Hey @cwright0704,
I would in this case, create a support ticket with us via our direct support channels.
Ubisoft Support Website
Ubisoft Suppor...
Hey @cwright0704,
I would in this case, create a support ticket with us via our direct support channels.
Ubisoft Support Website
Ubisoft Suppor...
Hey @SilentLurker01,
Thanks for providing a workaround for this issue.
If there's anything we can assist with, let us know.
Hey @BurningFalcon89,
Sadly, with Post-Launch support for Assassin's Creed Valhalla coming to an end, the development team is unable to address this particular issue.
We are still passing feedback onto the development team, so please let us know if anyone wishes to add anything.
Hey @SoloStrider7,
I'm sorry to hear that you're encountering issues, with ACV crashing.
You've mentioned that you've completed a lot, and also mentioned that you've tried every random fix.
Would you be able to list all of them for us, so we can better understand how we can go about investigating this issue further.
The troubleshooting you've already completed, may provide us with an idea of how this issue has occurred.
In addition, do you have any hardware monitoring software, custom reshading software or RGB controller software, that may conflict with ACV and Ubisoft Connect?
Hey @Roelsmit1982, ...
Read moreHey everyone,
Thank you for providing your thoughts, regarding the latest community challenge in ACV.
I'll pass your feedback onto the ACV team. If there's anything else anyone wishes to add, please let us know.
Hey @Hijaak1776,
I'm sorry to hear that our response to the issue mentioned in this thread, has not met your expectation.
We're still providing feedback to the ACV team. If there's anything else you wish to add, please let us know.
Hey @ILIDIM,
Thank you for providing the images. The challenge should now be unlocked for you.
Thanks for the update @Toni_G,
I'll pass your findings back to the ACV team for review.
If there's anything else you wish to add, please let us know.
Hello @Sem-Lieben
Sorry to hear that you're experiencing issues with the "The first night of Samhain" quest in Assassin's Creed Valhalla.
We've received reports of players mentioning this issue as well, so thank you for your report, I'll transfer it to the game team.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @mike-vt160
Sorry to hear that you're experiencing issues with the treasure Hoard map.
Could you please send us a video of the issue ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Toni_G
After verification, the "Plague of rats" ability is only working in "The siege of Paris" DLC.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @WolfVein_ @Krathum
Sorry to hear that you're still waiting for a reply about your support case.
We received a lot of reports from players recently and that's why it's taking some time, sorry for the inconvenience.
An agent will reply to your case as soon as possible.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Quirbis
Sorry to hear that you're experiencing crashes because of the "checking add-ons" error when trying to launch Assassin's Creed Valhalla.
After thorough investigation, the development team were unable to reproduce this issue on the live version of the game.
Could you please send us a video of the issue ? So that we can investigate further more on this issue.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @EloSliwka
Sorry to hear that you didn't receive the complete edition of Assassin's Creed Valhalla.
Could you please send us a video showing the missing game in Ubisoft Connect ?
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Jareth1408
Thank you for your feedback about this issue !
Have a nice day
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @WillowWeeping8
We've received reports from players who are unable to collect an Opal at specific locations.
The development team is currently investigating on this issue.
Could you please send us a video of this issue along with the exact location of the Opal on the map ?
Sorry for the inconvenience.
In the meantime, if you have any other questions, feel free to ask and we wil...