Rainbow Six Extraction Dev Tracker

@earclimax3id I'm sorry to hear that your experience has been ruined because of incorrect stats temporarily being displayed. To clarify, when you check your playtime on Ubisoft Connect, what does it say you have?

Hey @bertha1957, sorry for our late response! Just to check, are you still seeing this happening in-game? If you are, we would like to look into this further and get it reported. To proceed, please log in to our support website and submit a new ticket for this issue. If you have a short video clip of this happening, that would be super helpful as well!

Hi there @Poutine-Vlad! Please note that you're currently within the English Player Support discussion board. If you would rather receive support in another language, you're welcome to create a support case on our website, and a member of your regional team will be able to assist you. Alternatively, you can also contact our ...

Hi there @ItsSpodermen! For this specific issue, we'll need to proceed through private channels. Please log in to our support site and submit a support ticket along with a screenshot of your referral page, showing that your invites were accepted. Once that has been done, one of our agents will review everything and then follow up with you directly as soon as they are able to. ...

Hey @Maciaaas7, sorry to hear that there has been a delay! It looks like one of our agents was able to follow up with you directly through your support ticket. Just to confirm, are you still receiving this authentication error? If so, please direct your response to the support ticket that you have open and let us know if you still need further assistance.

Hey @SiestaYonJyuGo, thanks for bringing this up! As a test, please rebind the 4 key, apply that change, then swap it back and apply it again. After that has been done, can you check and see if this still occurs? Let me know either way, thank you!

Thank you @Agent_Ares we will await your reply should you be able to get back to us with a clip.

I know from other issues that have been reported from players previously with the game, certain issues can occur for a group, when one player is having trouble with their connection. The server and game session can sometimes get confused and enemies can respawn, appear in incorrect places, or the game does not recognize your progress, such as completing a particular objective .

To try and prevent issues like this from happening, if you play with friends make sure t...

Hello @Agent_Ares sorry to hear you experienced this issue when taking part in Sabotage.

Did any of the players happen to have any connection or ping issues whilst this was ongoing? How long would you say you were playing this mission when the issue occurred?

I checked our bug reports and I couldn't find anything linked to nests respawning during Sabotage. If this were to happen again, do you think you or your friends would be able to capture a clip for our Extraction team, or was this a one-off issue you have only encountered once?

Hello @Tesla-TrashCan if you have reached the maximum number of claims, we will need to check your account to help you with this issue.

Can you inform us of your Xbox profile (Gamertag) so that we can verify that you have the correct Xbox profile linked with your Ubisoft Account and contact us privately using one of these links to create a new case for you where we will be able to help you? >

Ubisoft Email/Live Chat support > http...

Sorry to hear this @earclimax3id !

Stats not updating in Ubisoft Connect is something that occasionally happens in our game and gets reported to our Connect team.

Can you please check your stats on the Connect mobile app (if you use this), as well as the launcher, to see if they are both stuck?

Hello @Agent_Ares thanks for feeding this back to us.

In order for us to check if this issue is working as the designers intended or if it is a bug, can you provide a video of this happening in your game, so we can forward this to the Extraction team?

Recording video clips on PC >>
-Please use a program like Xbox Gamebar (installed on Windows 10/11), and press the Windows and G key to start recording a video clip
-When you have finished recording, you can find your clip in your 'Videos/Capture' folder
-Please post this clip to a hosting website such...

Hello @Agent_Ares thank you for your sharing your thoughts and ideas on execution animations on the enemies and how the positioning of the enemy on the ground, affects this.

I will move this thread to our player General Discussion section of the forum, to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience, including our game devs.

If you have any more feedback about the game or would like to discuss the current gameplay further, please make sure to post this in our General Discussion area of the fo...

@simply-harold Hi, and welcome to the forum !

I've read your report, and I'm sorry to hear that a connectivity Issue in the PC version of Rainbow Six Extraction prevents you from enjoying the game !

In order to isolate the Issue, I invite you to check if the problem persists after verifying the ...

@SugarCazza Hi, and welcome to the forum !

I've taken note of your report regarding crashes when launching the PC version of Rainbow Six: Extraction, and I'm sorry to hear that this prevents you from enjoying the game !

For the purpose of our investigation, I invite you to check the steps of our PC...

@Bryce_The-Rice Understood, thank you for the details !

Your report has been forwarded, and we thank you for all the information provided.

If you'd like to provide additional information, or have any questions, don't hesitate to reach out to us !

@PoteznyPalasz Excellent, I'm glad to hear that the skin is available once again !

Don't hesitate to message us if you have questions, or for any other Issue !