Rainbow Six Extraction Dev Tracker

Hello @f40,

Thank you for your patience while our teams were investigating this issue.

I just heard back from the development team and I'm afraid that our teams were unable to reproduce this instance. Can you please confirm if you're still experiencing it? If so, can I kindly ask you to provide us with more videos and more details i.e. ]

• which Operators are affected?
• which maps are affected?

Many thanks and if you have any additional questions, please let us know. Apologies for any inconvenience caused by this and if you have ...

@f1-_ thanks for the update and the screenshot you provided, I will forward this on to the development team.

With regards to the administrator rights I was suggesting that you run Ubisoft Connect with administrator rights to see if it helps to prevent your custom binded keys from resetting.

Hi @f1-_ I'm sorry to hear that your custom key bindings have reset after the update and that your PgUp or PgDn keys do not work in-game after selecting them in custom key binding.

First of all please ensure that you are running Ubisoft Connect with ...

Hi @humanpala I'm sorry to hear that the game is closing down whilst playing.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

@qingxuanzi Hey!
 
I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.
 
Alternatively, you can create a support ticket for support in your language here:
 
...

Hello @afterpulsex,

Thank you for the update!

That's very strange, as I was testing the website on Chrome - I'm glad, however, that you were able to resolve this issue with another browser! As soon as your files are submitted, our team will get back to you as soon as it's possible.

Thank you for your patience!

Hello there!

Sorry to hear that you are experiencing this as well. Can I kindly ask you to provide us with a short clip of this instance, so we can investigate it for you?

Many thanks and if you have any other questions, please let us know.

Hello @afterpulsex,

Thank you for the update.

I just tested this on my end and it was working as intended - can you please perform all of these browser troubleshooting steps? This will help you to eliminate any issues with your browser that can lead to this issue.

Many thanks and if you have any other questions, pleas...

Hello @joshuapli,

Sorry to hear that you are experiencing low GPU usage.

Can you please perform all of the steps from this article? It will allow you to switch to your dedicated GPU. Secondly, can you please try all of the steps listed ...

@ftw0m4tr0n Good day to you, and thank you so much for your patience during my delay in contact. It looks like you posted this during a time that we were experiencing a ...

Hello, and my apologies for the delay in response. You initially posted this during a time that we were experiencing a degradation, but this has resolved. Are you continuing to see this error? If so, I've gone ahead and moved this thread to our Player Support section so that an agent can investigate with you.

Hello @KhonshuBR,

Thank you for the update and for providing us with additional videos.

I'm sorry to hear that you haven't received diamond yet.

I already reported this issue to the development team for further investigation. Once we have an update on this, we will let everyone know through these forums and the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Hello @jegsclan,

Thank you for the update!

I'm glad that the issue has been resolved for you

Happy gaming and if you have any additional questions, please let us know!