Ubi-Borealis

Ubi-Borealis



19 Feb

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with "Devout Troll" persiting in-game, we will now be locking this thread.

If you encounter any further trouble with “Devout Troll," then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful for further investigation.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the World Events in Rygjafylke since the release of TU 1.4.0, we will now be locking this thread.

If you encounter any further trouble with the World Events in Rygjafylke, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game,...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As the Yule Festival 2022 has now ended, we will now be locking this thread.

If you encounter any further trouble with in-game festivals in future, then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful for further investigation.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no persistent reports of this issue with accessing additional content in-game for some time now, we will now be locking this thread.

Please note that you won't be able to start either "Legend of Beowulf" or "The Way of the Berserker" until you have reached your settlement in England. Additionally, if you own the Season Pass, please ensure that this has been fully installed on your platform. As the "Legend of Beowulf" is part of the Season Pass content, you will need this to be installed before you will be able to access the additional content. You can check that your Season Pass in installed by using the following support articles:

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the installation error during “Seas of Fate” persisting for some time now, we will now be locking this thread.

If you have encountered this error in-game, can you first check that the installation of Assassin's Creed: Valhalla has been completed. You can check this by going to Notifications > Downloads on your console. If the game hasn't finished installing, please let the game fully install before playing any further. You should receive a notification when the game is fully installed.

If the game has been fully installed and you are still encountering this error, it could mean that the game files have been compromised due to the game being launched before installation completed. To troubleshoot this issue, please fully uninstall the game from your console. We then suggest that you try the troubleshooting steps provided on the support article for your console:
...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with entering Lunden during "Walls and Shadows" since the release of TU 1.4.0, we will now be locking this thread.

If you encounter any further trouble with “Walls and Shadows," then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of issues persisting with "Puppets and Prisoners" since the release of TU 1.3.0, we will now be locking this thread.

If you encounter any further trouble with “Puppets and Prisoners," then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as thi...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with the cutscene in the Tavern not triggering in “Majesty in the Dark” since the release of TU 1.4.0, we will now be locking this thread.

If you encounter any further trouble with “Majesty in the Dark,” then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue y...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with defeating the Puca in "Into the Fog" since the release of the hotfix on June 2 2021, we will now be locking this thread.

If you encounter any further trouble with “Into the Fog," then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this w...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with "Hunter of Beasts" since the release of TU 1.3.1, we will now be locking this thread.

If you encounter any further trouble with “Hunter of Beasts," then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encountering in-game, as this will be helpful...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no confirmed reports of this issue with "Have You Seen This Man" persisting in-game since the release of TU 1.3.0, we will now be locking this thread.

If you encounter any further trouble with “Have You Seen This Man," then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re enco...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with being unable to interact with Ljufvina during "Closing the Vault" since the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with “Closing the Vault," then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’r...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

As we have had no reports of this issue with missing amber after defeating the Children of Danu since the release of TU 1.4.1, we will now be locking this thread.

If you encounter any further trouble with “The Children of Danu," then please feel welcome to create a new thread and we’ll gladly take a closer look. When creating a new thread, please include any additional images/videos of the issue you’re encounte...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

We will now be unlocking this thread as we have an update to share with you all from the dedicated teams.

A fix for being unable to progress after waking up in "A Brewing Storm." is due to be deployed in TU 1.5.0. This Title Update will be released on all platforms on Tuesday 22nd February 2022.

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The full patch notes will be made available within the ... Read more

16 Feb

Comment

Hello there,

We will now be locking this thread, as this discussion has started to head in a different direction and has the potential to be considered as trolling / flaming.

We ask you to respect your fellow players when posting in the forums, even if your opinions may differ. There is no need to turn disagreements into heated arguments, and we request that all posts are civil, respectful and constructive. This ensures all visitors can enjoy and benefit from these forums.

I recommend that you take a moment to read our ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @lukebamford95!

I'm sorry to hear that you've had some trouble completing the "Ulfberht Sword" World Event. Thanks for taking the time to share your report with us, and for including a video. I've now passed this along to the dedicated teams so they can take a closer look at this.

If we require any additional information from you, we'll reach out within this thread. Additionally, any future updates will also be made available via patch notes within the ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @Scalle!

If there's anything else we can help you with, please don't hesitate to create a new thread and we'll gladly assist further.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Kunoichisama77!

I'm sorry to hear that you're having trouble locating the last Codex page. If you haven't already, I'd recommend checking out this support article, which provides m...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Arc-E & @damagedPinky,

I'm sorry to hear that you're unable to use the counter roll ability in-game unless you're playing with specific d...

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