Rainbow Six Extraction Dev Tracker

Hi @tatayaya345 I'm afraid that we can only assist you in English on this forum. If possible, could you please translate your post for me?

Alternatively, you could create a support ticket and our Customer Support team will assist you further.

Hi @afterpulsex I'm sorry to hear that you are experiencing issues launching Rainbow Six Extraction due to the error that you prompted with.

This issue was reported when the game was first released but has since been fixed with a previous update. Could you please ensure you have the latest update installed.

Could you also try the following:

...

Hey @khonshubr, thanks for reaching out. When you posted this we were still experiencing a degradation, but this should now be resolved. Can you confirm that your rank still hasn't updated properly?

@darkbrazilx Hey there, welcome to Discussions! I'm sorry to hear you're experiencing this issue purchasing credits.

If you make a lot of purchases in a short time period, the system may automatically reject any additional orders. I recommend waiting 48 hours before attempting any other purchases. If you still see this issue, please reach out through our ...

@fudz4 Hey there, sorry to hear you're running into this issue. Are you able to progress after verifying your files? Could you grab a screenshot or video illustrating the issue?

Hey @jaggedmerc,

Sorry to hear that you had this trouble, we were encountering some issues at the time you posted this.

Can I check whether this persists for you?

Many thanks

Hey @jegsclan,

Thank you for kindly taking the time out to share this update to help us better understand what is happening.

As you described that this has only started since the update I would advise to complete our ...

Hello @jegsclan,

Thank you for the update and I'm sorry to hear that you are unable to start your game still.

Can you please confirm if you're able to boot to the main menu and then the error occurs, or does it happen in the dashboard?

For the image issue, can you upload it to any streaming service of your choice and provide us with your link here? It will help us to investigate it further for you.

Many thanks and if you have any additional questions, please let us know.

Hi @jegsclan I'm sorry to hear that you are experiencing issues launching the game after installing the latest update.

You mentioned that you are receiving an error code, could you please provide a screenshot of the error code.

Hi @marioelperro I have looked into this issue and it appears that the development team have been unable to reproduce the issue so far, but they are still investigating. We also haven't received many reports for this particular issue.

If possible could you please provide a video that displays your current XP before starting the Maelstrom Protocol, then another video, demonstrating the end of the Maelstrom Protocol, and displaying that the XP, is still the same as what it was before starting. I can then forward this on to the development team.