EA_David

@_Left_Blank_07 @Rafarel Thanks for the posts, I believe a patch went out to address this a little while ago, we'll flag that the issue is back. 

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 Sorry for the delay, it was a long weekend on my side. 

I believe the first pack had the Pop goes the Weasel Mirage frame, the Mandarin common Caustic skin, and 15 crafting mats. The 2nd box had The Desert Scorpion rare Wraith skin, 15 crafting materials, and a common quip for Revenant: "That little voice, it's lying"

Hey, Battle Pass packs have a weird quirk when a duplicate notification can show up after the packs have already been acquired and opened.

In this case I can see the packs were acquired and opened as normal. One had a Mirage Legendary card frame, which was the only real item of note in them.

@maximas1986 Can I check what your exact rebinds are? Testing on my end just now I was able to replicate this by setting Circle as Extra Character action, but a few other random rebinds didn't encounter this.

We'll send this up, but best to check if other rebinds encounter this too.

Thanks for the post.
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@exclusive300hd @NeonMeep_yt Hey, it looks like the heirloom should have showed up a couple of days ago for you, please check your inventories now. ...

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Hey, this should be fixed since the recent patch. 

1. Fixed a bug with players with a custom control layout with "Extra Character Action bound" being unable to loot from Deathboxes or Loba's Black Market
2. Fixed an issue where having Revenant's heirloom equipped would cause slides to not travel very far while healing.
3. Adjusted color settings for color blind modes.
4. Fixed bugs with Crypto's Dragonskin skin.
5. Fixed an edge case where sometimes the results of your last match would not be saved.
6. Restored functionality to speech-to-text feature.
7. Miscellaneous stability fixes.

Thanks for the reports.

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Thanks for the post, great catch!

@DomPlayz101 Thanks. Can I check the approximate time of the last purchase/event pack opening, and which item was it, if you remember?

@King-Schultzzzz Thank you for the post.

Other folks in the thread does updating drivers help with this?
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Thanks for the posts, we'll pass it on. 

@MomConnoisseur69 Are you playing on PC too?

@0ddysey Interesting, great catch. 

@Galaxjumper Can you check your system time and if it's incorrect does adjusting it help?

 

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@Captn_Skar Hi, your thread got merged into this one, the Frag Out banner frame is currently bugged, and you should use a different one until we can get this patched.
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@Ronin-Konde Hi, was this fixed for you in the patch update yesterday?

Can I check if folks are still encountering this?

@HunterkK112004 Thanks for the post, this is being tracked, and for now we'll ask you to not use the banner until this is patched. 

Rampart also can use this banner frame, so be sure to change the frame on her too if it's relevant. 

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@9top7338fszj  @9nx77ucjsr7h 
Hey, as indicated, this banner is currently bugged.  A fix is incoming, but for now please swap to a different banner if you have "frag out" assigned to Bloodhound or Rampart 

Thanks!

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@greygh05t I think you might have a different issue. If you're getting the PAK_STATUS_INVALID_PAKHANDLE, please change the banner you're using for Bloodhound or Rampart. If they have the "frag out" banner equipped, it'll trigger this error message.
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@brennanlyo74 This is being tracked now, and for now we'll ask folks to disable this banner, on both BH and Rampart if you have it on both

Thank you.
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