Trackmania

Trackmania Dev Tracker




22 Jul

Comment
    Ubi-Milky on Support Forums - Thread - Direct

That's great news @TechnoDudeLDB, thank you for coming back to us and letting us know of your resolution from the troubleshooting steps, happy racing 🙂 🏎

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @NuskyTm thank you for getting in touch with us and sorry to hear you have encountered a Toxic player in-game.

Could you please see our pinned post on what to do and how to contact us about this here >> ...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @Eilyx_TM and thank you for getting in touch!

At the moment you are posting in our English-speaking forum for the game, if require any help from Ubisoft Support or the rest of the community, please try to use a translator to post your question in English.

Alternatively, you can also create a support case with us on our Ubisoft Support website, for help in your preferred language if you would like > ...

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21 Jul

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@TechnoDudeLDB Hi there and welcome to the forums 😊

I am sorry to read that you're having problems playing the game online.

Could you please go through our connectivity troubleshooting, so we can make sure this is not a general connection issue? You can find the steps ...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@StrayThrower128 Hi and welcome to the forums 😊

Thanks for reaching out! I'm afraid that we're only able to provide support in English on these forums. Would you be able to translate your issue for me, in order for me to assist you further?
 
Alternatively, if you'd like to receive support in your native language, you're welcome to ...

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Comment
    MrDarrek on Support Forums - Thread - Direct

Hello @Nissan__Cube,

We have fixed the issue underlying and we have given you back the missing Clubs with a little compensation for the trouble.

Thank you for your report,
Darrek


20 Jul

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello again @Serphal, I have an update from our TM QA team.

The team were unable to reproduce this issue on the latest version, they added multiple ghosts to a replay and the replay was smooth with no cars teleporting.

To help them further investigate the issue could you please tell us the following >>

  • Does the issue with teleporting opponents still occur?
  • Does the issue happen on only one track or all tracks? What is the specific track?
  • How many ghosts were added before you started the replay?
  • Do you have any video's t...
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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thanks, everyone for getting in touch about this join bug in the last few hours.

I will pass the information on to our TM team about which game modes this affected you.

@bleakvision could you help answer the following for further investigation, please? >>

  1. Does the synchronizing error message appear on the screen for you?
  2. What game modes did this affect for you?
  3. How many players were playing in that room when you tried to join?



19 Jul

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello everyone, thanks for bringing this File Corrupted issue to our attention and commenting on this thread.

Our QA team have been investigating this issue and wanted to know the following if you still encounter this after the latest update to the game >>

  • Does the issue still occur after the latest update to the game?
  • Does Windows Firewall, antivirus or other programs prevent the game from launching?
  • Does the issue still occur after reinstalling the game altogether?


Comment
    Ubi-Milky on Support Forums - Thread - Direct

No worries Ouandji-TM best of luck and keep us updated on how your troubleshooting goes?

If you have exhausted every step in our pinned post, I would also advise the following tech troubleshooting steps also for this kind of launch issue > https://www.ubisoft.com/help?article=000061047

Our QA team have also been recently investigating this issue and would like to ask the following to players affected, if you can help answer >>

  • Does your Windows Firewall, antivirus or any other programs prevent the game from launching if you check your internet settings and blocked programs?
  • Does the issue still occur after reinstalling the game altogether?


Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thanks for that bit of info @RacelevTM. I've passed that information about the settings used, on too. I will do my best to update you, when I hear back from the TM team about this - thanks for the report 🙂

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello RacelevTM thanks for getting in touch with us and thank you for the helpful video to illustrate your issue when testing the club map.

I have seen blank or glitched advertisements mentioned before by players in the forum. I will forward this new report to our TM team to look into, please stay tuned for any follow-up questions that we may need to ask you and thanks again!

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello DreamerDream thanks for coming back to us and sorry for any confusion caused, but thank you for sharing that screenshot of your version of the in-game HUD.

I understand now that you are using the standard access version of the game, in this version of the game, there is no option to display the ghosts of specific players or world record holder ghosts. This is only doable if you own the Club version of the game.

In the starter and standard versions of the game, you can race against similar competitive medal time ghosts, but you will be unable to view the ghost of a specific world record holder and race against them.


18 Jul

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @Nissan__Cube thanks for getting in touch with us about your Maniapub submissions.

We are not currently able to advise on these issues on our forums, but our community team may be able to help you as they have with previous Maniapub issues. Could you please contact them on our community Trackmania Discord server here for more help with this topic >> https://discord.com/invite/trackmania: (https:...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @sharkeatsduck1 thanks for getting in touch with us about this visual bug.

Can you let me know what game modes this has been affecting for you and what specific tracks?

To check if this issue has been caused by a corrupted file or missing file could you please try verifying your game files? Verifying your game files can often solve issues like these you are experiencing >>

Ubisoft Connect > ...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @Tw21C thanks for reaching out to us about this issue, do you happen to have a screenshot of the exact error message you receive, that you can insert into this forum thread, so we can take a look at it too?

If you are still encountering connection issues and error messages now, please try the steps in our network troubleshooting guide. These steps should help improve your connection, or help rule out any possible causes >> ...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @FreddyJS thanks for getting in touch with us, this would be known in the community as the 'join bug' where open loading a TOTD or COTD match, you may get stuck in spectator mode and you may need to restart your game to resolve.

I will let the Trackmania team know this has affected you recently and merge this thread with another similar, thank you.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @slowpiou thanks for your feedback on this feature. We can certainly suggest it to our devs for you and see how many other players would like this feature also, thanks again for your suggestion.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @NotEnoughSpeed thanks for getting in touch about your join bug experience.

This issue is still under investigation by our Tracklamania team, but we are getting fewer reports of it from players now after the team implemented some fixes in the background to help with this issue.

I will let the team know you have experienced this recently too, can you let me know what game modes this has affected for you other than track of the day and how often each play session?

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @enderxdd thanks for getting in touch with us about the ability to switch between preferred cameras at will.

I understand the current option only allows you to cycle through cameras and not select a specific view. I have forwarded your recent feedback on this to our Trackmania team, thanks for the suggestion!