Rainbow Six Siege Dev Tracker

Hey Loading_Mox,

Thanks for reaching out and welcome to forums!

I've looked up at your account however do not see any suspension active. Could you possibly clarify whether you've been referring to some temporary suspension or abandonment penalty? Also, can you provide a little more detail on this and we will be happy to help!

Originally Posted by Woah_2005
i havent changed it since i made the account was made. every name i pick is invalid even if it is random letters and numbers that nobody else would choose

Hey there Woah_2005, sincere apologies about the delayed response.

I've reviewed your account and can see that changes have been made relatively recently so it seems that your issue no longer persist .

Orig...

Read more

Hey Roadie.,

Thanks for reaching out to us, welcome to forums and I am sorry to hear about the issue you and everyone in that game encountered.

So that we could review this a little more in detail, could you possibly advise us the following:

1. What platform are you playing on?
2. What server are you connected to?

I have reviewed our records and can see that we had a degradation around the time of your contact, which may have been possibly the reason for this to happen.

Hey Toby_chubbs,

Thanks for reaching out and welcome to forums!

In order for us to review your ban appeal, we will need to ask you to create a support ticket, however as you've done it already, we will just ask you to be patient and once your case is reviewed, we will get back to you shortly.

Thank you for your patience and anything in relation to the ban will be discussed via ticket.

Should you happen to have any other questions, let us know!

Hey chickzy_,

Thanks for reaching out, welcome to forums and I am sorry to hear about your missing MMR.

Just to double check, have you possibly been stuck on 'Please wait, sunchronizing data' after match?

If this is the case indeed, to help our investigation could you confirm the following:

- Does this happen all the time? Or just after a maintenance for example?
- Could you please confirm when you encountered the issue? A exact time would be very helpful.

Originally Posted by Kgss.
n to conseguindo já atualizei os drivers, verifiquei a integridade dos arquivos e n ta dando

Hey Kgss,

I'm sorry, would you be able to translate your message to English if possible?

Have you also tried re-installing the game as a troubleshooting step?

Thank you!

Originally Posted by Lyon-CZ
I have exactly the same issue. Pretty sure something in the game, no other game is doing this.

Hey there!

Have you given the steps in our guide a try yet?

Can you also monitor your CPU / GPU usage and let us know if you're seeing the same behavior as Rough.Baguette?

Thank you!

Originally Posted by KuruptedX_30
I am getting error code 6-0X00001000 in Rainbow Six: Seige. I had this not connecting to the server issue a couple of weeks back and resolved the same by following the guide on Ubisoft support. Did the port forwarding, flushing the DNS, resetting the host file, and all that you asked for. The issue was resolved then and had no problem playing it after that day. I uninstalled the game last Sunday and reinstalled it on Thursday and the game worked fine then until the next day when the same issue occurred again. Did everything again from the starting, validated all the files using steam, logged out, and logged back in on Uplay but nothing worked. I have been trying to do everything possible for the past 2 days now and nothing seems to work....

Read more

Originally Posted by NTR_ST3ZZA
Lost MMR For Win In Ranked Game - PS4
need help how to fix

Hello NTR_ST3ZZA,

While we cannot amend any players MMR or rank, we can certainly monitor this for further reports.

Could you please advise the following;

- How much MMR was lost
- Did you receive any in-game messages or notifications informing you of this?


Thank you!

Originally Posted by MaruTaun
Sorry, but it doesn't help my problem.

Hey MaruTaun,

Thanks for giving those steps a try, I'm sorry to hear they've not yet resolved the issue.

Would it be possible for you post screenshots from the game showing your in-game sound settings?

Thank you!

Originally Posted by bogey_nose420
how can i change my name before the 30 days since my brother changed mine and i want to change it back

Hello there,

There isn't currently any means of being able to update a name before the 30 day period expires.

However you're more than welcome to contact us through or Support Site... Read more

Originally Posted by zBot_87
Hi,

I own this game on steam PC.

And it used to work. and just today when I started the game, it stars minimized. But if I quickly select the game and press ALT + ENTER which makes to go in windows mode, the game works fine.

