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19 Nov

Crystal Rift Strange Wormhole Bug

Comment
    AndrewT on Support Forums - Thread - Direct
Did you mean to post this in the Bug Reports forum, perhaps?  

18 Nov

The game lags with a powerful PC

Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders - In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

Unload GeForce Experience if running.

THEN Right-click on stellaris.exe, properties, compatibility. Tick "disable fullscreen optimizations" untick every other box in that dialo... Read more

DLC won't work ingame despite owning for a long time - my plantoid races now disabled etc

Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.

Good luck1  

The game works perfectly until a certain date arrives.

Comment
    AndrewT on Support Forums - Thread - Direct
From your description this can really only be a game bug I'm afraid, so we can't fix it here for you.

Make a new thread in Bug Reports and attach the problem save there. Then put it aside and try it again as you see new patches come down.

Sorry for that problem!  

The latest PDX launcher for Stellaris crashes on startup.

Comment
    AndrewT on Support Forums - Thread - Direct
Please try this:

- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users/{userName}/AppData/Local/Programs/Paradox Interactive/
- C:/users/{userName}/AppData/Local/Paradox Interactive/
- C:/users/{userName}/AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- exit the Steam app entirely
- run steam.exe as the Windows Admin user
- run the game from the PLAY button in Steam
OR
- exit the Epic app entirely
- run EpicGamesLauncher.exe as the Windows Admin user
- run the game from the Epic client

IF that doesn't help, in this folder are some .log files:
C:/users/{userName}/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.
To see the AppData fold... Read more

17 Nov

where is the bugreport thread? shipkost bonuses dont appy

Comment
    PDX_ladydzra on Steam Forums - Thread - Direct
You can find the bug report forums here: https://forum.paradoxplaza.com/forum/forums/stellaris-bug-reports.941/

Thanks!

Astral Planes Ownership Hotfix Released - checksum (462c)

Post


Hello Stellaris Community,

Shortly after the release of Astral Planes yesterday, we began receiving reports of players being unable to verify ownership of the new DLC. These reports began as a sporadic issue that gradually worsened as the time passed since release. About an hour after release, the Dev Team identified a configuration issue with the Astral Planes DLC and put together a new build that we believed would resolve this issue for players.

Unfortunately, while this build resolved the DLC Ownership issue for the vast majority of players, there were some players that this fix did not work for, with a higher proportion of those players being Linux and MacOS users. The Stellaris team has spent today digging into the DLC Ownership issue, and working on potential solutions.

We believe that we have now found the root cause of the DLC Ow... Read more

Astral Planes Ownership Hotfix Released - checksum (462c)

Post
    /u/ on Steam - Thread - Direct
A lil somethin somethin: You can find the details for this event on the announcement page here.

16 Nov

[Linux] Astral Rifts content unavailable. (3.10 462c)

Comment
    AndrewT on Support Forums - Thread - Direct
This is a current bug I'm afraid - it's not yet clear whether it is with the game, DLC or Steam. Affected users tell us that running a Steam Verify operation will fix it for the next time you play the game, but needs to be done again after each play session.

Valve and Paradox will be working on this again Friday their time.

Sorry about that!  

PINNED: Trouble verifying Astral Planes DLC? Try this fix!

Comment
    PDX_ladydzra on Steam Forums - Thread - Direct
Originally posted by TeamLoad:
Originally posted by PDX_ladydzra: Have you tried using the beta version of the launcher as I suggested?
Yep

Ugh, that's disappointing! I don't have any additional steps you can try, but I'll let our team know. Thanks for your patience!

PINNED: Trouble verifying Astral Planes DLC? Try this fix!

Comment
    PDX_ladydzra on Steam Forums - Thread - Direct
Originally posted by TeamLoad: But I already did it...
Have you tried using the beta version of the launcher as I suggested?

PINNED: Trouble verifying Astral Planes DLC? Try this fix!

Comment
    PDX_ladydzra on Steam Forums - Thread - Direct
Originally posted by TeamLoad: It doesn’t work, as I already said in the comments under the news about the release of the DLC, it’s not displayed for me only in the game, that is, in the launcher everything is displayed for me that was purchased and installed, as well as turned on.

