Rainbow Six Siege Dev Tracker

Hello there Cygenta!

I'm sorry to hear you're having issues.

We have a list of troubleshooting steps available here, give them a go and see if they resolve your issue.

As you've changed from an AMD to Nvidia GPU, I'd also ensure that all drivers / programs associated with your previous RX 580 in case there's any conflicts.

If you're still having issues after attempting the above, please contact us via our ... Read more

Originally Posted by DJCarR0T
[IMG]file:///Users/TimothyYoung/Downloads/2020-07-15_125006.pdf [/IMG]

I apologize if the image is blurry. Please let me know if you need anything elese from me. Thank you so much for your help!

Hey DJCarR0T!

I'm afraid we cannot follow the file string to view your image.

You are able to attach images to Forum posts, if you can upload your image to here we can then take a closer look and unlock the Challenge when we can confirm all requirements have been met.

Thank you!

Originally Posted by DJCarR0T
I have completed all the situations with three stars, but have not obtained the rewards from the achievement. Please let me know if there is any solution to this problem.
Thanks!

Hello

I found your support thread and merged you into this one.

Please follow the same steps mentioned above!

Originally Posted by BlunT.RazoR
even after completing every situation, the club achievement "blacker than black" doesn't show as completed and i did not receive the reward

Hey!

We can help you with this. Would it be possible to provide an image showing you have completed all Situations? Ideally we also need to see your username, perhaps with the Uplay overlay open.

Once we have the image, we can unlock the Challenge for you.

Thanks!

Hey there GibbsEU!

Sorry to hear you're having issues.

Assuming you've already attempted all troubleshooting listed here, would it be possible for you to also run a Trace Route to "216.98.55.85" and post an image of the results here?

This allows us to ensure you don't have a double NAT configuration as t... Read more

Originally Posted by Explorador_X
Im having troble installing the game, the ps4 desent recognised the r6 cd.

Hey! We can help you with this.

Before I am able to offer suggestions, I will need a bit more information.

Can you please explain a bit more in-depth? What happens when you try to install the game using a disc?

If the disc is not recognised you could try another PlayStation profile, however I believe the disc is likely damaged.

Do your best to provide more information and we'll help you out!

Originally Posted by Shifterdome
Anyone knows how to fix this? It started a few days ago, sometimes a place in the map just gets distorted with this polygons. I already tried to check files integrity on Steam and still persists. https://ibb.co/rtB9T7d https://uploaddeimagens.com.br/imagens/tgn3zqg...

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Originally Posted by Abhinav20022014
I have done all of these things after contacting ubisoft support. They told me to contact playstation support and playstation tells me its an ubisoft problem because all my other games work fine. I have had this for more than 24 hours and i cant play ranked which is stopping my whole squad. Please someone help

Hey! I'm sorry this issue has been affecting you, I will help in any way I can.

Do you perhaps have another PlayStation profile? If so, can you please test that profile to see if your issue only affects one of them?

If the issue seems to be profile-specific, I recommend deleting your save file both locally and in your P... Read more

Hello fr3stil3r!

Sorry to hear you're also having issues.

Have you also attempted the troubleshooting steps linked above?

Can you also please confirm your region and which headset you're using / how it's connected to your PC?

Thank you!

Originally Posted by intelntl
Hello, im from South Spain, Andalusia. I usually play in West Europe. But ping to all servers are getting higher.

Like 3 or 4 months ago I used to have 35 - 36 ms on EU WEST.
Yesterday and since these 3 month I jumped to 50 - 53 ms on EU WEST as well.
Today I have from 67 to 70 ms....

I speaked to my ISP (Yoigo Spain, Masmovil group) and they say that connection is okay and that they can not help me further... Im feeling so bad cos I spent a lot of money on this game and I have the feeling that the service is getting worse...

Fellow Spaniard, have you felt an increase on ping? Fellow Europeans, how is your ping doing?

This is also my TRACERT to the EU WEST server I did today compared with yesterday...

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Originally Posted by BlackPhoeniX..
No there is no another router in my house. Sir, in my country the all ISPs are using CGNAT. I mean IP pool systeam. So my IP is different in router interface and in https://www.whatismyip.com/ . But before the new season I don't have any problem about ping. When you brough...

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Originally Posted by AutumnLemon
Hello, I am a player located in Hong Kong. I have recently came back to the game, only to find that my ping is over 200 despite connecting to the Hong Kong server, while normally it should be around 9-40. My internet speed is at 70-80 Mbps, and other games also show no connection issues. Ping testing sites also have a result of lower than 50 ping on the Hong Kong server, Japan server and the Singapore server, but ingame all servers have over 200 ping. I did restart my router and stop other running applications but the problem still persists. Is there a way to fix this?

Hey AutumnLemon!

I've merged your thread with this one as you're experie... Read more

Originally Posted by HuginH
I start the game via steam or uplay, but it does not appear to me that opened, when I open the task manager it is open but on my screen there is nothing, and I already checked the integrity of the files on steam on uplay for me no have that option and I know how to do it. Please help me

Hello!

Just to clarify, can you please confirm if you also have BitDefender installed? If so, please check the suggestions above to see if they help you.

For general crashing issues, the following support article should help you: ... Read more

Originally Posted by Rogziel.
Thanks for the reply but can you please elaborate this port forward configuration you're saying? Sorry I'm not that tech-savvy

Hey! Yes, I can certainly try to help you with this.

First of all, here is the support article for Rainbow Six Siege PC connectivity troubleshooting: ... Read more

Originally Posted by Pathogens11
Thank you for getting in touch. Consulate seems to be the primary one, though Chalet has done it as well.

I appreciate you letting us know, we will make sure to monitor this.

The playlists often change which maps are available to play, however you should see a lot of variety.

If it still seems to happen, please let us know and which gamemode you are trying to play (Quick Match, Ranked etc.)

I hope you're enjoying the game!

Hello! I will do my best to answer you both fully.

Originally Posted by BepusGaming-_-
Can I just get the skins and the renown in my account or am I just the unluckiest Guy on Earth

I can see this is a duplicate of another thread, where I have given an answer.

Please refer here: ... Read more

Originally Posted by kizzanjack
I am getting the error code 6-0X00001000 on Rainbow Six Siege I have looked online and tried the fixes you have suggested and I have had no luck. The game loads fine but when I start searching for a game its tries to find a game then shows up the error message. Also, if I am in a party and they try and search, the error message is displayed and I am kicked from the party.

Hey!

I'm sorry to hear you're experiencing connectivity issues, we can help you investigate this.

To start with, can you please confirm what troubleshooting steps you have tried? The following support article is where we usually begin: ... Read more

Hello!

I'm not quite sure why the thread was moved, perhaps it wasn't in the best sub forum.

This certainly does sound like suspicious behaviour and I'm sorry you witnessed this in-game.

If it ever happens again, please contact us directly with a short recording of the match behaviour. We can review it and forward it to the Rainbow Six Siege team!

All the best!

Originally Posted by l98a1
This fixed it for me. I was able to link the Xbox and Ubisoft accounts and my son is now a happy gamer. Thank you so much, especially for such a prompt reply and solution.

Hello!

That is great news! Thank you for the kind words and acknowledging that this worked for you.

I wish you all the best and I hope your son has a great time

Originally Posted by Zwifty_
Will this work with moving it form UPlay to steam?

Hey!

From what I understand, this should also work from Uplay to Steam!