Hey all, you will need to speak with our TOS team in relation to any ban.
If after multiple investigations our TOS team has denied your appeals then there is nothing that we can do to change this.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Thank you so much!! I’m glad your interested! Idk if I can mail you these, but I can probably send you the Adobe Illustrator files you’d need to cut this if you have access to a laser cutter yourself. The files are still a little messy so I’d need to clean it up, but it’s definitely an option.
No worries. I probably have the original art someplace on a hard drive. :). You’re doing the fun part of making it in RL
Turned out great! How can I get one ? :)
Hey @jkcjee you will need to speak with our TOS team in relation to any ban.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.
Read moreNice man. What do you work as if you don’t mind me asking?
One of the data leads. Think analytics/data science/ML but for gameplay and the studio business.
Oo kolay gelsin. Amerikadamısınız?
Yep Los Angeles
Türk apex çalışani??
Merhaba abi! lira'nin fiyati apex coin'nin altina indimi?
Any resources you could point to for learning to write error messages as perfect as this?
This error message submitted it's job application to the hiring manager, basically.
I'm gonna go to bed, because oh it's nearly tomorrow. But u ask me stuff on Twitter if you wanna twitter.com/m_ray iyi geceler
What was the error?
I understand-Z axis is below the ground
Yeah and we keep our servers stacked vertically so you might pop into the next game over.
What you don't see is how perfectly this Error Message did it's job....
your moronic system banned me for saying someone to "kill himself" myself refering to drop his loot of the cliff so the enemy team couldnt grab it
Feel free to DM your case# even if it’s from a while ago. The more data we have in where it isn’t working we can give to our partner teams in TOS to help it do better going forward.
DMing you.
Hi @denivarna99,
I'm afraid we wouldn't be able to help you out with that on Answers HQ. We have a dedicated TOS team that handles Sanctions and Bans on accounts. You will need to reach out to them to have this looked into. they'll get back to you via email so be sure to keep an eye on your email inbox (and spam/junk folders...sometimes the emails can be routed through to there). This FAQ will be a great resource here: ...
Read moreWow, dude really flew off the handle and pulled out all the stops pretty quick there. Thanks for posting. I have forwarded this clip to TOS to be looked at.
Can you help me too I am having the same problem
So based on the data we pulled, the delay happens extremely infrequently and it always does self-correct. Usually quite quickly (before you'd ever even actually notice it - i.e., by the time you got the Heirloom shop and saw your shard total, it already would be fixed, even if there was an issue at the exact time of opening. The OP's case where the delay was over an hour is super rare, though even then, it did self-correct. We found no examples where a player didn't actually get all 150. Unfortunately and in rare - less than 0.05% - cases, it just takes a bit for the shards to register to your account. The precise timing of a "bit" varies. Like, I didn't actually do anything for the OP. By the time I got flagged, checked, and replied, it was already fixed. I'm guessing that's the same as for you. You're probably already showing what you should be.
This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.
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