Star Wars: Galaxy of Heroes

Star Wars: Galaxy of Heroes Dev Tracker




22 Nov

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    EA_Lanna on Forums - Thread - Direct

Hi @rvdbandit,

 

I'm sorry to hear it went down like that. That doesn't sound like a good experience at all...mixed messages coming through there. Unfortunately, you'll need to stick with them. They are the only channel that can help with missing content.

 

If you've been in touch with them already, you should have a case number that links to your account. Grab that number, along with your ...

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    EA_Lanna on Forums - Thread - Direct

Hi @rvdbandit

 

Ah I see. You're on the right board already! If you're missing mods, please get in touch with the EA Help Support team. They should be able to restore your mods. This guide will share how to contact them for SWGOH cases: 

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29 Oct

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    EA_Lanna on Forums - Thread - Direct
Hi @mightysack,

It sounds like your account was originally set-up with a date-of-birth that'd make it a child account.

Legally, child accounts have to have restrictions in place to protect children while they are online, such as disabling chat options. Because of these laws, the support team cannot adjust the Date of Birth lightly. They need to ensure the account owner is the age they claim to be before they can make any changes to the Date of Birth registered to the child account.

If you've entered the wrong Date of Birth and need it changed, then you'd need to work with the support team and supply what they need to m... Read more

08 Sep

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    EA_Lanna on Forums - Thread - Direct

Hi @sss123212

 

We're unable to help with account issues from the forums but the support team may be able to help more. They'll take a look into this and let you know what can be done from there. Please use these steps to start up a case with the live support team: 

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10 Aug

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    EA_Lanna on Forums - Thread - Direct

Hi @redli0nswift,

 

I've split your post into it's own thread to limit derailing the other discussion. I'm sorry if the support agent told you that posting on Answers HQ is the same as opening up a support ticket. That support agent was misinformed. 

 

Answers HQ is a player he...

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19 Jul

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PrussianGeneral;c-2372992
How is Greedo not in the Hutt cartel? He literally tried to make Han Solo get Jabba his credits in the beginning of New Hope
The Dev Insights mentions the full list of tags (which includes Greedo): Boba Fett, Embo, Cad Bane, Greedo, Gamorrean Guard, Mob Enforcer

30 Mar

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KNOWN ISSUES
[list]
[*] GENERAL - The new Omicron character badge is not displaying the number of Omicrons on a character
[*] GENERAL - Missing some descriptions for Grand Arena Defenses and Fleet Prebattle screens
[*] GENERAL - Salvager is missing recipes for Gear
[*] EVENT - Required Ships for Jedi Knight Luke's event are not available
[*] UNIT - Missing texture for one of Iden Versio's abilities
[/list]

General Known Issues can be found on the Development Tracker ... Read more

29 Mar

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Game servers are now back online!
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Servers are now down for maintenance

23 Mar

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Mbaren

@CG_SBCrumb_MINI, the text for his lead includes a "While in Territory Wars" section, which I'm assuming is supposed to be an omicron, but that indicator is missing. Also, I'm guessing there's probably a missing mention of his zeta that should be in his lead too.



Added those in. The Zeta was in there after FINAL TEXT but the Omicron call out was missing. Thanks for the catch
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Hi @Kazhiell For missing rewards please reach out to our support team and they can take a further look into this. 

 

Illium.png... Read more

16 Mar

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De4thWatch125

in which order does the call to assist an TM swap work?
If Windu calls Grandmaster Yoda to assist on a target that has shatterpoint and is above 50% health Yoda gains 40% TM and swaps his TM with Mace. But does Yoda gain the TM and then swaps it with Mace or does he swap with Mace and then gain an additional 40%?

Hopefully y'all can understand what I mean



TM swap happens before assist call

15 Mar

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TargetEadu

@CG_Doja_Fett_MINI , do you know if Resilient Defense can be Dispelled/Prevented? It doesn’t say anywhere.



Per the designer: "It can be dispelled / prevented"
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SemiGod

Now we just need y’all to release his counter,

Darth Windowious



LOL

04 Mar

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I've been poking around about the drop rates and I'm looking into it. I likely won't have much more on this until next week, so please bear w me!

02 Mar

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Here's what I got as a response:


17 Feb

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CG_Doja_Fett_MINI

If anyone experiencing this issue is willing to provide their ally code, that would be helpful for our investigation.



Thanks to those of you who provided a code
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Talifer

259354416



Thanks!
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Lumiya

CG_Doja_Fett_MINI

If anyone experiencing this issue is willing to provide their ally code, that would be helpful for our investigation.



I already solved it but in case you still need it @CG_Doja_Fett_MINI
532-999-778



Thank you!
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If anyone experiencing this issue is willing to provide their ally code, that would be helpful for our investigation.