EA_QueenBee

Hey @soramoco55,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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@urfavbamboozeler @sartaj17,

So if you both play on Switch, then it looks like you're both right and that you did lose a few levels. Fixes have already gone out yesterday, but it looks like if you were online at the time that it didn't affect your account, so they're running it through again.

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@sartaj17,

What platform do you play on?

Wees aardig voor elkaar | Be kind to each other

Hey @sartaj17,

I've never seen someone just lose a handful of levels before. Are you sure that you're playing on the same account and platform as where you were level 90?

Wees aardig voor elkaar | Be kind to each other

Hey @znhyxxxxx,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @AzEQwQ,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

Read more

Hey @BigBoiiOf078,

I'd log in one last time to check if your Apex coins have finally arrived. if not, then you'll need to reach out to live support:

https://help.ea.com/en/contact-us/

They'll be able to take a look into this for you. You'll need to provide proof of purchase. This article shows exactly what they... Read more

Hey @daddyimmstuck @SmallwhitePeen,

I'm sorry to hear that you've both been having issues reaching out to live support. If you fill out your product and platform, try picking different problem categories, you should see an option to start a chat eventually. "Orders" -> "Orders not received" gives me the option to start a chat, can you try that on your end too?

Wees aardig... Read more

Hey @shierhayo,

As I mentioned in my post, we're not able to help with missing content here on the forums. Our live support team should be able to look into this for you, through:

https://help.ea.com/en/contact-us/

...

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@EllionFontain,

I recommend that you reach out to our live support team via the following link:

https://help.ea.com/en/contact-us/

Unfortunately we're not able to help with account issues on the forums, but they'll be able to help you find out where your account is linked, and then they can do their best to ge... Read more

Hey @Uronto_Telapoka,

Unfortunately in your example, no, you won't be able to link A to Y and B to X. An EA account can only have one of a particular type of account linked to it in its lifetime, so if you want to link X or Y to a different EA account you'll need to make EA account C.

We have a bit more information about unlinking accounts in this article here, hopefully that answers any other questions you might have too:

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Hey @shinylucario21,

If you're missing any Apex coins that you've bought, you'll need to reach out to our live support team to make sure that you get them:

https://help.ea.com/en/contact-us/

Unfortunately we're not able to help with missing content here on the forums, but they should be able to take a look fo... Read more

Hey @EllionFontain,

If you're constantly being told to reset your password without that changing anything, then it's highly likely that your PlayStation account is linked to an old or disabled EA account. If you log in here with the EA credentials you're using, do you see your PlayStation account linked?

https://myaccount.ea.com/cp-ui/connectaccounts/index

...

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Hey @XHX-AHA,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

Read more

Hey @Temptat02n,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

Read more

Hey @millineol,

 

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, then I recommend that you reach out to our terms of service team via the following link:

https://help.ea.com/e...

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