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Hi @ssd_scgss if you are referring to the Ubisoft Connect reward 'The United Front Bundle' then you will only receive the skins for Lion and Ela in Rainbow Six Extraction, and for Rainbow Six Siege will receive skins for Smoke and Pulse.
Hi @ssd_scgss if you are referring to the Ubisoft Connect reward 'The United Front Bundle' then you will only receive the skins for Lion and Ela in Rainbow Six Extraction, and for Rainbow Six Siege will receive skins for Smoke and Pulse.
Hi @alphavs0mega I have checked and I'm afraid there are no further updates, sorry.
As I previously advised we will update this thread as soon as we have more information.
Hi @archer199031 I'm sorry to hear that you are experiencing freezes and crashes since the latest update.
As you have already gone through the PC troubleshooting in our support article we would need for you to send us a copy of your system files so that we can investigate further.
I have created a support case for you so that you can do this. You will receive an email explaining with more information.
As you will receive further assistance via your support case I will now lock this thread.
Hi @waycallt I can confirm that this issue was reported and investigated, however the development team were unable to reproduce the issue and we did not receive any further contacts from players.
If you are still experiencing this please let me know and I will create a support case for you so that you can send us a copy of your system files and we can forward them on to the development team to investigate further.
@tnt4thebrain_ I'm doing well thank you 
The video is perfect, I will forward this on to Rainbow Six Extraction team to investigate.
@tnt4thebrain_ thanks for the information provided.
So I can confirm that the issue with the fan kit is still being investigated. We had also received some reports from other players experiencing issues claiming the other two rewards that you mentioned, however this issue was marked as resolved.
If possible could you please provide a video that demonstrates this issue.
I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread.
I can then report this and reopen the ...
Hi @tnt4thebrain_ I'm sorry to hear that you are experiencing issues claiming the Rainbow Six Extraction rewards in Ubisoft Connect.
The issue with claiming the fan-kit reward is still being investigated.
Could you please confirm the following:
Hi @slookey apologies for the late response.
I am also sorry to hear that you are experiencing issues with the AMD driver version using bootcamp on a Mac.
As Ubi-Froggard previously explained Mac's are not officially supported for the game, therefore we are unable to confirm if this will change in the future.
Hi @tnt4thebrain_ I'm sorry to hear that you are experiencing issues claiming the Ubisoft Connect rewards for Rainbow Six Extraction.
I am also sorry to hear that you have received no further updates on your support case.
I can see that the last response was on the 6th June and that your system files were forwarded on for further investigation. As soon as there is an update on your case Customer Support will update you.
Apologies for the inconvenience caused.
Hi @maup1n-0 I'm sorry to hear that you are experiencing long matchmaking times in Rainbow Six Extraction.
We have received reports of players who encounter long matchmaking times when cross-play is disabled.
The development team has been made aware of this issue, and they are currently investigating it. Could you please make sure that cross-play is enabled?
If it is already enabled then could you please go through the ...
Hello @f40,
Thank you for providing us with this update. I'm sorry to hear that you encountered this issue again.
I forwarded your reply to the development team for further investigation. Once we have an update on this, we will let everyone know through these forums and the patch notes.
Thank you for your patience and if you have any other questions or concerns, please let us know!
