Trackmania

Trackmania Dev Tracker




05 Jul

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@tpguy825 Hey there! Welcome to Discussions!

Sorry that you are running into this issue when playing the game. Something you can try looking at in-game is going to Options/Cogwheel -> Input -> Edit Device. From there, you might be able to mess around with various settings to see if anything fixes it. If you aren't able to access those options because of this issue, you may have to disconnect any extra peripherals like the steering wheel, etc to see what could be causing this to happen.

Please let me know how it goes or if you continue to have trouble with this!

... Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@sowiemaggus Hello! Welcome to Discussions!

Thanks so much for taking the time to get this together and report this issue! We are aware that the ghost cars can be incorrect when compared to the recorded times and have reported this issue to the team. I have gone ahead and passed the information you provided here over to them, along with the images/video too.

Once I hear back or have any updates, we will be sure to update you! Thanks again!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@lost_sole Hey there! Welcome to Discussions!

Sorry that you are getting this error when trying to create a new maniapub! Just to make sure I'm on the same page, is this happening on the website here: (https://players.trackmania.com/club)?

If so, please try going through these troubleshooting steps and let me know if they help!

If you continue to receive this error, could you please let me know which browser you're using and the bro...

Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@phjung Hey! Welcome to Discussions!

I'm sorry that you have also run into this same issue while playing. If you haven't yet, I'd suggest that you go through our troubleshooting guide here, and be sure to verify your game files.

If the issue persists after trying those steps, would you be able to get us screenshots of...

Read more
Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@txanders Hi! Welcome to Discussions!

Sorry that you purchased the club access but have not been able to use it in the game yet! Are you only able to access Starter features in the game?

Please try to verify your game files and see if that helps correct this issue. If not, can you get screenshots showing that you do not have Club access in-game?

Thank you!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@fightpass Hey! Welcome to Discussions!

I've gone ahead and merged your post into this thread since you are having the same issue. If you could, please also share pictures of your game showing you've completed the tracks but did not receive the trophy. Once we get those images, we can add them to the ongoing investigation into this issue.

...

Read more
Comment
    MrDarrek on Support Forums - Thread - Direct

Hello!

This will be fixed in the upcoming update.

Cheers,
Darrek


04 Jul

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

Thank you for sharing this information here @Evo-Chris92 it's much appreciated!

@smartman50 Would you be able to let us know if the issue persists after disconnecting any unsupported peripherals? If the problem remains, please can you tell us what input method you're using?

Many thanks.

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@frippsim Hello there.

We're sorry to hear about this issue you've been having, launching Trackmania. Thank you for listing what you've tried so far.

We have a dedicated guide for technical issues with Trackmania here, please could you complete any steps you haven't tried already?

Let us know how this goes!

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@zzouzzou Hello there.

Sorry to hear about this issue you're having with your Bluetooth devices when playing Trackmania. So we can get a better understanding of the issue, would you be able to tell us:

  • Does this happen every time Trackmania is launched?
  • Does this happen at the time of launch, or after playing for a particular amount of time?
  • When did this issue first start?
  • After your devices are disconnected, are they reconnected automatically? If so, how long does this take?


Many thanks.


03 Jul

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@dragonpntm Thanks for giving this a try, it's much appreciated.

So we can rule out further possible causes, could you please confirm for us that you're using the most recent driver for your GPU?

You can find these drivers here:
AMD - https://www.amd.com/en/support: (https://amd.com/en/support)
Nvidia - ...

Read more
Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@sophie-ice Hi there.

Sorry to hear about this issue you've been having with your controls in Trackmania.

So we can confirm no files are corrupt or missing, could you please try verifying your game files?

If the issue remains, for testing purposes, are you able to try a different keyboard? We'd also ask that n...

Read more
Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@losville95 Hello there!

Sorry to hear you're not able to access the Ubisoft account linked to Trackmania United.

As this is an account related issue, we'd be unable to assist over public forums. Could you please reach out to us privately via a support case?

Our team will be able to provide the next steps for you to take via your case.
 
Many thanks.

Comment
    Ubi-Nacho on Support Forums - Thread - Direct

@doggored Hello there!

Sorry to hear about this issue you've been having with your linked accounts. As this is an account related issue, we'd be unable to assist over public forums. Could you please reach out to us privately via a support case?

All the steps you will need to follow will be provided by our support team, but feel free to reach back out to us here if you have any further questions.
 
Thank you!


01 Jul

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @macint_! Welcome to the forums 🙂

I'm glad to hear that ogicar135's steps helped to resolve the issue you were experiencing in your own game! 😄 Thanks for taking the time to share your experience with us!

If you require support with anything else, please don't hesitate to get in touch.

Thanks! 😊...

Read more

26 Jun

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @prabhmax-0 ,

Sorry to hear you can't use your Club Access!

Please allow 24hrs for this to be added to your account, to allow for any delays.

If by this point, you still don't have Club Access, then could you please open a case via our Support Site, ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out to us with this @dragonpntm !

As we haven't had any other reports of this so far and just to ensure this isn't game file related, could you please try verifying the game's files and let us know if this issue remains?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out and sharing this feedback @DdariQ , appreciate it!

I've passed this onto the team so they can take a further look into this system.

As for the 'Helico' camera, I'm not too sure, but I've noted this to the team too who can hopefully shed some light on this.

Should we hear anything back we'll let you know and of course if you have any other queries, please let us know.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for the update @nns-evo , sorry for the delay.

So we can further check your system and pass this information onto the team, could you please open a case on our Support Site and attach your ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @noctabou ,

Thank you for getting in touch!

May we please know more detail about the setup you're using?

What joystick are you using?

What changes to your controls have you made already and where have you done this?

If in-game, what happens when attempting to change them back?

Thank you!