devtrackers.gg
Please do something with the sound in game it messed up so bad sometimes
We don't have a fix for the sound issues yet but it's our highest priority right now, together with the hit registration issue.
Please do something with the sound in game it messed up so bad sometimes
We don't have a fix for the sound issues yet but it's our highest priority right now, together with the hit registration issue.
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I aksed for videos before TU5 from Simon-says-what because he claimed that it's the same issue. We are very well aware that the bullet registration right now is a big issue for some players. We will likely not need further videos as we're now looking into the specific player accounts and their connection to our servers and other data.
Sorry if that wasn't clear. We know there's an issue now but we think that what Simon-says-what is talking about is a different issue that appeared before TU5 and has since been improved (read: not completely fixed). But there was the notion that it is the same issue, which from the videos doesn't look to be the case.
Thanks for reaching out.
/u/ChrisGansler Great community involvement you've got there. You are the perfect example of how NOT to interact with your CUSTOMERS.
I didn't have too strong of an opinion of how Massive was handling things, but after reading your continued lame passive agressive comments towards a customer, I can firmly say that you are a failure at interacting with your games player base. Reading your responses is awful.
Thanks for the feedback.
Read moreSee, and this is the perfect example of why communication with a corporate entity is such a fruitless endeavor in most cases.
You ask me to share a video, I comply. Then you pretend to be interested and transparent about an issue but all it took to completely halt the conversation was a single harmless question.
It isn't even a confidential piece of information, at least it doesn't have to be, but you can not even answer what the tick rate of your servers is. Let me guess, your server magicians have come up with some new approach to cut corners on the server costs?
This was a major complaint in TD1 and you promised to improve on that front for TD2.
Have you delivered on that promise? Well, hard to tell as you won't disclose that trivial information. You know pieces of information like that would help a lot to identify this issue or at least ruling out certain things in user tests. But of course giving out this information would also make Massive ...
Sorry for the late reply. I'm unable to spend all day on reddit and sometimes my time just runs out before I can reply to everything.
We haven't discussed the tick rate publicly and I'll need to check if we want to. As it hasn't happened yet, I'd say it's unlikely. We had a pretty good podcast about the online structure in The Division though, if you like to hear about that here.
We also explained how the infrastructure will look like in The Division 2 ...
Read moreRead moreLet's turn this one around for a second: You are not a developer, I am not a developer.
How can you say with absolute confidence that some bullets registering has a different root cause as no bullets registering? Just because the magnitude of the symptom is different, how can you know that this isn't the same root cause? Because on a more general level the symptom is the same actually: Bullets not registering.
You know it's very confusing when you pretend to be interested in videos so you can investigate further, and you previously stated that you guys don't know yet what the issue might be so you have to look at it from several different angles (server, player connection, account, etc.), but at the same time you want to tell me with absolute certainty that this isn't the same issue just because the symptoms are more or less extreme?
Sorry but this doesn't add up from any angle.
Either you know what the issue is, then you can say "Nope, this is n...
So you don't have a video, right. Yes, I'm not a developer but I'm talking to the dev team every day. When they tell me that this issue is something new and we need more details to figure out what's happening then I'm asking the community.
Your assumption that we're doing this to keep people quiet and not asking more questions doesn't make sense to me and our approach doesn't make sense to you. I think that sums up the discussion.
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You're claiming these exist. I'm saying I haven't seen videos from before TU5 that showed entire clips of guns not registering on enemies, specifically not showing any damage numbers on enemies at all.
Read moreSure, how about this video? https://www.youtube.com/watch?v=EZA8R3dlVL8
Was also posted as a thread here if I remember correctly.
that you so vehemently claim exists
You gotta be kidding me. First you blame it on the shooting range, didn't fly. Then on the player connections, and even their accounts, which won't fly either. And now you are acting like this is some sort of conspiracy theory?
This issue is very real, and every Division veteran knows about it. Maybe play the game every once in a while to know what people are talking about. I think that would generally be good advice for the whole team, given how the game has turned out.
I think that describes an agenda pretty well.
If you think calling out lies and excuses is an "agenda" and not just something that any person with a somewhat intact moral compass should be doi...
Then a bunch of PvP clips and single Sniper Shots not hitting.
Here are the current reports, just in case you haven't looked at them.
https://www.reddit.com/r/thedivision...