Please help me run the game in fullscreen mode.

Hello zBot_87,

What are your current display settings? [Fullscreen, bordered etc.]

I'd also recommend giving the ... Read more

Originally Posted by Chromolololo_TT
I have been a long time player of this game (since operation health) and I have never gotten so close to quitting this game. When trying to change my username I had been locked out of the account when I had finally fixed it and logged into the game it would black screen on the start and not open. I tried to file a claim and nothing was done to help me so please I have dumped hours and money into this game. PLS FIX THIS

Hey there,

I'm sorry to hear you're having issues.

Please give the ... Read more

Originally Posted by BlunT.RazoR
even after completing every situation, the club achievement "blacker than black" doesn't show as completed and i did not receive the reward

Hey there BlunT.RazoR!

If you're able to provide an image like the one posted to the thread by DJCarR0T, we can look into this further for you!

Originally Posted by DJCarR0T
...

Read more

Originally Posted by sub2_BriDezi
Each time I try to play it says I need an update. I attempt to update and it says that it failed. It says due to internet connection or disk space, but I can ensure that I am connected to the internet and have way more than enough space. I deleted the game and redownloaded but still had the same issue. someone help

Hey there!

Sorry to hear you're having issues updating.

Are you running the game through Uplay PC?

If so, please check out this ... Read more

Originally Posted by Shifterdome
Hi, about the questions you made:

I have a Samsung Notebook Essentials E34 (NP300E5LK).

Components:

Windows 10 Home
Intel® Core™ i3 6006U (2.00 GHz, 3 MB L3 Cache)
Intel® HD Graphics 520
15.6" LED Full HD (1920 x 1080) 16:9
8 GB DDR4
1 TB HD (5400 RPM)

I already reinstalled the game and I tried all the steps but none of them solved the issue. I play other games and this only happens on R6 - Siege.

Hey there Shifterdome,

Thanks for sharing your specs.

After doing a little research and comparison of your Intel graphics vs our suggested ... Read more

Originally Posted by Strootle.
So I was doing my usual day of siege ranked, had played a few games. When I logged on I received 25 elo from cheaters. After playing a few games and winning I was gold 1 and 2 games off platium (I'm getting around 20-25 elo a game btw), mid game I checked R6 Tab and realised I was no longer G1 but G2 and saw I lost a whole 100 mmr, after the game I got no notification of losing elo by playing with cheaters so I was confused and as anyone would be, quite annoyed. Anyone else had this problem?

Hello there Strootle!

It does appear the lost MMR was due to a rollback as a result of players from a match you were in being penalized for cheating, etc... Read more

Originally Posted by Obi1oUchiha
So hi I'm Amine the owner of my 4years level 296 account 'Obi1oUchiha' back in june 12 i contacted the support for a name change i talked with a support member in live chat we tried multiple names that was already taken and we finished by setting my username to 'obi1o' after 12hours of playing i got permanently banned by fairfight for cheating. Before you ask if i used something i didn't cheat or use macro i played the game since operation dust line i have charm and skin of it. So after i got banned i was super tired that i thought it's only temporary ban i turned off my pc and slept. At 4pm i turned my pc on and i found that I'm banned. Like everyone i opened a ticket and talked nicely with support and they replied that they confirm breach of code...

Read more

Originally Posted by Crazytown9736
Is there somewhere to report a player for using MnK on console if I have video proof and even hand cam of the player?

Hey there Crazytown,

I appreciate you’re eager to know Ubisoft’s stance on console players using Keyboard and Mouse in-game.

This is a complex topic involving hardware, live services, and security.

We are working to deliver a global and reliable solution for detection but do not have more info yet as investigations are ongoing.

Sorry for any inconvenience.

Hey there!

Thanks for reporting this to us.

The team are currently investigating issues regarding some of the in-game sounds.

Could you please provide some further details by answering the below questions?

- Which map(s) have you noticed are affected by this?
- Are you running on a wired of Wi-Fi connection?
- Do you notice this in live gameplay, replay cameras or both?
- Do you notice any further strange game behavior before the sound issues start?

We can then pass this onto the team for their investigation.

Thank you!