Rainbow Six Siege Dev Tracker

Originally Posted by Kgss.
https://youtu.be/2SaOEVmFeZo

Hello!

Thank you for linking that video, it's appreciated!

Could you please give the ... Read more

Originally Posted by Explorador_X
Hello tanks for ansering

Wen i insert the cd into the console sometimes it dosent recognised the cd, i can hear the console tring to read the cd but wen its done an image of a white cd apears in the screen, i try several times but its the same.
Ive had this cd for several years and the problem is very common. The problem is only whit this cd.

Hey there!

How is the quality of the disc? Is it free from any scuffs or scratches?

I'd perhaps suggest cleaning the disc with a cloth or suitable wipe to ensure it's clean before trying again.

Are you also able to try the disc on another PS4 system? If the is... Read more

Originally Posted by JaSVIII
The Steam account associated with the uplay has been hacked. I have deleted the link to the Steam account, how can I link to my new Steam account please help?

Hey there JaSVIII!

I'm very sorry to hear about your Steam account.

We have a guide on Linking accounts, including Steam ... Read more

Originally Posted by DesitituteCrab
i7-9700
16gb ram
2070 super
installed on SSD


Ive tried default graphics settings, defaults to ultra settings. Crashes.
Ive tried medium settings, Crashes
Low settings, crashes.

Its not giving me an error code, games closes and i immediately get a " Send crash report to ubisoft"

Looks to be some kind of Driver issue, however my drivers are up to date.

Hello there!

Sorry to hear you're having issues.

We have some further steps to try ... Read more

Originally Posted by MaruTaun
Hi, in rainbow six my microphone isn't working but it does work in discord. Also i see my name when i try to use mic but nobody hears me or sees the name. If somebody knows what's wrong then please help me

Hey there MaruTaun!

I'm sorry to hear you're having issues!

The team are currently looking into some issues regarding this, however we still have some troubleshooting steps for you to try ... Read more

Originally Posted by IBriareos
Hi,

ich habe schon seit längerer Zeit starke Fps-Einbrüche. Alle paar Sekunden von ca. 140 auf 60 und wieder zurück. Gleichzeitig höre ich immer nur 1 Sekunde etwas danach 2 Sekunden nichts. Das manchmal das gesamte Spiel. Ich habe keine Ahnung woran das liegt. Da ich sonst nichts anderes zocke, habe ich extra Warzone runtergeladen. Damit hatte ich noch kein derartiges Problem.

Für mich hat sich das erstmal nach Lags angehlrt aber mein Ping geht nur von ca. 20 auf 50. Damit habe ich auch schon ruckelfrei gespielt.

Kann mir da jemand helfen bzw. hat jemand ähnliche Probleme?

Meine Specs:

Ryzen 5 2600

RX 580 8 GB

16 GB 3000 Ram

Vielen Dank schonmal!

Dani...

Read more

Hello there ImTheC4pt4in!

Sorry to hear you're having issues.

Please give the steps in our guide a try.

If you're still having issues, please open a case on our Support Site and send over your system files.

... Read more

Hey there guys!

Thanks for reporting this.

Please make sure to try all of our Connectivity troubleshooting steps here

If those don't resolve the issue, please unlink any unnecessary account from your Ubisoft account.

Otherwise, this issue is still currently under investigation with the team.

I sincerely apologise for any inconvenience ca... Read more

Originally Posted by loving.s
When do i know when my 30 day name change is available?

Hey there loving.s!

There is no way of seeing exactly how long you have left, however if you've recently changed your username and you're unable to do so now, the 30 day period is likely why.

If you believe 30 days has long since passed and you're having issues changing your name, please contact us through or ... Read more

Originally Posted by selector99
Ok, I think it's already happened, sorry for bothering you, you have the Doc set buying the pack + plus, and I only renewed the plus in, although before renewing I got into r6 because I already knew of the existence of that Set, I went where to buy it but it gave me an error if I thought I was buying the plus and they gave it instantly, sorry for the inconvenience, I will be patient next time so that it stops giving me an error, sorry

Hey there selector99!

No need to apologise!

Glad to hear it's since been sorted.

Don't hesitate to let us know if there's anything else we can help with!

Originally Posted by phantomblade789
It’s happening to a friend of mine tried everything

Reinstalling the game
Restarting router
Power cycling the PS4
Deleting save data
Tried almost everything only other thing we haven’t tried is formatting His PS4 which he refused to do

Another thing is usually it says creating squad when you start the game for him it says leaving squad and then when he tries to start any match it says validating multiplayer privileges and then nothing

Hey there phantomblade!

Have you attempted any connectivity troubleshooting with them to see if this resolves it for them?

You can find the steps ... Read more

sfkhfssfd: Hi there, sfkhfssfd! You will be able to change your username for your account on: July 31, 2020

Originally Posted by Kgss.
When I click on walk in silence, my character is stuck and does not move, I tried to change the key and it didn't work

Hey there Kgss!

Thanks for translating.

Just to confirm, when attempting to walk silently your character becomes locked in place and you can't move?

Would it be at all possible to provide a link to a video of this so we can take a closer look?

Thank you!

Originally Posted by l98a1
Yes! Thank you so much. This has worked for us and my son is now playing siege with his mates.

Brilliant news, I'm very happy for your son

All the best to you and your family!

Hello everyone!

From your descriptions it seems as though it is the linking stage we are having issues with. If we can get round that, you should be able to play.

I have a trick that will hopefully help for you all -

1. Go to the Ubisoft Club website: https://club.ubisoft.com/ and make sure you're signed out
2. Click to Sign in
3. Select the Xbox icon and sign in with your Xbox account details

If your Xbox account is already linked to a Ubisoft account, it will sign you in without issues. If not, it will ask you which Ubisoft account you would like to link it to.

I hope that helps but let me know ... Read more

Hey there cookee,

Is the game installed through Steam instead?

If so, I'd perhaps try clearing your Steam download cache and see if this resolves your issue.

Please let us know if you're still having trouble, thank you!

Hey everyone!

As Boit.Mecklyn mentioned above, a patch was released which resolved the issue.

Here is the patch information: https://www.ubisoft.com/en-gb/game/r...22-patch-notes

Hello Y4MA!

Sorry to hear you're having issues!

Could you please give these browser troubleshooting steps a try?

I've checked this myself and found opening in an incognito window appears to work fine.

Let us know if you're still having trouble!

Hey there!

Sorry to hear you're having issues.

Please give the following steps a try to hopefully resolve the issue.

If you're still having trouble, please let us know.

You can also ... Read more

Hey there VerbalMoon!

This issue is typically caused when the Ubisoft account you originally used to activate the game, is different to the one you're currently trying to sign in with.

Are you aware of any other email address you may have registered a Ubisoft account with? If so, I'd advise giving those a try.

If you're having trouble, please contact us via our Support Site or ... Read more