Apex Legends

Apex Legends Dev Tracker




22 Feb

Comment

Originally posted by VonMillerQBKiller

Did you just tell this mans to get wrecked? Savage.

Get Wrecked is Lifeline's heirloom quip, so when OP said they were getting the Shock Stix, it seemed like an appropriate reply.

Comment

Originally posted by MyExScars

Can confirm, I can't thank you enough for how quickly you reached out man. Sending nothing but love!

Bout to go beat some ass with the lifeline shock sticks or die depending on sbmm, anyway ty kind sir

GLHF! Get Wrecked!

Comment

Originally posted by MyExScars

I appreciate you man honestly, ty

u/MyExScars - according to what I'm seeing, you SHOULD now have all 150. There was a weird delay where 100 of your 150 shards were not granted with the first 50. Taking a look at why that happened and also some options to prevent this from happening to others. If you could confirm that what I'm seeing on the backend - that you have all 150 now - is correct, I'd super appreciate it. Thanks and sorry. Not really the super special experience we hope for when you get an heirloom.

Comment
@Guccisloth876 Once an in-game purchase is made, the decision is final and we are unable to assist with refund/exchanges. Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
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Comment

Originally posted by MyExScars

I appreciate you man honestly, ty

Investigating now. Thanks for the tag.

Comment
    EA_Darko on Forums - Thread - Direct

Hey @Criptic-Kun if our TOS team has denied your appeals then there is nothing that we can do to change this on AHQ.


Darko 

Darko.png
Comment
    EA_Darko on Forums - Thread - Direct

Hey @Criptic-Kun  you will need to speak with our TOS team in relation to any ban.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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21 Feb


20 Feb


19 Feb


18 Feb

Comment

Originally posted by LanguageOver2221

Are some of the weekly challenges changed to be more challenging? Like instead of getting top 3 1 times it's now 15 or so times instead?.

That one was a bug. Fix is in and should be going out "soon." Should only be 1.


17 Feb

Comment

Originally posted by Architeckton

Would it be too much to ask for you (Respawn) to unlock the Tier 2 skin for those of us that bought the skin before the patch rolls out?

It would not make a difference. The system wouldn't let you equip it without the challenge being at Tier2 as well. We are working on an additional fix to restore lost progress and will update as soon as we have more information on that.

Comment

Originally posted by MasterBarbosa

UPDATE: My account is back!! Thank you to everyone that helped me to get some awareness from Respawn and thanks to u/el_sanchimoto for reaching me and solve this case.

THANK YOU!

Glad we got you taken care of, sorry that this happened. We're working with the teams to help understand what the issue is and address it. Players should be able to use the existing support channels to get a satisfactory results and not rely on social traction to get it.