Star Wars: Galaxy of Heroes

Star Wars: Galaxy of Heroes Dev Tracker




26 Sep

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @5t9pvrusv3a8,

 

Please get in touch with our support team for more help with renaming the guild.  

 

The best way to contact us is by creating an in-game ticket. This sends us through details about the account and means our support team can help them out faster.

 

...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @TemiNaiken

 

If you're looking to promote a new Guild Leader from among your Officers as your current GL is inactive, have the Officer reach out to the support team. 

 

The best way to contact us is by creating an in-game ticket. This sends us through details about the account...

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01 Sep

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @t7vdtp6vbb1y

 

I understand where you're coming from on that. 

 

In terms of our store, I took a look to see what I could find on this for you. SWGOH shared this about the store currencies in the blog '...

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31 Aug

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Spirulina999,

 

I've checked out our bug report board and the developer's tracker to see if there were any updates on this I could share with you, but I couldn't spot this listed as a bug anywhere. As a result. I'm wondering, how did you get on with this? Has it since been sorted?

 

If not, could you...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @willyswim

 

That error message tends to crop up for a few reasons:

  1. New EA Account: The EA Account is newly created and has not fully completed the set-up process. 
  2. SWGOH Account isn’t connected to the EA account: If step one wasn’t completed, you’ll ...
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14 Aug

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @emperormdx

 

Thanks for reaching out and I'm sorry to hear your disappointment with the Leviathan content. Bugs aren't fun for anyone, and obviously they aren't what we want our fans to experience so we do try to deal with them asap but it's not always a simple or straightforward process. Nevertheless, I get how it can be frustrating dealing with them in-game and affects the fun and enjoyment you'd get out of your game. 

 

I appreciate the time you took to pop down your experience with this. If you'd like to share this feedback on our ...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @romenskiyaa

 

Thanks for reaching out on this. I've taken a look and spotted this on the dev tracker >> here <<. The status on that ...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @smokeythecat6

 

Those are all really good questions. I don't have the answers for them at the moment but I'd assume more information will be released in future updates about the new Raid.

 

The Dev team update the ...

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13 Jul

Comment
    EA_Barry on Forums - Thread - Direct

@LowKal74 

 

Check the following link for info on changing your account details: 

 

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

 

Thanks.

barry.png... Read more

22 Jun

Comment
    EA_Lanna on Forums - Thread - Direct
Hi @lalosieg,

As long as Sion and Nihilus are present in the battle, you won't be able to land any damage on Traya. You'd need to defeat Sion and Nihilus and afterwards reduce Traya's protection to be able to damage her health.

- EA_Lanna
Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' help...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @a7qmtkxt10no

 

The restore purchases option doesn't undo a purchase. It's there to help push content through if the content got stuck/didn't deliver after making a purchase. 

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players ar...

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14 Jun

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @jhnfjk2ll476

 

I'm sorry to hear that. You're right, you'll need the support team to get help with the guild rename. Let's see...If this is still an issue for you, please grab your Player ID & ...

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01 Jun

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Durumana

 

I'm sorry, I don't have an answer for that. If you'd like to give feedback on the feats though, I'd recommend creating a thread ...

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03 May

Comment
    EA_Mari on Forums - Thread - Direct

@cacary Happy to help Wink Have fun!



Mari.png


26 Apr

Comment
    EA_Mari on Forums - Thread - Direct

Howdy @cacary ,

 

First of all, apologies for the late response and thanks for creating this thread. I'm afraid the board you've shared this on is supported in Portuguese, so this won't get much response if it remains there. Please ensure your posts and threads are shared in the language of the board you're posting on ^^ 


I'm going to pop this on over to the English boards. Standard smile 


 

... Read more

19 Apr

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @BlitzkriegArmada

 

If it helps address your scepticism about needing to adjust for DST, please look at the timestamps besides the creation of these threads on the topic: 

  1. The Road Ahead: 11/09/2018 and ...
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16 Apr

Comment

Hey @n9voll5fh3zg,

 

We currently support the following languages here on AHQ: 

 

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04 Apr

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @BlitzkriegArmada

 

This isn't a new occurrence. It happens twice a year, every year in-game. Daylight savings time (DST) will mean the times in-game are going to go forward an hour or back an hour depending. As the company is based in America, when DST happens over there, the time change comes into effect in-game for everyone. It can catch you by surprise if you're not keeping an eye out for the change. 

 

If you'd need to update your payout time, this guide will share how: Change your reward payout ti...

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26 Jan

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Rice9817

 

Thanks for sharing. There is a SWGOH board set-up on the over on the SWGOH Forums for feedback that would be great for this and the Studio team do monitor those boards too.

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06 Dec

Comment
Units used in Operations[/b]
Operations function the same as Platoons and Squadrons, but may contain a mix of Characters and Ships instead of only including one or the other. Rise of the Empire is Territory Battles but on a grand scale and includes many different types of characters, including Galactic Legends and Conquest units. Guilds that are at the level needed to compete in Rise of the Empire are well prepared to fill these Operations with some careful forethought and planning.

These are static Operations and should remain the same mix of units in the same quantities and spots for the foreseeable future, so your guild will have targets to aim for to make sure they can fill out the Operations every time they play Rise of the Empire.

Coruscant:
[spoiler]

[/spoiler]

Corellia:
[spoiler]
...
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