HI there, thanks for getting in contact and apologies for the slight delay responding to your query. If possible can you confirm whether you were able to save prior to the latest update or whether this has been an ongoing issues with your game.
Also, if possible would you be able to provide an image or short video clip showing how this error occurs as this will greatly assist in our understanding of this issue.
@laurbalaur_88 Thank you for contacting us.
Which languages do you have available to you? Not all languages are included in each version of the game.
Hi all,
At the moment we don't have any information on if this will return to the game.
Hello @Crazybone992
Thank you very much for the update! This doesn't sound right, to be honest. Can I kindly ask you to provide us with a short video of this occurring, showing your order and Zealots to compare, so I can pass it along to the development team for further investigation? Many thanks!
Additionally, can you please share your full PC specs along with your current GPU drivers? Thank you!
Hi there, thanks for providing this additional feedback and clarification. If possible would you be able to capture this as a short video clip so we can see how this occurs in your game as this would greatly assist in any investigation.
Hello @babybutcher1989,
Sorry to hear that you are unable to connect at the moment. Can you please provide us with more details. i.e. what error are you receiving, if any? Additionally, have you tried claiming your reward through the website...
Hello @Lucasgbm,
Thank you for the update! I just checked your case and I can see that your crashes are being investigated and more details were requested. Once your case is updated, our team will respond as soon as it's possible 
If you have any additional questions, please let us know.
Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.
If you still require assistance and would like to request support in your preferred language in the French language forums, or via our social media accounts on Twitter or ...
Hello @Daghering,
Sorry to hear that you are unable to proceed with ''Pricking the Needle''.
I just checked this for you and the development team was unable to reproduce this issue after the TU 1.2.2. Can you please confirm if your game is up to date? If so, can I kindly ask you to perform all of the troubleshooting steps listed in ...
Hello everyone,
Thank you for your continuous updates regarding this issue.
I can see that this issue has been reported to the development team and it's currently being investigated. I also passed along your reports for further review.
Once we have an update, we are going to let everyone know through the patch notes. Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.
Hello @KopfSmertZz,
Thank you for sharing this with us!
Can anyone else confirm if this solution worked for you, by any chance? Many thanks!
Hey there @sasorisan1 . Do you recall when this issue first began? Was it random, or did it seem to begin after the latest update to the game? Does this also seem to happen consistently, or randomly?
Hello again @chacachaca88 That's okay! I can fully understand not wanting to do that rollback. Thanks for confirming for me the version of drivers you're currently running. You do mention verifying your game files, but would you also list out for me any other troubleshooting steps you've done so that I don't have you repeating steps? Thanks!
@lucasgbm Hey there! I'm sorry to hear that you haven't been able to find a solution to this issue on the ticket you've opened with us! Would you provide me with the ticket number so that I can get a better look of the steps you've already completed? I don't want to repeat steps here!
@mstrtarvos I do apologize for the frustration that this issue is causing! I can see that your ticket is escalated to the appropriate team so that it can be investigated. Rest assured, this is being looked into. I do recommend keeping an eye out on that ticket for any updates, however!
@dr5knuckles Hey there. Thanks for reporting this issue with being unable to join, or invite, Crew Members! Would it be possible to get a screenshot, or some video clips, of this error as it is occurring?
@minipouss Hey there! Would it be possible to grab a video clip of this happening so that I can get a better idea of what's going on?
Hello @Neil1511 ! If the suggestion given by @longjohn119 about reverting your drivers doesn't seem to work, I highly recommend giving the steps in ...
Read moreHey there,
For this type of issue we would certainly recommend that a player contacts us directly.
There we can investigate exactly what has happened and ensure everything is as it should be for a player.
Many thanks
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