Hey @krasorias Welcome to the Discussions!
Sorry to hear that you receive the error message when trying to play with your friend. If the options for you are not available to start a game, it seems that this may be related to your NAT. I would, therefore, advise you to make sure that there is nothing conflicting with your NAT type. We have a dedicated article for this which you can read ...
Hey @Isma099_21 Welcome to the Discussions!
Sorry to hear that you are experiencing screen tearing in the game. You mentioned that you have noticed this issue didn't occur before applying the changes in the setting and have reinstalled GeForce Experience. But would you please make sure if you have performed a clean installation of GeForce Experience? As it could be that some files (including the settings from GeForce Experience) were not removed.
Should that issue still occur after this, I would advise you to try the following steps from the article ...
Hello @FTW0m4tr0n,
Thanks for reaching out and I'm sorry to hear that your game keeps crashing.
Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.
Many thanks and if you have any additional q...
Hello @Boku_no_Piko123,
Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?
Alternatively, if you'd like to receive support in your native language, you're welcome to contact us on our website regarding the issue. Thank you!
Heya there @PewpSauce , thanks for waiting!
I've double-checked with the team, and they've confirmed there were no other player-facing changes made besides the Crisis event, so no patch notes were needed. Here's a tweet from our team confirming this.
Hello there @we_are_not_open , thanks for posting about this! It sounds like you're stuck on the loading screen for Extraction, which sounds most frustrating. I'll be happy to help you solve this!
The vast majority of launching and loading issues are solved with the steps in our troubleshooting guide. In particular from the guide, please make sure you are ru...
Hey there @Killorio - I really appreciate you sending me over your thoughts about data centres in Extraction. I understand your reasoning, that the smaller player base for Extraction seems like it'd make it a better fit for being able to change data centres than Siege. I've gone ahead and sent across all your feedback about this internally.
My apologies for the inconvenience. I'll have my fingers crossed that you manage to find some players to match with, and I hope you've otherwise been having a good time with the new event 
...
Howdy @Bryce_The-Rice , thanks for reaching out, and welcome to Discussions!
I've had a quick look, and I can see our teams had advised the issue was fixed around April. I'd like to make sure we investigate this again, to see what's going on. To help with that, can you answer the questions below for me?
Howdy there @Adee_91 , thanks for reporting this to us! I understand you've got your Aim and Shoot buttons on L1 and R1, and this is causing the buttons to not function correctly when using Echo's drone 
I'm going to go ahead and report this to the team straight away, since it sounds like the sort of thing they should be able to reproduce. Just in case, though, can you send me ...
Hey there @earclimax3id , welcome to Ubisoft Discussions! I understand you've found the play time reported by Ubisoft Connect to be inaccurate - sorry about that!
I'd really like to investigate this. To help me with that, can you have a look at our two guides? That's the troubleshooting guide and the ...
Heya @PewpSauce - understood! I was aware you were discussing the patch, and mispoke when I mentioned the maintenance. From our end, they feel like the same thing, really 
I've gone ahead and asked our team if we've got patch notes available for any other changes that may have happened, and I'll get back to you here on the thread once I've heard back from them.
Thanks for your patience in the meantime ...
Hey there @lex_47 , thanks for reaching out about this! Great to hear you've given the new Eclipse event a go, but I understand you've had trouble with the amplifier.
I'm not familiar with an amplifier item or ability in the game. Can you send me across a screenshot showing what you are referring to? This will help me to report the issue to our internal teams so we can investigate. For help with taking a screenshot, please see the ...
Hi @CheeseBall_TTN , welcome to the forums
Here on this forum, we can only help in English. This is because we prefer to avoid automatic translation tools if we can, since they can lead to misunderstandings. Instead, we feel it is best for players to speak to our support agents (and other players) who speak their preferred language.
For support with Ex...
Hey there @awqrthn , thanks for your post about this. My apologies for the delay in responding. I've moved your post across to our Player Support forum now, so I can answer it. I understand you've not been able to launch Extraction due to an authentication error - sorry about that!
When a Ubisoft game is launched from Epic or Steam, it prompts you to log in to Ubisoft Connect to link it to your account. I gather from what you've said that you'd accidentally linked it to your friend's Ubisoft Connect account. In this case, I'd recommend asking your friend to contact us dire...
Howdy @MMackeyHolla , welcome to Ubisoft Discussions! I appreciate you reaching out about the Smasher not spawning for a Specimen objective - that sounds most frustrating, and I'd really like to help with this.
I can see our team is investigating similar issues, and we've got a few questions for you to help us with that. Can you answer the below for me?
devtrackers.gg
