EA_QueenBee Dev Tracker | devtrackers.gg

Comment

12 Nov 13:11 EA_QueenBee on Support Forums - Thread - Direct

We currently support the following languages here on AHQ:

English
...

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09 Nov 15:27 EA_QueenBee on Support Forums - Thread - Direct

@Alan69,

I can't really give any insight as to why, but if you look at our unlinking article it has a little bit more information:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

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Comment

09 Nov 14:53 EA_QueenBee on Support Forums - Thread - Direct

Hey @Alan69,

Unfortunately it's not possible to link a new Xbox account to your EA account if you've linked a different EA account previously. An EA account can only even be linked with one of a specific type of acount in its lifetime.

Wees aardig voor elkaar | Be kind to each other

Comment

09 Nov 08:11 EA_QueenBee on Forums - Thread - Direct

@1kPingBeam,

All I can recommend is that you keep trying different problem categories. There are a good few that give me the option to start a chat (Which I find is the easiest way to get support for issues like this), so you should find one before too long.

Wees aardig voor elkaar | Be kind to each other

Comment

08 Nov 13:08 EA_QueenBee on Support Forums - Thread - Direct

Hey @kenken0229,

We currently support the following languages here on AHQ:

English
...

Comment

08 Nov 09:23 EA_QueenBee on Forums - Thread - Direct

Hey @1kPingBeam,

If you're having issues getting a response via email, try reaching out via a chat instead. It might get you the help you need a little faster. We have an article that explains how to reach out here:

https://help.ea.com/en/help/faq/using-ea-help/

Try selecting a different problem category.

I'll also share an article that shows exactly what proof of purchase our live support team will need, just in case:

... Read more

Comment

08 Nov 09:11 EA_QueenBee on Support Forums - Thread - Direct

Hey @YanShn6,

We currently support the following languages here on AHQ:

English
...

Comment

22 Oct 15:29 EA_QueenBee on Support Forums - Thread - Direct

Hey @ZackCh4os,

If you play on Steam but redeemed the coins via the EA app, then they should just show up once you launch the game via the EA app. I appreciate that it's inconvenient, but it should work without any issues.

Wees aardig voor elkaar | Be kind to each other

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22 Oct 12:31 EA_QueenBee on Forums - Thread - Direct

Hey @Skyeblu3isjesus,

Apes Legends doesn't currently support cross progression, so any progress made on one platform doesn't carry over to the other. The devs have said that they're working on it, but unfortunately I don't have an ETA on that.

Wees aardig voor elkaar | Be kind to each other

Comment

19 Oct 14:27 EA_QueenBee on Support Forums - Thread - Direct

Hey @amber01102,

Hey @utemaseen,

We currently support the following languages here on AHQ:

...

Comment

19 Oct 10:48 EA_QueenBee on Support Forums - Thread - Direct

Hey @utemaseen,

We currently support the following languages here on AHQ:

English
...

Comment

15 Oct 14:08 EA_QueenBee on Forums - Thread - Direct

@SnazzinYT,

Apex Legends has always had issues when you unlink and then relink your account. If you unlink your Xbox again and link it back to the original EA account is was attached to, there's a good chance that you'll get both your progress back, and that the game will fix itself (Although it's not 100% guaranteed).

Wees aardig voor elkaar | Be kind to each other

Comment

05 Oct 16:18 EA_QueenBee on Support Forums - Thread - Direct

Hey @pavsqrue3lz4,

We currently support the following languages here on AHQ:

English
...

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20 Sep 08:33 EA_QueenBee on Support Forums - Thread - Direct

@AveFighter21,

I'll unmark it as the solution, then.

You say "crashing again": does this mean that for a brief while it stopped crashing? Is it doing so in the exact same way as before or are we getting an exciting new crash?

Comment

18 Sep 15:39 EA_QueenBee on Support Forums - Thread - Direct

Hey @soursky,

We currently support the following languages here on AHQ:

English
...

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18 Sep 08:56 EA_QueenBee on Support Forums - Thread - Direct

Hey @XAKYT228,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look for you.

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Comment

17 Sep 13:05 EA_QueenBee on Support Forums - Thread - Direct

@f4vnus,

I think you're looking in the wrong place.

The drop down you've clicked on is to, as the name implies, manage your account. It's not to get extra help categories, for that you need to click on "See all topics".

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Comment

17 Sep 12:48 EA_QueenBee on Support Forums - Thread - Direct

@f4vnus,

Not all game-specific bans will show up in your ban history, but you should still be able to follow the steps under "Dispute your lock, ban, or suspension" in the article I shared to reach out to terms of service.

Wees aardig voor elkaar | Be kind to each other

Comment

17 Sep 12:29 EA_QueenBee on Support Forums - Thread - Direct

Hey @f4vnus,

Unfortunately we can't help with bans here on the forums, but if you'd like to raise a dispute, you can reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look into this for you.

...

Comment

17 Sep 10:27 EA_QueenBee on Support Forums - Thread - Direct

Hey @huyarongyansdan,

Unfortunately we're not able to help with or look in to bans on the forums. If you'd like to raise a dispute, I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look at this for ... Read more

EA_QueenBee

12 Nov

エーペックスをプレイできない

09 Nov

Cross Progression

Cross Progression

Missing Apex Coins

08 Nov

クロスプログレッションのバグ

Missing Apex Coins

Unable to complete task

22 Oct

Couldnt receive apex coins

my apex account

19 Oct

Change the binding

ランクマッチの通信が非常に安定しない

15 Oct

Apex account nota working

05 Oct

my account was banned

20 Sep

Apex freezes entire Pc

18 Sep

画面上部に文字が出ている。

Account ban in Apex Legends

17 Sep

Apex account blocking

Apex account blocking

Apex account blocking

My game is banned but my other ea accounts on the same computer are not banned