Read moreWait what? You can get Exotics from loot room yellow crates??? This has to be a oops....
It's intentional.
Read moreI'm just going to pick this up because it's the most glaring try to discredit the dev team. The issue in the shooting range was never this extreme as what we're currently seeing. There were some shots not registering.
And yet, when this issue comes back in more or less extreme forms for almost 4 years it's safe to assume that the root cause here might be similar.
After the lame shooting range excuse people posted all kinds of videos, a lot of them also with full clips not registering, mostly in the DZs, but some also in PVE.
What you are seeing in this clip absolutely isn't a new issue, this has always been around. And the reason why people even noticed this issue in the shooting range is because that's where they decided to test this issue further, after experiencing it during regular gameplay and getting no real acknowledgment from you guys.
And you then just conveniently pretended that this is just an issue in the sho...
After the lame shooting range excuse people posted all kinds of videos, a lot of them also with full clips not registering, mostly in the DZs, but some also in PVE.
Can you show me the videos you're referring to that showed entire clips not registering before TU5? It might be very helpful to identify an underlying cause, that you so vehemently claim exists. We made several changes when the shooting range was brought up and I can't recall seeing videos like we're seeing after TU5.
I am not on an agenda, I'm just calling you out on excuses and issues that never get resolved.
I think that describes an agenda pretty well.
Originally Posted by YggXDIn this case, I would strongly suggest reporting to the support team, providing screenshots of your situation in order to investigate further.
in my case im on my world already and the only recommended mission is capitol building, but it says on pre requisites that i still have a undiscovered mission, but nothing blinks, watched shd already too on whitehouse, roosevelt is done, arena is done, im really confused because i started to see all the nodes with an interrogation too to see if one of them were a mission but no, they werent, and all the bases are at maximum lvl too
Read moreSorry to hear that you feel we're wasting players time.
You don't have to be sorry for my feelings, and noone needs a non-apology like this.
You ARE wasting players' time since you apparently will never get this issue under control.
The shooting range was a separate issue and not related to what we're seeing in this video.
No, the shooting range was just the first attempt at deflecting this issue. Unfortunately players didn't swallow the narrative and kept testing. Once it was proven that this does in fact happen a lot outside of the shooting range we got another non-committal "we'll investigate", followed by weeks of silence.
Only because players keep bringing this issue up you are still dealing with this, it was very obvious that internally you guys were hoping we would just forget about it.
These sort of issues can be caused by a myriad of potential reasons, inc...
No, the shooting range was just the first attempt at deflecting this issue. Unfortunately players didn't swallow the narrative and kept testing. Once it was proven that this does in fact happen a lot outside of the shooting range we got another non-committal "we'll investigate", followed by weeks of silence.
I'm just going to pick this up because it's the most glaring try to discredit the dev team. The issue in the shooting range was never this extreme as what we're currently seeing. There were some shots not registering.
This situation is way worse, the videos show complete LMG magazines not registering on multiple occasions. So no, it's not the same issue. I understand you're unhappy with the game and that the solution for you lies in the game's engine and server setup. But please don't try to push your agenda by highlighting two different issues and making them seem as the same thing.
Not only d...
Read moreCome on, stop wasting everyone's time and hope. This issue exists since the first days of TD1 (yeah, I know, not your fault as you weren't there) and will most likely never be fixed.
First you blamed the shooting range, once that bluff got called you blamed it on the connection of players, now it's apparently the accounts .....and this "blame & investigate" game will go on forever and ever with nothing to show for in the end.
We're closing in on 4 years of a shooter game that doesn't register bullets reliably, and we don't even have a shred of an answer on it.
Sorry to hear that you feel we're wasting players time. We are simply asking for the required information in order to investigate potential underlying causes.
The shooting range was a separate issue and not related to what we're seeing in this video.
These sort of issues can be caused by a myriad of potential reasons, including (but not limited to) the game servers themselves, the players connection or the communication between client and server.
With the account information, we can try and nail down what the cause is and if there's anything we can do to fix the issue from our end.
Hey! We've been gathering user accounts to further look into this. We're currently unable to reproduce this in-house and are therefore looking to get more info from you guys.
Please DM me your user account (platform and Ubisoft) and we'll further investigate this.
