The Division 2 Dev Tracker

Since your issues are persisting following the troubleshooting you did, I would suggest you contact support and in a ticket attach your system-files (DxDiag & MSinfo) so they can have a closer look at what might be causing the issues. Include a screenshot of your port forwarding settings as completed in the post you linked as well, so they can mak... Read more

Go into global settings from the map, and you can reset all the Control Points

Originally Posted by ElBiggus
Map > Options > Reset Control Points.


(Mods, for the fiftieth time of asking, CAN YOU MAKE THIS A STICKY, and maybe ask someone in the UI/UX team to make it more clear in game that this is what needs doing; every blinkin' manhunt this pops up time and time again!)

I've made sure to forward feedback that this can be made a little clearer ... Read more

Hey smonk34,

I'm sorry that you are missing items. If you could please explain specifically what happened and which items you are missing, we can look in to it further.

I've removed the last part of your post because frankly, it was off-topic and not very pleasant. I know this issue is annoying for you, but we are here to help - just please be aware that you are posting in a public forum, and there's no need for the insults.

Hey there!

Thanks for the report and video. I have forwarded this thread and your video to the developers. I appreciate the way you reported this, very easy to understand!

Hey there!

I'm really sorry that you are encountering these errors so much - I know there's nothing more annoying than being disconnected, especially during a raid.

That said, we do have a great FAQ which should prevent this from happening in the future. Please give it a go, and let us know if the issue persists.

Hey LemanRuss6, welcome to the forums!

Thanks for the video and report. Has this happened since, and are you able to reproduce it? Regardless, I will relay this to the devs for investigation.

Hey relisel

Thanks for the report and video, very strange. I'll forward this to the devs for investigation. Has it happened since, and are you able to reproduce it? Don't worry if not!

Hey Umka7.62!

I can see that we have replied to your case - I'm sorry that the steps provided did not fix this issue. The developers are aware of this issue and are looking in to it. Any updates will be posted in this forum.

Hey Baba_Yaga89!

The team have no news regarding bringing back older rewards, however if this changes they will be sure to let you guys know. Thanks for your feedback!

Originally Posted by enkor55
My apparel event have a bug. The game tells me that already won all keys and mask and don't give any one to me, i can't even acess to the clothes in the section apparel.

Hey there!

Is this as part of the Phoenix Down event?

We are aware of an issue where players are told they've received keys when they haven't however this should be UI only.

You should still be getting the keys at each of the 4 levels.

If this doesn't sound like your issue, if you could provide screenshots so we can investigate further it would be appreciated!

Thank you!

Originally Posted by ANTiscreed
Hello. The new shirt (agent Sutton jacket) in the game has a visual bug (a texture with a purple glow appears under the character).

Hey there!

Thanks for letting us know.

Would you be able to provide a screenshot from the game showing this?

Much appreciated!

Hey guys,

Those of you experiencing this, any footage from the game showing this bug in action would be greatly appreciated to assist with the investigation.

Much appreciated!

Originally Posted by evanrule
It won't let me buy keys even though I have premium credits. Its also blank out not even letting me go back, I have to switch tabs in order to get out of the menu. Please help me resolve this issue

Hey evanrule,

I'm sorry to hear you're having issues.

Please give these troubleshooting steps a try to see if ... Read more

Originally Posted by Abaadi9
HEY GUYS
I am a pc player and my friend is console player so i cant find him in social and i already accept him as a friend on ubisoft club
how we can play together?

for your knowledge: we are level 2

Hello Abaadi9,

SuspiciousPixel is indeed correct, crossplay is not currently a feature between PC and consoles.

Sorry for any inconvenience.

Originally Posted by Itz....Truffles
Can I have my EMP Sticky back please, was unlocked after completing last season and has now be removed from inventory.

Hello there,

Sorry for the delay in getting to your post.

Do you have any in-game evidence showing that the item was available in your inventory before this? Ideally something with your username visible.

If you could also let us know, if you recall, what you were doing in the lead up to the item disappearing?

Had you just completed a message or notice anything behaving strangely?

Thank you!

Originally Posted by G00Dnight242
I want to buy a DIVISION 2 .
but I don't know because he writes : Seems this is not the store dedicated to your country. Not available for purchase due to geographical restrictions. This/these items may be available in your store.

Hey there!

Which region of the store are you currently using?

Have you tried the international store available at; https://store.ubi.com/ie

If this also doesn't w... Read more

Originally Posted by XanadarEU
I have all the mats, the exotic is in my inventory, not marked as favourite, not part of a loadout, doesnt have mods in it. Im season lvl 100, I bought the blueprints. I was even able to recalibrate them last week but at some point it stopped working and just says 'Blueprint Item Requirement not met'. It says this for aaaaalllll of my exotics now so cant recal any of them anymore...

Hello there!

Just to ensure you're not missing any steps, please check the guide on how to do this ... Read more

Originally Posted by Alex_1265
In all my character i got SHD project for the first time then i donated after that those projects are not appearing for me,request team to check this bug i am losing lot of exotics if this is not fixed

Hello Alex,

Sorry to hear you're having issues.

Please give the steps in our guide a try and let us know if t... Read more

Originally Posted by Wyvern055
Raid completion time doesn't appear on the leaderboard.

I can show my clear count, but not clear time

Hey there Wyvern055!

Thanks for reporting this!

The issue is currently under investigation, please keep watch on official channels and the forums for updates!

Sorry for any inconvenience.

Originally Posted by T.H.U.D.D.
Get behind cover, hit RB to deploy turret and instead I blind fire and alert every enemy to my presence. Element of surprise lost. Can we sort this out, Ubi/Massive?

Hey there!

Is it at all possible to get a video clip showing this happening in-game?

Much appreciated!