Anno 1800 Dev Tracker

Appreciate your swift response there @xRevo94 and I can confirm that this has now been forwarded to our development team who will have a closer look at this.

Our apologies about the inconvenience this may cause and if you have any further questions or if you run into any other problems, let us know!

Hey @chto3ahax, thanks for reaching out!

It looks like the issue is set to be resolved with one of the upcoming patches/updates (doesn't necessarily mean it will be the next one), however more details will be available at a closer time.

Our apologies about the inconvenience this has caused so far and if you have any further queries, let us know!

Hey @xrevo94, thanks for your response as well as screenshots provided!

Just to double-check, did you possibly attempt to re-do the race, to see whether reward is applied to you?

@beeourgest Heya! Thanks for suggesting this. I will pass along your feedback to the team.

@mauddib99 Hey!

Sorry to hear that you are unable to locate the save profile. Do you have cloud saves enabled at all?

@jayzee008 Hey!

Sorry to hear that you are experiencing download issues. We understand that this is frustrating, rest assured we want to work with you to get this sorted.

In order to troubleshoot this issue can you please try the steps from the link below:

https...

@electricsquall Hey there, sorry to hear this has been an ongoing problem in both East Anglia and Serpent's Landing. I see that your ticket is still in our support team's queue and due to higher contact volume, the response time might take longer than normal but I assure you that our team will reach back to your ticket as soon as they can. We thank you for bearing with us. In the meantime, could you tell me if you have been encounter these crashes in the same areas or quests in East Anglia and Serpent's Landing or has the crashes been random for you every time?

I'm sorry to hear you are running into the same issue, @partymcflyy80. To try and help remedy this issue moving forward, I would recommend trying our Ps5 Connecti...

@lukinator75 Does this only happy when dual-wielding shields or do you have any issues with heavy attacks with other weapons? If you are able to provide a video clip of this behavior, we can share this with the team to further check out.

Thank you for the update, you two. After checking with the team, it looks like this should be resolved by doing a quick reboot on your console. However, please keep us posted here if you are still receiving the same results.

@partymcflyy80 My apologies for the difficulties you're currently experiencing when accessing Ubisoft Connect from Assassin's Creed Valhalla. You mentioned receiving an error message when trying to log in. Could you let me know the message you are receiving?

Hey there, are you both seeing any type of error message whenever you're trying to access Ubisoft Connect?

@kazaiwillrule Are you playing Watch Dogs Legion on Ubisoft Connect of the Epic Game Launcher? To verify your game files from the Epic Game client, ...

@epiclazor Hi there, thank you for reporting this over to us! I have sent these images to our development team to take a look into.

@MstrTarvos I appreciate you sharing your support ticket. I have ensured that this has been reported to our team so they can further review this behavior and also added this is only happening on your primary account. As for player progression, while playing online, this will allow you to store your progression to the ...

@esposito99 Hi there, sorry to hear that you are encountering this issue in the middle of playing Assassin's Creed Valhalla. Could you confirm if you are seeing the same behavior in the same area in-game or during any curt-scenes or quest interactions? If it has been random during your gameplay, I'd recommend trying following our ...

@bielsabub23 Hey,

I am sorry to hear that you're encountering issues getting online in Risk.

Have you opened a ticket on our help website with your port forwarding?

@stefanteo Hey,

I am sorry to hear that you're encountering issues getting started. Can you confirm what specifically blocks you? Do you get any error messages?

Also when you say "Free Version" are you referring to a trial version of the game?

@kazaiwillrule Hey,

I am sorry to hear that you've been encountering graphic artifacting.

Can you confirm if you've either verified your game files or updated your drivers?

@haviktj Hey,

Sorry for the delay in getting to you.

I've checked your account and it appears that your issue should already be fixed. Have you tried to verify your game files?