Rainbow Six Extraction Dev Tracker

Hello there!

Sorry to hear that you are experiencing this as well. Can I kindly ask you to provide us with a short clip of this instance, so we can investigate it for you?

Many thanks and if you have any other questions, please let us know.

Hello @afterpulsex,

Thank you for the update.

I just tested this on my end and it was working as intended - can you please perform all of these browser troubleshooting steps? This will help you to eliminate any issues with your browser that can lead to this issue.

Many thanks and if you have any other questions, pleas...

Hello @joshuapli,

Sorry to hear that you are experiencing low GPU usage.

Can you please perform all of the steps from this article? It will allow you to switch to your dedicated GPU. Secondly, can you please try all of the steps listed ...

@ftw0m4tr0n Good day to you, and thank you so much for your patience during my delay in contact. It looks like you posted this during a time that we were experiencing a ...

Hello, and my apologies for the delay in response. You initially posted this during a time that we were experiencing a degradation, but this has resolved. Are you continuing to see this error? If so, I've gone ahead and moved this thread to our Player Support section so that an agent can investigate with you.

Hello @KhonshuBR,

Thank you for the update and for providing us with additional videos.

I'm sorry to hear that you haven't received diamond yet.

I already reported this issue to the development team for further investigation. Once we have an update on this, we will let everyone know through these forums and the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Hello @jegsclan,

Thank you for the update!

I'm glad that the issue has been resolved for you

Happy gaming and if you have any additional questions, please let us know!

Hello @f40,

Thank you for bringing this to our attention and I'm sorry to hear that you died in the airlock.

I reported it to the development team for further investigation. Once we have an update on this, we will let everyone know through the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Hello @afterpulsex,

Thank you for the update. I'm sorry to hear that you were unable to update your case.

Once you're logged into our support website, please click your avatar on the top-right, and then select customer support. It will transfer you to the dashboard with a few widgets, where you can see your avatar on the left - if you check below, you'll also see a few pink buttons - ''manage your 2 step verification'', ''change email address'' etc. Below you can also see the button ''SEE ALL CASES''. Please click it and it'll transfer you to ...

Hey @legacyvirusx, welcome to the forums.

I'm sorry to hear that you're having performance issues with the game.

Could you please tell us if you have followed all the steps from our troubleshooting article?

If the issue persists after, could you please generate your ...

Hiya @afterpulsex,

Thanks for coming back to us, if the issue persists, could you please answer on the case and join your Msinfo32 and Dxdiag so our team can analyse them ?

Here's how to do so :
Msinfo : https://www.ubisoft.com/help/article/000078753
Dxdiag : ...

@AfterpulseX can you confirm if you have gone through the PC troubleshooting in the link provided?

If so I will create a support case for you, you can then attach your files to the support case and our Customer Support team will assist you further.

Hi @khonshubr I'm sorry to hear that your rank still hasn't updated.

Could you please check again to see if it has updated yet as there may have been a delay.

Hi @Hunion @xxkrowwxx9496 I'm sorry to hear that you have experienced issues connecting to the Rainbow Six Extraction servers.

There was a ...

Hi @adair_chilango @BigBossmgs333 ...

Hi @Odraode_ @G_ia_n ...

Hi @hokkaidooo I'm sorry to hear that you have experienced issues connecting to the Rainbow Six Extraction servers.

There was a ...