I have personally worked to troubleshoot this issue, so I know what you're seeing, alas. Please Verify your game files in Steam (right click Stellaris in your library -> Properties - Installed Files -> Verify), then exit Steam, and run Steam as an administrator.

Verifying the files will re-sync with the latest version of the game, and should resolve the issue. If it does not, you can try running the Launcher's beta version (Under Launch... Read more

PINNED: Trouble verifying Astral Planes DLC? Try this fix!

Comment
    PDX_ladydzra on Steam Forums - Thread - Direct
Originally posted by whereisscott: Yeah, there's no option to "run as admin" when you right click on programs with a Mac. It's just not there in the dropdown menu. From what I understand, if you're the only user on a Mac, you're automatically the Admin and programs automatically run at that permission level (but let me know if I'm getting this wrong).

Running a File as Administrator on Mac:
Locate the file you want to run as an administrator.
Hold down the "Control" key on your keyboard and click on the file.
From the context menu, select "Open" while still holding down the "Control" key.
If prompted, enter your administrator credentials.

PINNED: Trouble verifying Astral Planes DLC? Try this fix!

Comment
    PDX_ladydzra on Steam Forums - Thread - Direct
Originally posted by whereisscott: I'm the only user on my Mac, so I'm already the Admin (sorry, didn't make it clear I was on a Mac). Confirmed in the Permission for Steam that this is being run with full read/write permissions.

I'm not sure if it's the same for Mac as on a Windows machine, but even though I'm the admin/only user on my machine, I still need to do the "run as admin" thing for certain actions (some unrelated to gaming). Can you try it and let me know?

3.10 patch removed 3.9.2 beta

Comment
    PDX_ladydzra on Steam Forums - Thread - Direct
This is normal. We keep only one rollback branch in the 3.9.X series.

PINNED: Trouble verifying Astral Planes DLC? Try this fix!

Comment
    PDX_ladydzra on Steam Forums - Thread - Direct
Originally posted by whereisscott: It was running fine for me until the hotfix that just was issued. Now it's saying the DLC is missing and I can't open my savegame file. I've verified the game, but the issue is persisting.

After verifying the files, can you please right-click Steam and run as administrator, and let me know if that resolves your issue?

PINNED: Trouble verifying Astral Planes DLC? Try this fix!

Post
    /u/ on Steam Forums - Thread - Direct
We just deployed a fix for the ownership verification for Astral Planes. If you had those issues, we ask you to verify Stellaris Game files.

In order to do so, right click on Stellaris on your library, then Properties, Local Files and Verify Game Files.

Additionally, there are another couple of steps you can take:

-- Right click Steam, click "Run as Administrator", check the DLC ownership through the game.
-- (In Windows) Go to Add/Remove Programs, and uninstall Paradox Launcher V2, then relaunch the game through Steam.

We want to thank all the affected players for their reports, in particular those who helped us troubleshooting the issue on Discord. If you continue having issues, please let us know!

"you don't own this dlc" [astral planes]

Comment
    pdx_eladrin on Steam Forums - Thread - Direct
Are you able to start a new game, and if so, is the Riftworld origin available to select?

Thanks for the assistance.

Edit: Looks like everything's working now, so, uh, never mind! Have fun!

Additional content says own dlc- species creator says do not own dlc

Comment
    PDX_ladydzra on Steam Forums - Thread - Direct
Our team says that the launcher may be taking some time to update -- as long as your "additional content" page has updated and shows ownership of Astral Planes, you will have access to the new DLC.

We were unable to verify ownership of this dlc

Comment
    PDX_ladydzra on Steam Forums - Thread - Direct
Originally posted by Lucullo: I too have this problem. I verified the files and restarted Steam a couple of times but it is still there.
However, the "unable to verify ownership" flag appears only in the launcher (DLC tab) while the "addtional content" page says "owned".
I've not yet tried playing.

Our team says that the launcher may be a little wonky, but as long as the "additional content" page has updated, you will have access to the new DLC.



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