Anno 1800

Anno 1800 Dev Tracker




02 Aug

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@philyg213 Thanks for the update. Can you let us know if your opal total updates after you immediately complete a contract from Reda, or if it does not update then either? And to confirm, does this still occur after installing the 1.3.0 update?

Can you also go through the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@blininger Thanks for the update, I will let the development team know that the issue persists.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@moonrakerone I'm pleased to hear that you resolved the crashing issue by deleting the cache folders, thanks for updating your post.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@pompermeulheim I'm sorry to hear that you are experiencing this, it is not a known issue.

Can you please provide a video. In the video can you show the following:

  • Your quest log screen
  • Your completed quests screen then scroll to the bottom
  • Your alliance map


Did you encounter any game crashes? And do you have the latest update installed?

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

Following the release of TU 1.3.0, I'm happy to confirm that a fix was deployed for "Saint Faith." This issue should now be resolved 😄

If you are still unable to complete "Saint Faith," please can you share a video which shows the following:

  • You have the lates...
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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed update. Thank you for continuing to share your reports regarding the issues encountered with the Trials of the Morrigan / Trade posts during subsequent playthroughs. The development team have been investigating this issue further, which is why a fix was not included in TU 1.3.0. I apologise for any disappointment that may have been caused by this.

I'm happy to reach out to you all wit...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@mc_fearson1 Thanks for the update.

Does this happen during gameplay or cut scenes? Can you provide a video as an example. Do you also have the latest game update installed?

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I apologise for the delayed update. Thank you for continuing to share your reports regarding the Trial of the Morrigan in Connacht within this thread following TU 1.3.0. I'm glad to hear that the issue has been resolved for a number of you following the release of TU 1.3.0 😄 I'll ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Sp33dyKat!

I'm sorry to hear that you're unable to progress in "Devout Troll." Thanks for taking the time to share your report with us, and for letting us know that you've tried destroying a lot of the surrounding area already. I've passed this along to the development team as part of the ongoing investigation.

We don't yet have any updates to share regarding this world event. As soon as we have any new information to share regarding "Devout Troll," we will let you know within this thread or within the ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for providing me with all the requested information about the stutters/freezes you're encountering in-game, @Arubedooo. I've shared this report with the development team as part of the ongoing investigation into this kind of performance issue.

If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out within the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@falconswift I'm sorry to hear that you are experiencing issues with Assassin's Creed Valhalla since installing the latest update.

Can you please go through the Xbox troubleshooting then try again to see if that helps.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@bielik01 I'm afraid we have no further updates at the moment, it is still being investigated.

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I've merged together a couple of threads about this issue with Norvid's store into a single thread. I apologise if any ongoing discussions have been disrupted by this merge.

I'm sorry to hear that you're having trouble progressing in "The War Effort" due to being unable to purchase any items from Norvid's Store. Thank you @Kerlear for including some additional images.

I've passed these reports along to the development team so they can investigate this issue further. If we require any additional information from you, we will r...

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Comment
    Ubi-Mercury on Support Forums - Thread - Direct

I'm sorry to hear you're experiencing this as well @j0j0101. I recommend you create a new case here, so that we can take a closer look at this with you. Thank you so much!

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Thanks for the clarification @kazaiwillrule. I would advise running both the Epic Games launcher and the Ubisoft Connect client as administrator to see if you're able to verify game files after that.

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Thank you for providing this clip and your settings @ac_neemos! I recommend creating a new case here, and attaching your MSinfo and Dxdiag files to the case, so that we can investigate these issues further with you.

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello @chimaera870! Sorry to hear the Packrat Trophy is not unlocking for you. Could you record a clip showing you have 50% or more of the data drive files? Thank you so much!


01 Aug

Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Thank you for trying that troubleshooting guide @ac_neemos and providing these details! Sorry to hear these issues have persisted. Could you please provide screenshots showing your in-game graphics settings?

Hey there ...

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Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Hello @xlastovi! I'm sorry to hear that you're experiencing this issue in safehouses. To confirm, please let me know if you're referring to gear scores for the other players. Thanks!