Anno 1800 Dev Tracker

Heya, @Mauddib99 ! I'm sorry to hear about this complication you have noticed with your save file. If your file is recoverable, you should be able to do so by following these steps. You also may want to ...

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Hello, @eldref ! Thank you for sharing this information! Our developers are currently investigating an issue where some quest become greyed out if completed in a certain order. To investigate this further, I recommend that you ready out directly to our ...

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Hey fissilecore, thanks for your post about this! I really appreciate it, as I'd like to get this looked into.

For the first issue, can you tell me what the expected reward would be for the fossil? I don't have the game to hand myself at present, and I want to make sure I'm reporting the correct information onwards for us to investigate.

For the second, please make sure you've had a look at our troubleshooting guide, and made sure to follow the verifying your game files steps, and updating your graphics drivers and OS. This makes sure that all your files are up to date and definitely not corrupted, so we know that isn't causing this graphics glitch. Let me know if this doubling issue persists with this icon thereafter. Thanks!

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Thanks for getting this video to us, Sir Harry - that explains the situation very well indeed. And thanks banan1996.1996 for your input here too!

I'm not really in a position to say if this is intended or desirable, so I've just gone ahead and passed this information on to our team to look into. Thanks again for this report!

Originally Posted by SirHarryPierce
It will take some time to reproduce, when running into it again, I will shoot a video.

Hey there,

Thank you for your update, this is completely understandable.

In the mean time if there is anything else we can help with just let us know.

Thanks for confirming that you'd tried that step, Goldwing385 - we appreciate the update

Can you make sure to run through our troubleshooting guide previously suggested by Ubi-WheelyDuck? In particular, make sure you are doing the 'verify game files' step, as this should solve any file and language issues.

If that still doesn't work, we'll be able to troubleshoot further with the help of some system files - a ... Read more

Originally Posted by Goldwing385
Have the same problem. Game keeps crashing during the start. Verified the files. cleanded the PC and still keeps crashing. Other Anno games do work so the fault must be in !800. So what is the problem and what must be done??

In the meantime I've send enough crash reports to see what the cause can be

Hey there,

Sorry to hear that you have been having this trouble, it is great to hear of the steps you have already followed.

Have the steps that helped Bradora helped?

Many thanks

Hey there, @chris24111981 ! @banan1996-1996 is correct! This is a known issue that our team is currently investigating. Thank you for sharing what you have so far. Wo...

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Hey folks! My apologies for the issues you both have been running into in Valhalla.

@MstrTarvos I am going to use this thread as the main one and move this back over to the Assassin's Creed Valhalla channels. From your last message, you mentioned using another profile. Do the controls work in-game when using another Xbox account or do you receive the same results?

...

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Thank you for providing as much information as you can for the team to look into this further. Our team is currently reviewing this behavior with upgrading farms moving forward. We will keep everyone posted as soon as we have further updates to share so please keep a lookout on our social media channels and our news and announcements page for further information on this. We truly appreciate your patience and understanding in the meantime.

Hey everyone,

I'm here to provide another update with regard to "A Feast to Remember". I am pleased to say that the development team fixed the final reported issue with the quest in TU 1.3.0, which was that there was no available quest objective. If you have downloaded and installed TU 1.3.0, you should find that upon loading your save game, you are now able to proceed with the quest. If interested, you can find the full patch notes ...

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@imposterz117 Hey,

I am sorry to hear that you're having issues with the photo website. Have you tried what @Tosk406 has suggested? Does the issue persist afterward...

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@meanelf Hey,

Thanks for reaching out. I can appreciate that the change is disappointing and doesn't put you in an ideal situation. I will pass on your feedback to the team for consideration.

Apologies for any inconvenience caused.

@misha1670 Hey,

Thanks for reaching out and I am sorry to hear that you're encountering this issue.

The team have been made aware of the issue, but they've been encountering difficulties replicating it. Have you uploaded your save file to the cloud recently?

@night_fury147 Yo, thanks for trying out the new Discussions platform. We have a dedicated section for feedback on the platform here, the devs frequent there and gather feedback.

Hello everyone,

I'll continue to merge duplicate threads into this one as we find any, but I'd just like to confirm that a back-end hotfix has been deployed for this issue earlier today, so you should no longer encounter the looping sleep cutscene with Eivor when fast travelling to Ireland!

The development team are working on a permanent fix for a future update, but this should allow progression in the meantime. If you find yourself unable to sleep in the bed in Ireland, please rest assured that this is an issue the team are already aware of and are also working to fix.

I've asked the Community Team to post an announcement in the ...

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@link8701 Hey!

Sorry to hear that the game is crashing for you. We appreciate the steps that you have done so far.

Can we ask that you also please try the steps from HERE.

Should the issue continue after this please reach back out.

Thank you.

@bl4cky__ Hey!

Sorry to see that you are encountering this issue and thank you for the provided image. Can you let us know what the name of the quest is that you are on where this is happening?

Hey, folks!

Sorry to hear that you are encountering this issue with horse galloping and key binding. So we can report this issue can you please provide a video showing this happening?

Please upload the video to YouTube as an unlisted video and then send a link to it here.

Thank you.

@mc_fearson1 Hey! Thanks for reaching out about this, this does seem rather strange. Personally, I have seen this happen when GPU drivers need to be updated.

Please try the steps from the following FAQ to troubleshoot this issue.

If the issue continues, please let us know your system specs:
...

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