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Hey @xlost3mb3rx
I'm sorry to hear you have been getting a connection error message and been unable to play.
If it is still happening, please can you go through the connectivity troubleshooting found here.
If you still need assistance, we'll need to speak to you through a support ticket to look into this, so let us know and we'll create a ticket for you.
If you would...
Hey @r-a-b
Thanks for your feedback on the ranking system. Whilst I can't promise any changes myself, I will forward this to the game team for consideration for future games and updates.
I hope you continue to enjoy the game!
Hey @ntto154 !
Thanks for getting back to us with this video. After looking into this issue with our game team, I can confirm that they are aware of the issue, and it is currently under investigation 
Hey @bananaez
This error usually means you launched and linked the game originally whilst logged in to a different Ubisoft account, so please check the username in top of Ubisoft Connect and see if you remember having another one. Then try logging in with any other email addresses you own.
If you can't remember having another account or the details for it, we can help you resolve it, but not on a public forum, so please reach out through one of the options below so we can help you locate the correct account to login to.
...
Hey @tomr1s
Do you mean the Ubisoft Connect overlay doesn't work? Can you double check you have it enabled in the Ubisoft Connect settings?
Also, are you referring to Rainbow 6 Siege, or Rainbow 6 Extraction?
Hey @ntto154
I'm sorry to hear your weekly challenge progress is not going up. If you could take a video clip showing the progress, completing something that should increase it, and then showing it hasn't gone up again, we can forward this on to the dev team to show there is an issue with this challenge. If you do, please upload it to somewhere like YouTube and just provide a link to view it.
@null-voids Hello there.
Thanks for following these steps and providing a screenshot of the error. Sorry to hear that this hasn't helped on this occasion.
Other users have reported they have experienced this issue due to outdated processor drivers. Would you be able to locate the correct driver for your processor here: (https://www.amd.com/en/support), and ensure this is up-to-date if you've not already done so?
Let us know how this goes.
@tomjrobson Hi there.
Thank you for posting, sorry to hear you didn't receive your XP on this occasion.
This may have been due to your disconnection, and we'd be unable to reimburse any missing XP, however we'd still like to investigate further.
Just to confirm, is this the first time you've experienced this issue? How frequently would you say you're disconnected from R6E?
Hello @john_denver80-0,
Thanks for reaching out about Rainbow Six: Extraction and I'm sorry to hear about your experience.
Regretfully, we are unable to lift temporary bans, I'm afraid. However, if you believe that your team's behavior was inappropriate, you can report players in the future with ...
Hello @i_am_trash45233,
Thank you for bringing this to our attention and apologies for the delayed reply. I'm really sorry to hear that you are experiencing audio issues at the moment.
Can you please confirm if you tried disconnecting your headset in order to check if the issue persists in any other sound output devices? Secondly, can you please perform all of the troubleshooting steps listed in ...
Hello @typicalohi,
Sorry to hear that you and your friend are unable to connect to ranked at the moment.
Can you please perform all of the troubleshooting steps listed in this article? This will ensure that your connectio...
