EA_Lanna

Hi @TBSkull, 

Thanks for reaching out. We wouldn't be set up to look into banned account cases from the forums. However, our Terms of Service team can look into that for you. You can reach them by ...

Hi @maverickandre, 

There isn't much we can do from the forums to help you with this. I'd advise filling out the webform. It will send in a dispute to the Terms of Service team who'll investigate it for you. This thread will guide you through that process: ...

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and he...

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and...

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Lev...

Hi Folks,

This should now be fixed. Please log out, restart and log back in. The items should reappear.

Do let us know how you get on with those steps.

- EA_Lanna

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help...

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊X...

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Le...

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
...

Hi @foolfools. 

If you feel the ban was mistakenly placed on your account, it would be best to fill out the webform so Terms of service can look into that for you.

Please read through our thread for EA Bans and Suspensions to learn more about the webform, bans and suspensions: ...

Hi @betemcskeet, 

I'm afraid the forum staff aren't equipped to help with banned cases. It would be best to get in touch with the Terms of Service team by filling out the webform. Please check out this EA Help guide for guidance on how to do that: How to get...

Hi @starlord9085, 

The support team are unable to lift bans as are we, the forum staff. It would be best to chat to Terms of Service. They take a look into bans and will get back to you on it. You can connect with them by ...

Hi @Blanyaav, 

I'm afraid @CarbonCarl is correct, the forum staff aren't equipped to help with banned cases. It would be best to get in touch with the Terms of Service team by filling out the webform. Please check out this EA Help guide for guidance on how to do that: ...