Trackmania

Trackmania Dev Tracker




26 Jun

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @smartman50 ,

Thank you for getting back to us!

Is the menu completely unresponsive?

And could you please also try verifying the game's files as well as confirm your PC specs (GPU, CPU, RAM, OS, Laptop / Desktop)?

If you could also provide any screenshot / video examples of this, it'd also be appreciated so we can better understand the issue.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @chipstm ,

Thank you for getting in touch and reporting this!

Does this happen with certain maps or everything you try?

As this isn't something we've had reported before now, could you first please try verifying the game's files to see if this resolves the issue?

If there's then still no change, could you please please capture and share a video of this so we can take a closer look and...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out and sharing this @ddariq , we appreciate it and I've passed it onto the team as something for them to consider.

If there's anything else you'd like to share, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @thibb__ ,

As below this is being investigated by the game team.

We don't have any further news on this at the moment though I'm afraid.

When we have any updates, we'll let players know here.

Thank you for your understanding and out apologies for the inconvenience caused.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @ddariq ,

Thanks for getting in touch and reporting this as well as sharing your suggestion on an expansion for the tunnel, we'll pass this on!

As for the clipping block, do you find this happens with every block used or only certain ones?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @szn-exe ,

I'm sorry to hear you're having issues with your Club Access.

If you're still having issues and haven't done so already, could you please open a ticket via our Support Site via the link posted by Nacho?

Thank you!


24 Jun

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @littleracer ,

Thanks for getting in touch.

Do you find this is only occurring for the skin here which you've made?

Or is it applying for all / many skins?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @mister_maki ,

This isn't something known to be in the pipeline at the moment, however I'll pass this request on to the team.

If there's anything more we can help with, please let us know!


19 Jun

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @smartman50

You've posted in the  Mario + Rabbids Kingdom Battle forums but marked it as PC, which the game isn't on.

Can you clarify what game you are referring to please?

If you can also provide a screenshot of the problem, that would be great.


17 Jun

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@twixuss Hello there!

Sorry to hear about this graphical issue you've been seeing on some blocks. We appreciate these screenshots showing the exact issue.

Could you tell us what GPU and operating system you're using at the moment, or if you've installed any mods at all?

Would you also be able to let us know if the problem persists after verifying the game's files? This will help ensure none of your game files are missing or corrupt.

Many thanks.

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@maitrehector Hi there.

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you'd prefer to receive support in another language, you're welcome to create a support case on our website -  ...

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Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@kevineeeeee Hello there.

Sorry to hear that you're receiving an error when trying to install Trackmania.

Could you confirm for us if your Ubisoft Connect and the game are installed on the same drive?

We're unable to see the image attached to your post, unfortunately. Would you be able to re-attach this or upload this image to a file sharing site such as Google Drive?

Many thanks.


14 Jun

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @hugowoo ,

Welcome to the forums!

As these are our English speaking forums, could you please translate and explain your issue in more detail so we can see how we can help?

Otherwise, you're more than welcome to contact us in French via our French forums and our ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for sharing this @thereisnospacee !

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @humblehumbug1 ,

Thank you for reaching out, sorry to hear the game won't launch for you!

Do you have the game and Ubisoft Connect installed on the same drive? And are you using an external drive at all?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

No problem at all @fsxproo , you know where we are if you need help with anything else in the meantime!


12 Jun

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @templaraltair ,

Thank you for getting in touch.

Please allow 24hrs from the point of purchase for your Access to be added to your account, just in case there are any delays.

If you still don't have your Access after 24hrs, please open a direct ticket via our Support Site, ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Sorry for the delay @nns-evo , thanks for getting back to us!

As something else to check, could you please open the game's config file; Documents\Trackmania\Config\Default.json.

Open this as a text file and ensure your Display Settings show "DisplayMode" : "fullscreen".

Save and ensure the file is a Read Only and relaunch the game to see if the issue then still persists.

Please let us know if you still the encounter the issue and if you do and are able to capture any video examples too it'd be appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @hunden ,

Thanks for getting in touch, sorry for the delay and confusion this messaging has caused!

I'll note this to the team.

In the meantime, should you encounter anything similar again, could you please capture screenshots / a clip of this so we can also share this with the team?

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting in touch @opaknoppi5 , sorry for the delay in getting back to you!

We don't have these to hand, so I've reached out to the team to see if we have these available to share to players and we'll let you know when we hear back!