Trackmania Dev Tracker

Hey @kyle-a26 & @THOM4S292 ,

Thank you for getting in touch!

I'd suggest allowing at least 24hrs after the purchase to allow for any delays.

If you're still missing your Club or Standard access now though, could you please open a case via our ...

Hey @chameleonfumi ,

You're more than welcome to share and stream Trackmania 2020 wherever you want!

Only if titles are under an NDA do we ask players not to share footage.

As Trackmania is a fully released game, go for it!

Enjoy streaming it in your server!

Hey @fenrir_srtn! Welcome to Discussions!

I'm sorry that you are also having this issue where the game crashes after joining CotD. Since you've already tried our PC troubleshooting guide and are still experiencing issues with this, please go ahead and create a support ticket here. Go ahead and upload your DxDiag and MSINFO files to your case so that we can take a closer look into what could be causing this crash to occur. ...

Hello @steexow! Welcome to Discussions!

Thanks for reporting this to us. I can see how people could become confused and exit thinking they didn't qualify for the CotD but in fact, they might have been fine. Is this the first time you've seen this happen, or has it happened to you before? If it happened before, do you notice that it only seems to occur after the game crashes? By the way, if your game does crash again, I would suggest going through these steps here.

If you are able to recreate this, it'd be great if you could also g...

Hey there, @flipbuzz! Welcome to Discussions!

Sorry that your game is not running smoothly at all! I can see how that would be frustrating while trying to play a game like Trackmania. The game is super fun when everything flows the way it should! I would suggest that you start by going through our PC troubleshooting guide and see if that helps make the game run any better. If you continue to notice an issue with this, please update and let us know. ...

Hello @scodav! Welcome to Discussions!

I'm sorry to hear that your funds are not getting added to the wallet. Typically, if you are seeing that funds were taken from the bank but the order did not go through, the pending charges will drop off in 5-7 business days depending on your bank. I did go ahead and take a look at your account and I'm not seeing any purchases have gone through on our end. I apologize for the frustrations with contacting our Support team, but we'll want you to go ahead and create a ticket or reach out over social media so that our Store team can take a closer look into this for you.

You can create a support ticket or start a chat ...

Hello @ooanicetoo! Welcome to Discussions!

So sorry to hear that you are getting this error when trying to launch the game. There are a few troubleshooting steps that I would like you to try.

1) Run the game with administrator rights
2) Make sure to update your drivers
3) Clear temporary files
4) Disable any background applications that are not needed

You can find a guide on how to do all of these steps here.

One other thing you can try to do is reinstall any supporting software that the game may need...

Hello @voltize! Welcome to Discussions!

I'm sorry that the game is crashing when you enter Test Mode! Thanks for providing that video so I could take a look at what's happening. Can you let me know if you hit "Y" at all before the car started moving? It looks like we have reports that hitting the Y during a test and then going back to the editor causes the game to crash.

If you could please also go through these troubleshooting steps (https://ubi.li/k8gWa), feel free to skip any that you've already tried. Let me know how it goes!

Hello @grymlock! While we don't have an update from the team about the issue with the car skin yet, I've gone ahead and shared this info about changing the numbers in the custom network speed with the team. Hopefully, they can shed some light on this, and once we hear back with an update, we'll be sure to let you know. Thanks for your patience while the team continues to look into this!

Hey @Arau_! Thanks for shouting out that post.

@n0us @marmig0404 Can you check to see if what ...

Hey @xxfri3ndlyxx! Welcome to Discussions!

I'm sorry to hear that you are also experiencing this issue. Since you're noticing the input isn't registering properly in The Division 2 and Ghost Recon Breakpoint, please go create new topics in those forums so that we can better assist you. Here is where you can post for The Division 2 (https://ubi.li/mA1wV) and here is where you can post for Breakpoint (https://ubi.li/1cpK9). Thank you!

@lackadal Thanks for clarifying! Are you able to grab the replay and upload that to YouTube? I know you had mentioned before you could upload the replay somewhere but I also see in the original post you mentioned you weren't able to upload the raw replay, so just wanted to double-check if it was possible or not. Thanks!

@thanatrixx Hey! Glad to hear you were able to get this figured out. That is strange about the PSU being recommended for the graphics card but also makes sense if the rest of your setup has upgraded components as well. I feel like I also need to grab a new PSU soon even though I only have a 2070, haha. Maybe I will get lucky and nab a 30 series card one day.

Anyway, thanks for the update, and please let me know if you have any other questions or need help with anything else!

Hello @gjkf! Welcome to Discussions!

I'm sorry to hear that you are experiencing the game freezing up while using the map editor. Appreciate you providing those clips for us to take a look at.

Any blocks that, when placed in ghost mode, show a curved platform as the second block option (on the left), while they have a square shape, will cause a freeze. For example, 11-1-4-2-2 has a square base but when placed in ghost mode, shows a circular alternate block on the left.

Would it be possible to grab another video for us that shows the above issue as well? Once you have that video, you can share the link here and we'll be able to take a closer look.

I'd also like you to please try these troubleshooting ...

Hi there, @nidatm!

Thanks for the update, and sorry to hear that those previous troubleshooting steps did not help. It is strange that this happens regardless of what program you are using, and also only occurs when playing a map in Trackmania. You mentioned this started at the same time as several updates to the game, can you recall which update was released when you first noticed this issue began?

There are some troubleshooting guides that I would like you to try. The first one is just a general troubleshooting guide for issues with in-game audio/sounds ...

@thanatrixx Thanks for trying those steps, but sorry to hear that this issue has persisted for you! Since you are seeing that Trackmania is not accessing the GPU, I'd like you to please try these steps here. Even if your 3080 Ti is already the dedicated/default card, going through the steps and saving settings in the NVIDIA control panel might help with the performance and crashing issues you are experiencing.

Please update us and l...

Hi there, @skweeky2! Welcome to Discussions!

Thanks for letting us know about this issue and for all of the detailed information you've provided so far! We will definitely want those screenshots of the blocks, and your graphics settings in-game. We may eventually need that save file as well but we can hold off until we need it. For now, I'd also like you to please try these troubleshooting steps for the PC and let me know if they improve this issue or m...

All good there @Vidi_TM!

Hope you have a nice day as well, enjoy your game-time and should you have any other queries, feel free to get in touch at any time!

All good there @SouzeMan!

Should you happen to have any queries in the meantime, feel free to reach out at any time!

Hey @Grymlock, thanks for the update and sorry to hear that issue persists even with a different PC.

I do fully appreciate where you're coming from and will see what I can do to speed things up, however as for now, I can see that we're yet to receive any update, so do bear with us and we will try to keep you in the loop as we go.

Appreciate your patience and if you have any further queries in the meantime, let us know!