Ubi-Baron

Hi Caelumn,

The first thing I'd advise is making sure that the game you are using is from the same company as your account.

If you are using an imported version of the game, then your Credit purchases won't be usable in the game.

Otherwise, as mentioned, if it's been over 24 hours please speak with the Support Team through the site here.

Thank you

Was it just the Major charms you were after or was it a Streamer Charm?

Thanks

Thanks for the clarification, are you trying to activate it on a different Uplay/Twitch or is it the same one?

Ok thank you

If you haven't already, please speak with the Support Team through the site here for further assistance.

We're sorry to hear that, syelco. If you're willing to try the below, then it may help with the issue.

In the case of the other drive, you should just be able to select that when you are starting the installation. Although if it's too small that likely won't help regardless.

How much space do you have left on the C drive? If it's near capacity this could be something that's causing an issue. I'd also advise Defragging the drive, as this may be an issue with fragmentation on the drive. You can do this through the Windows Disk Defragmenter in Accessories/System Tools.

That may well be the cause, have you tried the BattlEye troubleshooting?

You can find that here

If you have any other games with BattlEye, then it may be some corruption from that.

Ok, at this point can you try restarting in Safe Mode with Networking and see if that will allow it to patch?

Thanks

Hi JrMortonX360,

Thank you for reporting this to us, this seems like a strange issue.

Have a look it seems a user was able to get around this by re-installing Uplay, which can be done via the steps here. Please try this if you haven't already.

Thanks

MemerBoye,

We'd ask you to keep posts on topic here, as this isn't related to the issue at hand. For assistance with that you'd want to speak with the Support Team through the site here.

Darth-Vader16 & eze-808,

It should be in the Free Games section. Do you play the game on these accounts? For instance on PC or play on console with them linked to the account?

Thanks

Hi Hidden_Troller

For assistance with this I'd advise speaking with the Support Team through the site here. They should be able to look into this and provide you with assistance.

I removed the email address from your account, as this is a public forum and that information would be open to anyone.

Thank you

I'm not totally sure what you're referring to, smithhampton

Could you provide some more details on what you are referring to?

Have you tried some of the solutions mentioned in this thread?

Unfortunately it's still not possible to purchase it through Steam at the moment.

You can through purchase the game through Uplay.

Thank you

At what point is the crash happening for you, XSkullfire49?

If you haven't already I'd advise running through the troubleshooting here, as this helps with game crashes in Siege.

Thanks!

Hi REX117UNSC,

Do you get any errors from BattlEye? If you keep an eye on the window it can usually show where it's stopping or if it's crashing.

Thanks

Hi Cydrox,

I'd advise getting your friend to contact us himself, as we're not able to assist through a third party. If you can get him to post in this thread, with the account he uses I can take a look at that.

Thank you

Excellent, thanks for getting back to us.

Can you try re-logging now? You should be able to see it, it may come up under the Free Games.

Glad to hear it, thanks for the update!

Thank you for reporting this to us, DatNinjaSeam

What type of microphone are you using with the game? Is it a stand alone one or is it attached to a headset? If it's on a headset, does the sound work fine? Can you hear other player on Voice Chat when the Mic doesn't work?

Thank you for reporting this to us, MAD_MASK. This certainly seems like quite a strange issue and it's not sure why it wouldn't be working specifically on one account.

Are you moving across anything when you are playing on a different PC? For instance hardware, GameSettings files or anything similar?

Can you try having the Cloud Saves disabled in Uplay on another PC and then trying the Voice Chat? It may be that something from the Cloud Saves is being carried over when you are on a new PC.

Hi Connordapro

You would need to dispute this through a the Support Site here. They will be able to look into this and provide you with advice.

Thank you