all of those in our guide here along with ve...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Phoenix_420

Thanks for reaching out, although please take care when posting not to revive old, inactive threads and instead consider opening your own.

As below, please could you share a video of this issue occurring in-game?


22 Mar

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @lisachang35,

Dawn of Ragnarock works a little differently in that you can't call for a Raven.

More you can become one by acquiring the Power of the Raven.

This is done by defeating a large raven and absorbing it's power into your Hugr-Rip.

Have you given this a try yet?